HP ProLiant XL220a Gen8 v2, User Manual

Page 1: ...for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 752048 001 June 2014 Edition 1 ...

Page 2: ...HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation ...

Page 3: ...bly 17 Install the server 18 Setup 20 Setup overview 20 Installing the chassis into a rack 20 Installing hardware options 20 Installing I O modules and connecting them to the network 20 Installing a server 20 Powering up the chassis 21 Installing the operating system 22 Installing the system software 22 Registering the server 22 Hardware options installation 23 Introduction 23 Processor option 23 ...

Page 4: ...eatures 46 Array Configuration Utility 46 HP Smart Storage Administrator 47 Option ROM Configuration for Arrays 47 ROMPaq utility 47 Automatic Server Recovery 48 USB support 48 Redundant ROM support 48 Keeping the system current 49 Drivers 49 Software and firmware 49 Version control 49 HP operating systems and virtualization software support for ProLiant servers 50 HP Technology Service Portfolio ...

Page 5: ...thods to prevent electrostatic discharge 57 Specifications 58 Environmental specifications 58 Server specifications 58 Support and other resources 59 Before you contact HP 59 HP contact information 59 Customer Self Repair 59 Acronyms and abbreviations 67 Documentation feedback 71 Index 72 ...

Page 6: ...cation Front panel components Item Description 1 Drive bay 2 node 1 2 Drive bay 1 node 1 3 SUV connector node 1 4 SUV connector node 2 5 Drive bay 2 node 2 6 Drive bay 1 node 2 7 Server release lever 8 Server release latch 9 Serial label pull tab ...

Page 7: ...ec System critical Fast flashing red 4 Hz cycles per sec Power fault 3 NIC 2 LED node 2 Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity 4 Health LED node 2 Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault 5 UID button LED node 2 Solid blue Activate...

Page 8: ... system power LED node 1 Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present System board components Item Description 1 Micro SD card slot node 1 2 Front panel LED board cable connector node 1 3 Front panel LED board cable connector node 2 4 Drive backplane power connector node 1 5 PCIe riser board connector node 1...

Page 9: ...tem maintenance switch Switch Default Function 1 Off Off No function On iLO 4 security is disabled 2 Off Off System configuration can be changed On System configuration is locked 5 Off Off Power on password is enabled On Power on password is disabled 6 Off Off No function On ROM reads configuration as invalid 3 4 7 8 9 10 11 12 Reserved When the system maintenance switch position 6 is set to the O...

Page 10: ...Component identification 10 Drive numbering Item Description 1 Drive bay 2 node 1 2 Drive bay 1 node 1 3 Drive bay 1 node 2 4 Drive bay 2 node 2 Hot plug drive LED definitions ...

Page 11: ...cal drives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the...

Page 12: ...button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server ...

Page 13: ...rations 13 Remove the drive 1 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 10 2 Back up all data on the drive 3 Remove the drive Remove the server ...

Page 14: ...n the server on page 12 2 Disconnect all peripheral cables from the server 3 Remove the server on page 13 4 Place the server on a flat level work surface 5 Disconnect all cables connected to existing expansion boards IMPORTANT Both T 10 and T 15 screws are required for this procedure When replacing the component be sure to install the screws in the proper location Failure to do so will cause the s...

Page 15: ... this procedure Remove the drive cage assembly 1 Back up all server data on the drive 2 Power down the server on page 12 3 Disconnect all peripheral cables from the server 4 Remove the server on page 13 5 Place the server on a flat level work surface 6 Remove the PCI riser board assembly on page 14 7 Disconnect all cables from the drive cage backplane ...

Page 16: ...erations 16 8 Disconnect the front panel LED board assembly cables 9 Remove all drives Remove the drive on page 13 10 Remove the drive cage assembly To replace the component reverse the removal procedure ...

Page 17: ... the chassis Install the server on page 18 3 Connect all peripheral cables to the server 4 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Install the PCI riser board assembly 1 Align the PCI riser board with the corresponding connector on the system board and then press down the riser cage ...

Page 18: ...all peripheral cables to the server 6 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Install the server CAUTION To prevent improper cooling and thermal damage do not operate the chassis unless all bays are populated with a component or a blank ...

Page 19: ...install the component 1 Prepare the server for installation 2 Install the server When seated properly the server will be flush with the front of the chassis and the release lever will close completely without resistance ...

Page 20: ...uded with the rail kit Installing hardware options Before installing and initializing the server install any hardware options For options installation information see the documentation that ships with the option For server specific information see Hardware options installation on page 23 Installing I O modules and connecting them to the network If the server supports I O module installation instal...

