HP SLATE 8 PLUS, Maintenance And Service Manual

Page 1: ...HP Slate 8 Plus Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...ors or omissions contained herein First Edition May 2014 Document Part Number 768332 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreem...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...eliminary requirements 10 Tools required 10 Service considerations 10 Plastic parts 10 Cables and connectors 10 Drive handling 11 Grounding guidelines 11 Electrostatic discharge damage 11 Packaging and transporting guidelines 13 Workstation guidelines 13 Equipment guidelines 14 5 Removal and replacement procedures 15 Top and bottom covers 15 Display panel assembly 16 Battery 18 Speakers 19 Deliver...

Page 6: ...rd 27 Rear facing webcam 29 Vibrator module 30 6 Specifications 32 7 Power cord set requirements 33 Requirements for all countries 33 Requirements for specific countries and regions 33 8 Recycling 35 Index 36 vi ...

Page 7: ...to system board Supports external Micro SD up to 32 GB Audio and video 1 0 MP fixed focus front facing webcam 5 0 MP auto focus rear facing webcam Dual microphones 2 Integrated 0 5 W stereo speakers 2 SWS Sensors Accelerometer Ambient light sensor Proximity GPS AGPS Glonass Wireless S8 301L GSM band 2 3 5 8 UMTS band 1 2 5 8 FDD LTE band 1 3 7 20 TDD LTE 38 40 Wifi 802 11 a b g n Bluetooth 4 0 LE ...

Page 8: ...Category Description Operating system Preinstalled Android 4 4 2 Serviceability End user replaceable parts AC adapter and USB cable 2 Chapter 1 Product description ...

Page 9: ...ponent identification Item Component Item Component 1 Microphone 5 Volume control buttons 2 Audio out headphone Audio in microphone jack 6 Microphone 3 Front facing webcam 7 Micro USB port 4 Power button 8 Speakers 3 ...

Page 10: ...EI number The tablet part number 1 serial number 2 and International Mobile Station Equipment Identity number IMEI 3 are located on the tablet back cover This information may be needed when travelling internationally or when contacting support 4 Chapter 3 Illustrated parts catalog ...

Page 11: ...onent Spare part number 1 Display panel assembly 8 0 in 1280 800 diagonal capacitive 10 point MultiTouch IPS HD wide viewing angle includes front bezel 775651 001 Speaker Kit includes 775653 001 2a Top speaker Tablet major components 5 ...

Page 12: ...board includes cable and grounding tape 775646 001 8 Connector board includes cable micro SD Card Reader slot and micro SIM slot 775648 001 9 Battery 1 cell 4800 mAh lithium polymer USB charging includes cable and double sided adhesive 775643 001 10 Back cover includes 1 cell 4800 mAh lithium polymer USB charging battery ambient light sensor rubber cover microphone rubber cover 193 mm RF cable and...

Page 13: ... Cortex A9 quad core 1 6 GHz processor 1 0 GB of system memory 16 GB eMMC system storage and a 1 cell 4800 mAh lithium polymer USB charging battery for use in all countries and regions except Europe the Middle East and Africa 775644 001 HP Slate 8 Plus Tablet equipped with an 8 0 in 1280 800 diagonal capacitive 10 point MultiTouch IPS HD wide viewing angle display panel a Balong V9R1 Cortex A9 qua...

Page 14: ...d regions except Europe the Middle East and Africa 775644 021 HP Slate 8 Plus Tablet equipped with an 8 0 in 1280 800 diagonal capacitive 10 point MultiTouch IPS HD wide viewing angle display panel a Balong V9R1 Cortex A9 quad core 1 6 GHz processor 1 0 GB of system memory 16 GB eMMC system storage and a 1 cell 4800 mAh lithium polymer USB charging battery for use in Europe the Middle East and Afr...

Page 15: ...Spare part number Description 775656 001 5 0 MP auto focus rear facing webcam includes cable and double sided adhesive 780960 001 USB dongle Sequential part number listing 9 ...

Page 16: ...damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only...

Page 17: ... drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circui...

Page 18: ...able shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of a bench worker 6 000 V 800 V 400 V Removing DIPS from a plastic ...

Page 19: ... to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use cond...

Page 20: ...the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Non conductive foam Conductive countertop workstations with ground cords of one megohm resistance Static dissi...

Page 21: ...ncluded in the Cover Kit spare part number 775650 001 Before disassembling the tablet follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove ...

