HP Slate 10 Plus, Maintenance And Service Manual

Page 1: ...HP Slate 10 Plus Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...ors or omissions contained herein First Edition May 2014 Document Part Number 768336 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreem...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...minary requirements 10 Tools required 10 Service considerations 10 Plastic parts 10 Cables and connectors 10 Drive handling 11 Grounding guidelines 11 Electrostatic discharge damage 11 Packaging and transporting guidelines 13 Workstation guidelines 13 Equipment guidelines 14 5 Removal and replacement procedures 15 Display panel assembly 15 Antenna 18 Connector board 19 Battery 20 Speaker connector...

Page 6: ...t facing webcam 26 Display panel cable 27 6 Specifications 29 7 Power cord set requirements 30 Requirements for all countries 30 Requirements for specific countries and regions 30 8 Recycling 32 Index 33 vi ...

Page 7: ...Supports 1 GB LP DDR2 533 MHz system memory integrated onto system board Storage Supports 16 GB eMMC storage integrated onto system board Supports external Micro SD up to 32 GB Audio and video 0 3 MP front facing webcam 3 0 MP rear facing webcam One microphone Integrated 0 5 W stereo speakers 2 supporting DTS Sound Receiver Sensors Axis sensor accelerometer Light sensor ambient light sensor GPS se...

Page 8: ... with microphone and URAT support Power requirements Supports a 2 cell 6280 mAh lithium polymer USB charging battery Supports a 5V 2A 10 W USB cable AC adapter Operating system Preinstalled Android 4 4 EMUI 2 3 Serviceability End user replaceable parts AC adapter and USB cable 2 Chapter 1 Product description ...

Page 9: ...fication Item Component Item Component 1 Ambient light sensor 7 Micro SD Card Reader slot 2 Front facing webcam 8 Micro SIM slot 3 Power button 9 Audio out headphone Audio in microphone jack 4 Volume control button 10 Speakers 3 ...

Page 10: ...Item Component Item Component 5 Microphone 11 Micro USB port 6 Rear facing webcam 4 Chapter 2 External component identification ...

Page 11: ... tablet part number 1 serial number 2 and International Mobile Station Equipment Identity number IMEI 3 are located on the tablet back cover This information may be needed when travelling internationally or when contacting support Locating the serial number location 5 ...

Page 12: ...ludes audio jack double sided adhesive USB power connector and vibrator module 776025 001 4 Power volume button actuator included with the back cover spare part kit spare part number 776015 001 5 Plastic frame included in the back cover spare part kit spare part number 776015 001 6 Battery 2 cell 6280 mAh Li ion USB charging includes cable and double sided adhesive 776016 001 6 Chapter 3 Illustrat...

Page 13: ...m includes cable 776024 001 11 System board equipped with a Balong V9R1 Cortex A9 quad core 1 60 GHz processor 1 0 GB of system memory 8 GB eMMC system storage and a graphics subsystem with UMA memory 776019 001 12 0 3 MP front facing webcam includes cable and double sided adhesive 776023 001 13 Display panel cable includes double sided adhesive 776021 001 14 Back cover includes battery plastic fr...

Page 14: ...V9R1 Cortex A9 quad core 1 60 GHz processor 10 0 in FHD LED TouchScreen display panel assembly 1 0 GB of system memory 8 GB eMMC system storage and a graphics subsystem with UMA memory 776026 001 HP Slate 10 Plus Tablet for use only in Europe the Middle East and Africa equipped with a Balong V9R1 Cortex A9 quad core 1 60 GHz processor 10 in FHD LED TouchScreen display panel assembly 1 GB of system...

Page 15: ... 8 GB eMMC system storage and a graphics subsystem with UMA memory 776020 001 Speaker Kit includes left and right speakers 776021 001 Display panel cable 776022 001 Antenna includes double sided adhesive 776023 001 0 3 MP front facing webcam includes cable 776024 001 3 0 MP rear facing webcam includes cable 776025 001 Connector board includes audio jack double sided adhesive USB power connector an...

Page 16: ...stic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the...

Page 17: ...oving a drive place it in a static proof bag Avoid exposing a drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic c...

Page 18: ...ble shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of a bench worker 6 000 V 800 V 400 V Removing DIPS from a plastic t...

Page 19: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 20: ...the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Non conductive foam Conductive countertop workstations with ground cords of one megohm resistance Static dissi...

