●
If there is a network status icon in the notification area, at the far right of the taskbar, right-click the
icon, and then click
Troubleshoot problems
.
Windows resets your network device and attempts to reconnect to one of the preferred networks.
●
If there is no network status icon in the notification area, follow these steps:
1.
From the Start screen, type
control panel
, and then select
Control Panel
.
2.
Select
Network and Internet
, and then select
Network and Sharing Center
.
3.
Select
Troubleshoot problems
, and then select the network you want to repair.
Current network security codes are unavailable
If you are prompted for a security code (or network key) or a name (SSID) when connecting to a WLAN, the
network is protected by security. The SSID and security code are alphanumeric codes that you enter into your
Sprout to identify your Sprout to the network. You must have the current codes to connect to a secure
network.
●
For a network connected to your personal wireless router, review the router user guide for instructions
on setting up the same codes on both the router and the WLAN device.
●
For a private network, such as a network in an office or at a public Internet chat room, contact the
network administrator to obtain the codes, and then enter the codes when your are prompted to do so.
Some networks change the SSID or network keys used in their routers or access points on a regular
basis to improve security. You must change the corresponding code in your Sprout accordingly.
If you are provided with a new wireless network key and SSID for a network, and if you have previously
connected to that network, follow the steps below to reconnect to the network:
1.
From the Windows desktop, click the network status icon in the notification area, at the far right of the
taskbar.
A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active,
several will be displayed.
2.
Right-click the network, and then click
Properties
.
NOTE:
If the network you want is not listed, check with the network administrator to be sure that the
router or access point is operating.
3.
Click the
Security
tab and enter the correct wireless encryption data into the
Network security key
box.
4.
Click
OK
to save these settings.
Cannot connect to the wireless router
If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing
power from the router for 10 to 15 seconds.
If the Sprout still cannot connect to a WLAN, restart the wireless router. For details, see the router
manufacturer's instructions.
122 Chapter 8 Troubleshooting
ENWW
Summary of Contents for Sprout
Page 1: ...Maintenance Service Guide Sprout Business PC ...
Page 4: ...iv About This Book ENWW ...
Page 10: ...x ENWW ...
Page 20: ...10 Chapter 1 Getting to know your Sprout ENWW ...
Page 34: ...24 Chapter 3 Disassembly preparation and SATA drive guidelines ENWW ...
Page 86: ...76 Chapter 4 Removal and Replacement Procedures Computer ENWW ...
Page 116: ...106 Chapter 5 Removal and Replacement Procedures Column ENWW ...
Page 128: ...118 Chapter 6 Computer Setup F10 Utility ENWW ...
Page 138: ...128 Chapter 8 Troubleshooting ENWW ...
Page 158: ...148 Chapter 11 Password security and resetting CMOS ENWW ...
Page 162: ...152 Chapter 12 Maintaining peak performance ENWW ...
Page 168: ...158 Appendix C Specifications ENWW ...
Page 172: ...WLAN module illustrated 12 removing 49 162 Index ENWW ...