HP Slate 21 Pro, User Manual

Page 1: ...HP Slate 21 Pro All in One User Guide ...

Page 2: ...c Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Co...

Page 3: ...f in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...iv About This Guide ...

Page 5: ...ble lock 12 Turning on the all in one for the first time 13 Connecting USB devices 14 Using the touchscreen 15 One finger slide 15 Tapping 15 Pinching stretching 16 Rotating 16 Swipes 16 Connecting to networks 17 Connecting to wireless networks 17 Connecting to wired networks 17 Using Bluetooth 18 3 Using the Slate mode user interface 20 Managing files 21 Cloud storage and file sharing 21 Using Bo...

Page 6: ...e 27 Updating the software 27 Setting your language for the external keyboard 28 Enabling input method editor IME 28 Changing the Home screen wallpaper 29 Organizing apps on the Home screen 29 Backup reset 29 Backup restore 30 Factory data reset 30 4 Using the On Screen Display OSD menu in HDMI mode 31 Power button lockout 32 OSD lockout 32 5 Safety and maintenance guidelines 33 Important safety i...

Page 7: ...onomics notice 42 Australia and New Zealand notice 42 Japanese notices 42 Wireless LAN Wireless WAN and Bluetooth certification markings 42 South Korean notices 43 Mexico notice 43 Taiwan NCC notices 43 Wireless LAN 802 11a devices 43 Wireless LAN 802 11 devices Bluetooth devices Short range devices 44 Power cord set requirements 44 Japanese power cord requirements 44 Product environmental notices...

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Page 9: ...e area LED display with 1920 x 1080 resolution IPS panel 178 178 viewing angle 1000 1 contrast ratio Tilt capability from 15 to 70 degrees 2 point optical touchscreen that uses 3 cameras NvidiaTegra 4 Quad Core T40S processor 16 GB flash memory storage 3 USB 2 0 ports Secure Digital SD card reader Embedded HP Webcam 720p HD and microphone Ethernet jack HDMI In port for connecting devices such as a...

Page 10: ... 8 Volume up Plus button Increases volume in Slate and HDMI modes If the OSD menu is active in HDMI mode press to navigate forward through the OSD menu and increase adjustment levels 9 Source OK button Switches between Slate and HDMI modes If the OSD menu is active in HDMI mode press to select the highlighted menu item 10 Power button Turns the all in one on and off NOTE The webcam and internal mi...

Page 11: ...eadset 4 Power connector Connects the power cord to the all in one 5 Ethernet connector Connects an Ethernet cable to the all in one 6 USB 2 0 connectors Connect external USB devices to the all in one 7 USB upstream connector Connects a USB cable between a PC and the all in one required for touch functionality in HDMI mode when connected to a PC 8 HDMI connector Connects an HDMI device such as a P...

Page 12: ...nue the mode switch press the Source button again before the Mode Switch Request screen times out If you want to cancel the mode switch press the Volume down button If you do not press one of the two buttons the mode switch is automatically cancelled when the Mode Switch Request screen times out CAUTION The Mode Switch Request screen is warning you that you must complete any file save or data tran...

Page 13: ...accessories and then follow the instructions below for your configuration Preparing for desk use To assemble the all in one for desktop use 1 Set the all in one face down on a table or desk covered by a clean dry cloth 2 Pull the stand outward 3 Lift the all in one to an upright position and place on a flat stable surface Preparing for wall mounting NOTE This all in one is intended to be supported...

Page 14: ... up so you can access the screw that secures the stand to the all in one 3 Remove the two screws that secure the stand to the all in one 1 and then lift up the bottom of the stand slightly and remove it from the all in one 2 6 Chapter 2 Setting up the hardware ...

Page 15: ... 100 mm mounting holes To attach a third party mounting solution to the all in one four 4 mm 0 7 pitch and 10 mm long screws are required Longer screws must not be used because they may damage the all in one It is important to verify that the manufacturer s mounting solution is compliant with the VESA standard and is rated to support the weight of the all in one For best performance it is importan...

Page 16: ...n one in a convenient well ventilated location 2 Remove the rear I O cover from the all in one 3 If you want to use a wired network connection connect an Ethernet cable to the Ethernet port on the rear panel of the all in one 1 and then to an active Ethernet jack 2 For more information see Connecting to wired networks on page 17 8 Chapter 2 Setting up the hardware ...

Page 17: ...all in one before connecting the keyboard and mouse To use the keyboard and mouse in HDMI mode they must be plugged into the USB ports on the rear panel 5 If you want to attach an HDMI device connect an HDMI cable to the HDMI port on the rear panel of the all in one 1 and then to an HDMI device 2 NOTE To use the HDMI device you must switch to HDMI mode Connecting the cables 9 ...

Page 18: ...shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The groundin...

Page 19: ...r down and snap into the recess 2 so that it is securely fastened to the rear of the all in one Adjusting the tilt For optimal viewing adjust the screen tilt to your own preference 1 Face the rear of the all in one and hold it so that you do not topple it while changing the tilt 2 Without touching the screen adjust the tilt by rotating the stand up and down Adjusting the tilt 11 ...