Page 21: ...server will be flush with the front of the chassis and the release lever will close completely without resistance Powering up the chassis Connect the AC or DC power cables depending on the power configuration When the circuit breakers are powered the chassis and HP Advanced Power Manager have power By default each installed component also powers up Examine the HP Advanced Power Manager for any err...

Page 22: ...http www hp com go spp download Software and firmware should be updated before using the node for the first time unless any installed software or components require an older version For more information on using these installation methods see the HP website http www hp com go ilo Installing the system software To access and configure Intelligent Provisioning on a single node 1 Access Intelligent P...

Page 23: ...tem board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number To remove the component 1 Update the system ROM Locate and download the latest ROM version from the HP website http www hp com support Follow t...

Page 24: ...rives and the internal system components to cool before touching them CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 8 Open the processor locking lever and then open the processor retaining bracket 9 Grasp the processor b...

Page 25: ...th sides of the processor to properly align it into the socket CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 2 Close the processor retaining bracket and then secure the processor locking lever 3 Clean ...

Page 26: ...all the server on page 18 8 Connect all peripheral cables to the server 9 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Memory options The server memory subsystem supports only UDIMMs The server supports dual rank PC3 12800E DDR3 DIMMs operating at a speed of 1600 MT s For more information see G...

Page 27: ... dual rank DIMMs DIMM configuration requirements are based on these classifications Single rank DIMM One set of memory chips that is accessed while writing to or reading from the memory Dual rank DIMM Two single rank DIMMs on the same module with only one rank accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM D...

Page 28: ...s signaled to the server and causes the server to halt General DIMM slot population guidelines The server supports two memory channels with two DIMM slots per channel o Memory channel 1 consists of the two DIMMs that are closest to the processor o Memory channel 2 consists of the two DIMMs that are located farthest from the processor White DIMM slots denote the first slot of a channel 3 A 1 B The ...

Page 29: ...e 13 5 Place the server on a flat level work surface 6 Remove the processor air baffle on page 14 7 Open the DIMM slot latches 8 Install the DIMM 9 Install the processor air baffle on page 17 10 Install the server into the chassis Install the server on page 18 11 Connect all peripheral cables to the server 12 Press the Power On Standby button The server exits standby mode and applies full power to...

Page 30: ... in the bay with the lowest device number Drive numbering on page 10 To provide the greatest storage space efficiency when drives are grouped together into the same drive array drives must be the same capacity Installing a hot plug drive 1 Remove the drive blank 2 Prepare the drive 3 Install the drive 4 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions...

Page 31: ...ure shows the installation for a node 2 expansion board Be sure to install the expansion board in the slot for each node 7 Install the PCI riser board assembly on page 17 IMPORTANT The server does not power up if the PCI riser cage is not seated properly 8 Connect and route all drive cables For more information see Drive cabling on page 52 9 Install the FBWC cache module and capacitor pack option ...

Page 32: ...erver 3 Remove the server on page 13 4 Remove the PCI riser board assembly on page 14 5 Connect the FBWC capacitor pack cable to the cache module 6 Install the cache module in the cache module slot on the controller 7 If using a storage controller install the controller into the PCI riser board assembly Controller options on page 31 8 Install the PCI riser board assembly on page 17 ...

Page 33: ...pacitor pack into the holder mounted in the server 10 Route the capacitor pack cables as indicated Bundle all extra cable close to the capacitor pack and secure using the cable tie Place the bundled cable under the capacitor pack mounting bracket o Node 1 ...

Page 34: ...n a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board on page 35 2 Retaining the recovery key password on page 36 3 Enabling the Trusted Platform Module on page 36 Enabling the TPM requires accessing RBSU For more information about RBSU see the HP website http www hp com support rbsu TPM installation requires the use of drive encryption technolo...

Page 35: ...ity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 1 Power down the server on...

Page 36: ... BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module...

Page 37: ...for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet m...

Page 38: ...ger on page 43 Online and Offline HP ROM Based Setup Utility on page 43 Offline Array Configuration Utility on page 46 Online and Offline Option ROM Configuration for Arrays on page 47 Offline ROMPaq utility on page 47 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www ...

Page 39: ...nsight Remote Support software without installing any drivers or agents For more information about iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners Always on continuous monitoring for increased stability and shorter downtimes Rich configuration hi...

Page 40: ...ps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM From within operating system specific IML viewers o For Windows IML Viewer o For Linux IML Viewer Application From within the iLO 4 user interface From within HP Insight Diagnostics on page 40 Intelligent Provisioning Several packaging changes have taken place ...

