HP Slate 6 VoiceTab Plus, Maintenance And Service Manual

Page 1: ...HP Slate 6 VoiceTab Plus Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ... or omissions contained herein First Edition September 2014 Document Part Number 785566 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agr...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ... 9 Tools required 9 Service considerations 9 Plastic parts 9 Cables and connectors 9 Grounding guidelines 10 Electrostatic discharge damage 10 Packaging and transporting guidelines 11 Workstation guidelines 11 5 Removal and replacement procedures 13 Tablet component replacement procedures 13 Back cover 13 Battery 14 Middle frame 16 Rear facing webcam 18 Antenna board 19 Speaker and vibrator module...

Page 6: ...7 Power cord set requirements 28 Requirements for all countries 28 Requirements for specific countries and regions 28 8 Recycling 30 Index 31 vi ...

Page 7: ...Forward facing stereo speakers 2 Dual microphones 2 DTS Sound FM stereo radio Noise cancellation software 8 0 MP auto focus rear facing webcam with flash 2 0 MP fixed focus front facing webcam Sensor Accelerometer E compass GPS AGPS GLONASS Gyroscope P L sensor Wireless networking Network DSDS both support 2G 3G 4G GSM GPRS EDGE band 2 3 5 8 WCDMA band 1 2 4 5 FDD LTE band 25 2 26 5 12 17 7 4 Data...

Page 8: ... battery non removable USB charging Supports a 5 V 2 A AC adapter with DC plug and localized cable plug support Operating system Preinstalled Android 4 4 2 Serviceability End user replaceable part AC adapter Headset USB extension cable 2 Chapter 1 Product description ...

Page 9: ...2 External component identification 3 ...

Page 10: ...dio out headphone Audio in microphone jack 6 Front facing webcam 2 Rear facing webcam 7 Volume control buttons 2 3 Micro USB 2 0 port 8 Power button 4 Battery gauge 9 Microphone 5 Speakers 2 4 Chapter 2 External component identification ...

Page 11: ... product number 1 and serial number 2 are located inside the tablet back cover This information may be needed when travelling internationally or when contacting support See Back cover on page 13 for information on removing the back cover Locating the product number and the serial number 5 ...

Page 12: ... 001 7 Antenna board includes RF cable 790366 001 8 System board equipped with a Qualcomm MSM8926 1 20 GHz quad core processor SoC graphics subsystem with UMA memory 1 0 GB LPDDR3 system memory and 16 GB eMMC hard drive includes top speaker which includes double sided adhesive 788638 001 9 Front facing webcam 2 0 MP fixed focus includes cable 789610 001 10 Speaker bottom includes vibrator module a...

Page 13: ...t 790368 001 HP Slate 6 VoiceTab Plus Tablet equipped with a Qualcomm MSM8926 1 20 GHz quad core processor SoC graphics subsystem with UMA memory 1 0 GB LPDDR3 system memory and 16 GB eMMC hard drive and a 6 0 in 1280 720 LCD 5 point capacitive TouchScreen bonded full lamination OGS display panel assembly For use in North America 788636 001 For use in Latin America 788636 161 Screw Kit 751659 001 ...

Page 14: ...R3 system memory and 16 GB eMMC hard drive and a 6 0 in 1280 720 LCD 5 point capacitive TouchScreen bonded full lamination OGS display panel assembly for use in Latin America 788637 001 Display panel assembly 6 0 in 1280 720 LCD 5 point capacitive TouchScreen bonded full lamination OGS includes display panel cable and TouchScreen cable 788638 001 System board equipped with a Qualcomm MSM8926 1 20 ...

Page 15: ...eassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the tablet be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the tablet Cables must be handled with extreme care to avoid damage ...

Page 16: ... Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows ho...

Page 17: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 18: ...n the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissip...

Page 19: ...these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the back cover CAUTION Before turning the display panel assembly upside down make sure the wo...

Page 20: ...t by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased from HP CAUTION Removing a battery that is the sole power source for the tablet can cause loss...

Page 21: ...1 Use the finger notch 1 to release the bottom edge of the battery 2 from the middle frame 2 Remove the battery 3 Reverse this procedure to install the battery Battery 15 ...

Page 22: ...he operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 14 Remove the middle frame 1 Remove the eleven Phillips PM1 3 3 3 screws 1 that secure the middle frame to the display panel assembly 2 Remove the middle f...

Page 23: ...tuators into the openings in the middle frame as indicated in the following illustration The fingers 1 on the ends of the actuators should be installed on the slots 2 and 3 on the middle frame The actuators are included in the Button Actuators Kit spare part number 790367 001 Reverse this procedure to install the middle frame Middle frame 17 ...

Page 24: ...er cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 14 6 Remove the middle frame see Middle frame on page 16 Remove the rear facing webcam 1 Disconnect the rear facing webcam cable 1 from the system board 2 Detach the rear facing webcam 2 from the display panel assembly The rear facing ...

Page 25: ...rom the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 14 6 Middle frame see Middle frame on page 16 Remove the antenna board 1 Disconnect the RF antenna cable from the system board antenna terminal 1 2 Release the RF antenna from the retention clips 2 built into the display panel assembly 3 Detach...

Page 26: ...e operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 5 Remove the battery see Battery on page 14 6 Remove the Middle frame see Middle frame on page 16 Remove the speaker and vibrator module 1 Disconnect the vibrator module cable 1 from the vibrator m...

Page 27: ...ory and 16 GB eMMC hard drive includes top speaker 788638 001 Before removing the system board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the table...

Page 28: ...able 3 TouchScreen cable 2 Release the top speaker cable 4 from the clip built into the display panel assembly xxx 3 Detach the top speaker 5 from the display panel assembly The top speaker is attached to the display panel assembly with double sided adhesive 22 Chapter 5 Removal and replacement procedures ...

Page 29: ...rom the system board 1 Rear facing webcam cable 2 Front facing webcam cable 3 Display panel cable 4 Vibrator module cable 5 Remove the Phillips PM1 3 3 3 screw 1 that secures the system board to the display panel assembly System board 23 ...

Page 30: ... off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 and then remove the following components a Battery see Battery on page 14 b Middle frame see Middle frame on page 16 c Syst...

Page 31: ...ght sensor board follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the back cover see Back cover on page 13 and then remove the follow...

Page 32: ...e display panel assembly The ambient light sensor board is attached to the display panel assembly with double sided adhesive 2 Remove the ambient light sensor board and cable Reverse this procedure to install the ambient light sensor board 26 Chapter 5 Removal and replacement procedures ...

Page 33: ...n industry standard micro B USB cable The HP adapter included with the tablet is recommended for charging the tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft...

Page 34: ... be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Sta...

Page 35: ...wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupl...

Page 36: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 30 Chapter 8 Recycling ...

Page 37: ...ck 4 headset spare part number 7 8 J jacks audio in 4 audio out 4 headphone 4 microphone 4 M mass storage device product description 1 memory module product description 1 microphone location 4 product description 1 microphone jack 4 middle frame removal 16 spare part number 6 8 16 model name 1 O operating system product description 2 P packaging guidelines 11 plastic parts service considerations 9...

Page 38: ...part numbers 7 8 specifications 27 tools required 9 transporting guidelines 11 U USB 2 0 port 4 USB extension cable spare part number 7 8 V vibrator module removal 20 spare part number 6 8 20 video product description 1 volume button actuator installation 17 spare part number 8 volume control buttons 4 W webcam removal 18 24 spare part numbers 6 8 18 24 wireless networking product description 1 wo...