Page 20: ...Attaching a cable lock You can secure the all in one to a fixed object with an optional cable lock available from HP 12 Chapter 2 Setting up the hardware ...

Page 21: ...hours of non use When you turn on the all in one for the first time the Startup Wizard will begin Follow the instructions in the Startup Wizard to Select the appropriate language Enter the network settings Configure the all in one to be backed up automatically HP strongly recommends that you back up the all in one In the case of hardware replacement backups will allow you to restore your system as...

Page 22: ...the all in one and one USB connector on the side of the all in one for connecting USB devices NOTE The side USB port is functional only in Slate mode It is not functional in HDMI mode The rear USB ports are functional in both modes 14 Chapter 2 Setting up the hardware ...

Page 23: ...a USB downstream port on the PC for touch functionality One finger slide The one finger slide is mostly used to pan or scroll through lists and pages but you can use it for other interactions too such as moving an object To scroll across the screen lightly slide one finger across the screen in the direction you want to move To drag press and hold an object and then drag the object to move it Tappi...

Page 24: ...t hand on the object you want to rotate Using your right hand slide your forefinger around in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an object or image Rotate may not be functional for all apps Swipes With swipes you can flip between screens or images...

Page 25: ...con from the Home screen and then select Settings NOTE The apps on the screen are arranged alphabetically 2 Select Wi Fi 3 Select the ON button to turn the wireless radio on 4 Select your WLAN from the list NOTE If no WLANs are listed you may be out of range of a wireless router or access point 5 If the WLAN is security enabled you are prompted to enter a security code Type the code and then If pr...

Page 26: ...he Proxy settings 9 Select the Save button Using Bluetooth The all in one includes Bluetooth capability which creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approxima...

Page 27: ...6 To find available Bluetooth devices select SEARCH FOR DEVICES 7 Select the device and follow the on screen instructions to pair the device Connecting to networks 19 ...

Page 28: ... look different from the icons shown in the user guide Google apps Kingsoft Office Google Chrome Box Email HP MyRoom Google calendar Citrix apps Google Play Store HP File Manager All apps The row of icons near the bottom of the screen provide quick access to popular apps Three navigation icons in the black area at the bottom of the screen perform the following functions 20 Chapter 3 Using the Slat...

Page 29: ...Select the File Manager icon from the Home screen 2 Select the storage device in the left navigation column to access files and folders from that device Cloud storage and file sharing Using Box net Box is an online file sharing and cloud content storage service that allows you to access view edit and manage files on the cloud from your all in one Your all in one comes with Box preinstalled and 50G...

Page 30: ...nt 3 Once you ve logged into MyRoom add contacts by clicking on the Add Contact button then enter your contact s email address After that person has accepted you as a contact you ll be ready to connect in MyRoom 4 Select the question mark button and then select Documentation for detailed instructions NOTE You can also video conference using SkypeTM or Google Hangouts Using Kingsoft Office Kingsoft...

Page 31: ...rograms and email and increase your productivity wherever you go GoToAssist GoToAssist allows you to provide remote technical support directly from your Android device so that you can instantly connect to computers and solve clients technical issues Once logged in tap on the device screen to create a support session when instructed to and have your user go to https www fastsupport com and enter th...

Page 32: ... the Internet You must have Internet access to browse the Internet NOTE Google Chrome does not support plug ins To browse the Internet 1 Ensure that you have a live Internet connection from either a wireless network or an Ethernet cable not provided plugged into the all in one 2 Select the Google Chrome icon from the Home screen or select the All Apps icon from the Home screen and then select the ...

Page 33: ...etically 2 Use the controls on the right side of the screen to take photos or videos Printing HP ePrint provides convenience printing and documents printed with ePrint may appear different from the original Style formatting and text flow may differ slightly from the original document For documents requiring a higher quality such as legal documents HP recommends that you print from the software app...

Page 34: ...Automatic date time box and the Automatic time zone box 4 Select Set date to manually set the date 5 Select Set time to manually set the time Security settings Several security settings are available for your all in one To set up security settings 1 Select the All Apps icon from the Home screen and then select Settings 2 Select Security 3 Choose the setting to configure and follow the on screen in...

Page 35: ...gs screen To configure DTS Sound settings 1 Select the All Apps icon from the Home screen and then select Settings 2 Select DTS Sound 3 Select the ON button to turn on DTS Sound 4 Select the sound type Language To change the language 1 Select the All Apps icon from the Home screen and then select Settings 2 Select Language input 3 Select Language 4 Select your language Updating the software The al...

Page 36: ...panese To select a language 1 Select the All Apps icon from the Home screen and then select Settings NOTE The apps on the screen are arranged alphabetically 2 Select Language input 3 Under Keyboard input methods select More keyboards 4 Select Default and then select More keyboards 5 Select the More keyboards icon 6 On the More keyboard settings menu under IME and keyboard settings select Primary I...

Page 37: ... Set wallpaper Organizing apps on the Home screen To add an app to the Home screen 1 Select the All Apps icon from the Home screen NOTE The apps on the screen are arranged alphabetically 2 Touch and hold the app until the Home screen appears slide it into place and lift your finger To move an app icon to a different location on a Home screen 1 Touch and hold the icon 2 Slide your finger to the new...