Page 41: ... to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset RBSU settings Run the Erase Utility if you must ...

Page 42: ...ine will be your primary interface for remote support information The Direct Connect Remote Support configuration is available in iLO 4 1 40 and later Intelligent Provisioning 1 60 and later and Onboard Administrator 4 11 and later For more information see the product documentation on the HP website http www hp com go insightremotesupport docs HP Insight Online HP Insight Online is a capability of...

Page 43: ...o that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website HP Service Pack for ProLiant download page http www hp com go spp HP Systems and Server Software Management page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and ...

Page 44: ...cal server operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process...

Page 45: ... when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product...

Page 46: ...een tips for individual steps of a configuration procedure Provides context sensitive searchable help content Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods If an optional controller is not installed press F10 during boot If an optional...

Page 47: ...s and establish online spare configurations The utility also provides support for the following functions Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more info...

Page 48: ...ort is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support provides USB functionality in environments where USB s...

Page 49: ... field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version For system software and firmware updates use one of the following sources Download the SPP HP Service Pack for ProLiant on page 43 from the HP Service Pack for ProLiant download page http www hp com go spp ...

Page 50: ...ved by applying known fixes HP contacts the third party vendor and creates a problem incident on your behalf HP Proactive Care For customers running business critical environments where downtime is not an option HP Proactive Care helps to deliver high levels of availability Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime I...

Page 51: ...rman http www hp com support ProLiant_TSG_v1_gr Japanese http www hp com support ProLiant_TSG_v1_jp Simplified Chinese http www hp com support ProLiant_TSG_v1_sc The HP ProLiant Gen8 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 52: ...rovides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Drive cabling ...

Page 53: ...ly cabling FBWC capacitor pack cabling SUV cable connectors CAUTION Before disconnecting the SUV cable from the connector always squeeze the release buttons on the sides of the connector Failure to do so can result in damage to the equipment ...

Page 54: ...m Connector Description 1 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures 2 USB For connecting up to two USB devices 3 Video For connecting a video monitor ...

Page 55: ... HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian HP Russia HP Belarus HP Kazakhstan Local representative information Kazakh Manufacturing date The manufacturing date is defined by the serial number HP seri...

Page 56: ...re YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Prod...

Page 57: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 58: ...operating 5 to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3 048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Specification Value Height 4 33 cm 1 70 i...

Page 59: ...ation number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monit...

Page 60: ...selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l env...

Page 61: ...ento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5...

Page 62: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 63: ...n in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ond...

Page 64: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Page 65: ...Support and other resources 65 ...

Page 66: ...Support and other resources 66 ...

Page 67: ...Utility ADM Advanced Data Mirroring AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate DDR3 double data rate 3 DHCP Dynamic Host Configuration Protocol FBWC flash backed write cache GPU graphics processing unit ...

Page 68: ...Out IML Integrated Management Log ISO International Organization for Standardization LOM LAN on Motherboard LRDIMM load reduced dual in line memory module NVRAM nonvolatile memory ORCA Option ROM Configuration for Arrays PCI peripheral component interconnect PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test ...

Page 69: ... Pack RoHS Restriction of Hazardous Substances SAS serial attached SCSI SATA serial ATA SD Secure Digital SDDC Single Device Data Correction SID Systems Insight Display SIM Systems Insight Manager SPP HP Service Pack for ProLiant SUV serial USB video TMRA recommended ambient operating temperature TPM Trusted Platform Module ...

Page 70: ...Acronyms and abbreviations 70 UDIMM unregistered dual in line memory module UID unit identification VCA Version Control Agent VCRM Version Control Repository Manager ...

Page 71: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 72: ... 40 DIMM slot locations 8 9 DIMMs 8 9 27 drive cabling 52 drive cage assembly removal 15 drive cage removing 15 drive LEDs 10 drive numbering 10 29 drivers 49 drives 10 drives installing 30 E electrostatic discharge 57 environmental requirements 58 Erase Utility 38 41 European Union notice 55 F FBWC capacitor cabling 53 features 6 46 Federal Communications Commission FCC notice 55 front panel butt...

Page 73: ...compliance notices 55 removing the processor air baffle 14 requirements environmental 58 ROM redundancy 48 ROM Based Setup Utility RBSU 36 43 45 ROMPaq utility 38 47 48 S safety considerations 48 55 57 safety information 48 55 SAS drives 10 scripted installation 42 serial connector 53 serial number 45 series number 55 server features and options 23 server removal 13 setup 20 software 22 49 50 spec...

Page 74: ...Index 74 W website HP 59 ...