Page 21: ... servicing the tablet Make special note of each screw size and location during removal and replacement Display panel assembly Description Spare part number Display panel assembly 10 0 in HD LED TouchScreen includes front cover 776014 001 Back cover includes battery plastic frame and power and volume button actuators 776015 001 Before disassembling the tablet follow these steps 1 Turn off the table...

Page 22: ... you 2 Open the SD Card Reader SIM slot cover 1 NOTE The following screw should have a warranty tag 2 on it This tag should not have any signs of tampering on it When repairs have been completed on the tablet this warranty tag should be replaced 3 Remove the Phillips PM1 3 2 0 screw 3 that secures the back cover to the display panel assembly 4 Position the tablet with the display panel facing up a...

Page 23: ...ctor 1 to which the display panel cable is attached 8 Detach the display panel cable 2 from the display panel assembly The display panel cable is attached to the display panel assembly with double sided adhesive 9 Disconnect the display panel cable from the display panel assembly 3 10 Remove the display panel assembly Reverse this procedure to install the display panel assembly Display panel assem...

Page 24: ...re positioning the tablet with display panel facing down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel 1 Position the tablet with the display panel facing up and the SD Card Reader SIM slot cover toward you 2 Release the ZIF connector 1 to which the antenna cable is attached and then discon...

Page 25: ...move the display panel assembly see Display panel assembly on page 15 Remove the connector board 1 Release the ZIF connector 1 to which the connector board cable is attached 2 Detach the connector board cable 2 from the system board The connector board cable is attached to the system board with double sided adhesive 3 Disconnect the connector board cable 3 from the system board 4 Remove the two To...

Page 26: ... on page 19 WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through the operating system before removing the ...

Page 27: ...tor board for right speaker 776018 001 Before removing the speaker connector boards follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove ...

Page 28: ...speaker connector board to the back cover 3 Remove the left speaker connector board 3 NOTE If the power 1 and volume board actuators 2 should become displaced during the removal of the left speaker connector board install the actuators into the openings in the back cover as indicated in the following illustration The power and volume board actuators are included in the back cover spare part kit sp...

Page 29: ...rn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display panel assembly see Display panel assembly on page 15 5 Remove the connector board see Connector board on page 19 6 Disconnect the battery cable from the system board see Battery...

Page 30: ... then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display panel assembly see Display panel assembly on page 15 5 Remove the connector board see Connector board on page 19 6 Disconnect the battery cable from the system board see Battery on page 20 Remove t...

Page 31: ...off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display panel assembly see Display panel assembly on page 15 5 Remove the connector board see Connector board on page 19 6 Disconnect the battery cable from the ...

Page 32: ...ower cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display panel assembly see Display panel assembly on page 15 5 Remove the connector board see Connector board on page 19 6 Disconnect the battery cable from the system board see Battery on page 20 7 Remove the left and right speaker connector boards see Speaker connector boards on page 21 8 Remove the system b...

Page 33: ...ablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the display panel assembly see Display panel assembly on page 15 5 Remove the connector board see Connector board on page 19 6 Disconnect the battery cable from the system board see Battery on page 20 7 Remove the left and right speaker connector boards see Speaker connector boards on page...

Page 34: ...3 Disconnect the display panel cable 2 from the system board Reverse this procedure to install the display panel cable 28 Chapter 5 Removal and replacement procedures ...

Page 35: ...an industry standard micro B USB cable The HP adapter included with your voice tablet is recommended for charging the voice tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 f...

Page 36: ...0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler m...

Page 37: ... A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conduct...

Page 38: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 32 Chapter 8 Recycling ...

Page 39: ...t facing webcam location 3 removal 26 spare part number 7 9 26 G graphics product description 1 grounding guidelines 11 guidelines equipment 14 grounding 11 packaging 13 transporting 13 workstation 13 H headphone jack 3 J jacks audio in 3 audio out 3 headphone 3 microphone 3 M memory product description 1 microphone 4 microphone jack 3 microphone product description 1 model name 1 O operating syst...

Page 40: ...e part numbers 7 9 21 Speaker Kit spare part number 7 9 23 speakers location 3 removal 23 spare part number 7 9 23 storage product description 1 system board removal 25 spare part number 7 25 T tablet IMEI number 5 major components 6 part number 5 serial number 5 spare part numbers 8 9 specifications 29 transporting guidelines 13 U USB dongle spare part number 8 9 USB extension cable spare part nu...