Page 38: ... enable Factory data reset You can reset the all in one to its original factory data settings This action erases all data from the internal storage of the all in one To reset to factory data 1 Select the All Apps icon from the Home screen and then select Settings NOTE The apps on the screen are arranged alphabetically 2 Select Backup reset 3 Under Personal Data select Factory data reset 4 Select R...

Page 39: ... different on your model 6 Adjust the item using the or buttons on the front panel to adjust the scale 7 After adjusting the function select Save and Return or Cancel if you don t want to save the setting then select Exit from the Main Menu NOTE If the buttons remain untouched for 10 seconds while displaying a menu the OSD automatically saves all changes and exits The following table lists the OSD...

Page 40: ...n at the same time for 10 seconds will unlock the power button functionality and turn off the monitor When the power button is pressed the monitor will remain On until the button is released If the power button is locked and the monitor is Off the power button will remain functional so the monitor can be powered On NOTE Power Button Lockout applies to both HDMI and Slate modes OSD lockout The OSD ...

Page 41: ...s to some form of surge protection device such as a power strip or Uninterruptible Power Supply UPS Not all power strips provide surge protection the power strips must be specifically labeled as having this ability Use a power strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment if surge protection fails Use the appropriate and correctly sized furniture desi...

Page 42: ...r moisture When removing the all in one stand you must lay the all in one face down on a soft area to prevent it from getting scratched defaced or broken Cleaning the all in one 1 Turn off the all in one and unplug the power cord from the back of the unit 2 Dust the all in one by wiping the screen and the cabinet with a soft clean antistatic cloth 3 For more difficult cleaning situations use a 50 ...

Page 43: ...nection For example the preinstalled HP Media Player app allows you to view images and photos listen to music and use the camera How do I open files You can open files with the app or apps they are associated with You can also open files by selecting them in the HP File Manager application preinstalled on your all in one Where do I save files on my all in one You can use local storage an SD memory...

Page 44: ...t address your questions you can contact support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English Find support telephone numbers Locate an HP service center Refer to hp com for th...

Page 45: ...ure 5 C to 35 C 41 to 95 F 20 C to 60 C 4 to 140 F Humidity Operating noncondensing NonOperating 38 7 C maximum wet bulb temperature 20 to 80 5 to 95 Altitude Operating Non operating 0 to 5 000 m 0 to 16 400 feet 0 to 12 192 m 0 to 40 000 feet Optimum graphic resolution 1920 1080 Power source 100 240 VAC 50 60 Hz Processor speed Quad Core 1 66 GHz Dual Core Single Core mode up to 1 8 GHz Flash Sto...

Page 46: ...mm 100 mm For a list of recommended USB and card reader storage devices consult the HP Slate 21 Pro All in One Quickspecs NOTE HP recommends that the storage device is formatted FAT16 32 ExFAT or NTFS Energy saver feature The all in one supports a reduced power state The reduced power state will be entered into after a period of inactivity The all in one screen is blanked the backlight is turned o...

Page 47: ...ined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio or tel...

Page 48: ...oor use due to its operation in the 5 15 to 5 25 GHz frequency range The FCC requires this product to be used indoors for the frequency range of 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel mobile satellite systems High power radar is allocated as the primary user of the 5 25 to 5 35 GHz and 5 65 to 5 85 GHz bands These radar stations can cause interference w...

Page 49: ...s bearing the CE marking comply with one or more of the following EU Directives as may be applicable Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Ecodesign Directive 2009 125 EC R TTE Directive 1999 5 EC RoHS Directive 2011 65 EU Compliance with these directives is assessed using applicable European Harmonised Standards The full Declaration of Conformity can be found at the following...

Page 50: ...ts provide configuration information Australia and New Zealand notice This equipment incorporates a radio transmitting and receiving device In normal use a separation distance of 20 cm ensures that radio frequency exposure levels comply with the Australian and New Zealand Standards Japanese notices Wireless LAN Wireless WAN and Bluetooth certification markings この製品には 認証済みの無線機器を搭載しています This product...

Page 51: ...las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operación no deseada Taiwan NCC notices Wireless LAN 802 11a devices South Korean notices 43 ...

Page 52: ...al ratings label The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product In addition the cross sectional area of the wire must be a minimum of 0 75 mm or 18 AWG and the length of the cord must be between 6 feet 1 8 m and 12 feet 3 6 m If you have questions about the type of power cord to use contact an authorized HP service provider A ...

Page 53: ... are provided with ENERGY STAR qualified computers and displays The default power management settings on ENERGY STAR qualified computers are preset to behave in the following ways when the system is operating on AC power Turn off an external display after 15 minutes of user inactivity Initiate a low power sleep mode for the computer after 30 minutes of user inactivity ENERGY STAR qualified compute...

Page 54: ...here you purchased the product HP recycling program HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal...

Page 55: ...dous substances The equipment complies with requirements of the Technical Regulation approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3 2008 No 1057 in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment Product environmental notices 47 ...