Hardware problems 44
Drive is not found
Action
: Be sure no loose connections (on page
19
) exist with the drive.
Non-system disk message is displayed
Action
:
1.
Remove the non-system diskette from the drive.
2.
Check for and disconnect any non-bootable USB devices.
Diskette drive cannot write to a diskette
Action
:
1.
If the diskette is not formatted, format the diskette.
2.
Be sure the diskette is not write protected. If it is, use another diskette or remove the write protection.
3.
Be sure you are attempting to write to the proper drive by checking the drive letter in the path statement.
4.
Be sure enough space is available on the diskette.
Drive problems (hard drives and solid state drives)
HP SIM reports a drive fault on a parallel SCSI hard drive managed by an HP Smart
Array controller
Action:
•
If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED
combinations (on page
21
)."
•
If the drive fault LED is flashing, replace the hard drive. See the server maintenance and service guide.
•
If the drive fault LED is not flashing and the operating system supports HP Insight Diagnostics, version
7.40 or later ("
HP Insight Diagnostics
" on page
76
), perform the following:
a.
Run the Smart Array SCSI Diagnosis feature (on page
76
).
b.
Perform the actions recommended by the diagnosis report.
c.
If the issue is still present, run the appropriate array diagnostic software (on page
77
).
For array diagnostic software report analysis, contact HP support ("
Contacting HP
" on page
177
).
•
If the drive fault LED is not flashing and the operating system does not support HP Insight Diagnostics,
version 7.40 or later ("
HP Insight Diagnostics
" on page
76
), insert the SmartStart CD and run the
appropriate array diagnostic software (on page
77
). For array diagnostic software report analysis,
contact HP support ("
Contacting HP
" on page
177
).
The fault LED is illuminated on a parallel SCSI hard drive managed by an HP Smart
Array controller
Action:
•
If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED
combinations (on page
21
)."