Page 22: ...efore removing the back cover follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on...

Page 23: ...ON Do not completely separate the display panel assembly from the back cover in the next step The display panel ribbon cable and TouchScreen ribbon cable are connected between the display panel assembly and the system board and can be damaged if too much separation is achieved 4 Position the tablet with the display panel facing up and the micro SD Card Reader slot toward you 5 Use a case utility t...

Page 24: ...by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly on page 16 WARNING To reduce potential safety issues use only the battery provided with the tablet a replacement battery provided by HP or a compatible battery purchased ...

Page 25: ...rse this procedure to install the battery Speakers Description Spare part number Speaker Kit includes top speaker and bottom speaker and cable 775653 001 Before removing the speakers follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by un...

Page 26: ...cable bracket 2 3 Disconnect the battery cable 3 from the system board 4 Remove the two Phillips PM1 4 2 5 screws 1 that secure the top speaker to the back cover 5 Disconnect the bottom speaker cable 2 from the system board 6 Remove the speakers 3 Reverse this procedure to install the speakers 20 Chapter 5 Removal and replacement procedures ...

Page 27: ... Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly on page 16 Remove the delivery antenna board 1 Remove the Phillips PM1 4 2 5 screw 1 that secures the battery cable bracket to the system board 2 Remove the battery cable bracket 2 3 Disconnect the battery cable 3 fr...

Page 28: ...oving the front facing webcam follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on...

Page 29: ...m cable 1 from the system board 5 Detach the front facing webcam 2 from the back cover The front facing webcam is attached to the back cover with double sided adhesive 6 Remove the front facing webcam and cable Reverse this procedure to install the front facing webcam Front facing webcam 23 ...

Page 30: ...blet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly on page 16 Remove the volume button board 1 Remove the Phillips PM1 4 2 5 screw 1 that secures the battery cable bracket to the system board 2 Remove the battery cable bracket 2 3 Disconnect the battery cable 3 from the system board 4 Release the grounding tap...

Page 31: ... you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly o...

Page 32: ...connector board cable 1 from the system board 5 Remove the two Phillips PM1 4 2 5 screws 2 that secure the connector board to the back cover 6 Remove the connector board 3 Reverse this procedure to install the connector board 26 Chapter 5 Removal and replacement procedures ...

Page 33: ...ut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly on page 16 Remove the system board 1 Remove the Phillips PM1 4 2 5 screw 1 that secures the...

Page 34: ...nt facing webcam cable 2 from the system board 7 Release the ZIF connector 3 to which the volume button board cable is attached and then disconnect the volume button board cable from the system board 8 Disconnect the connector board cable 4 from the system board 9 Remove the Phillips PM1 4 2 5 screw 1 that secures the system board to the back cover 10 Remove the system board bracket 2 28 Chapter 5...

Page 35: ...he rear facing webcam follow these steps 1 Turn off the tablet If you are unsure whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15...

Page 36: ...in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the top and bottom covers see Top and bottom covers on page 15 5 Remove the display panel assembly see Display panel assembly on page 16 6 Remove the system board see Syste...

Page 37: ...or module 2 from the back cover The vibrator module is attached to the back cover with double sided adhesive 3 Remove the vibrator module and cable Reverse this procedure to install the vibrator module Vibrator module 31 ...

Page 38: ...ard micro B USB cable The HP adapter included with your tablet is recommended for charging the tablet Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicabl...

Page 39: ...t 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupl...

Page 40: ...5P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 co...

Page 41: ...e battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 35 ...

Page 42: ...ctrostatic discharge 11 equipment guidelines 14 F front facing webcam location 3 removal 22 spare part number 6 8 22 G graphics product description 1 grounding guidelines 11 guidelines equipment 14 grounding 11 packaging 13 transporting 13 workstation 13 H headphone jack 3 host antenna board spare part number 6 8 J jacks audio in 3 audio out 3 headphone 3 microphone 3 M memory product description ...

Page 43: ...storage product description 1 system board removal 27 spare part number 6 8 27 T tablet major components 5 spare part numbers 8 specifications 32 top cover removal 15 spare part number 6 8 15 transporting guidelines 13 U USB dongle spare part number 7 9 USB extension cable spare part number 7 8 USB port 3 V vibrator module removal 30 spare part number 6 8 30 video product description 1 volume butt...