POST numeric codes and text messages
This section covers those POST errors that have numeric codes associated with them. The section also
includes some text messages that may be encountered during POST.
NOTE:
The computer will beep once after a POST text message is displayed on the screen.
Control panel message
Description
Recommended action
101-Option ROM Checksum Error
System ROM checksum.
1.
Verify the correct ROM.
2.
Flash the ROM if needed.
3.
Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 143
.)
4.
Replace the system board.
103-System Board Failure
DMA or timers.
1.
Clear CMOS. (See Appendix B,
Password
security and resetting CMOS
on page 143
.)
2.
Replace the system board.
162-System Options Not Set
Configuration incorrect.
RTC (real-time clock) battery may need to
be replaced.
Run Computer Setup and check the
configuration in
Advanced
>
Onboard Devices
.
Reset the date and time under
Control Panel
. If
the problem persists, replace the RTC battery.
See the Removal and Replacement section for
instructions on installing a new battery, or
contact an authorized dealer or reseller for RTC
battery replacement.
163-Time & Date Not Set
Invalid time or date in configuration memory.
RTC (real-time clock) battery may need to
be replaced.
Reset the date and time under
Control Panel
(Computer Setup can also be used). If the
problem persists, replace the RTC battery. See
the Removal and Replacement section for
instructions on installing a new battery, or
contact an authorized dealer or reseller for RTC
battery replacement.
163-Time & Date Not Set
CMOS jumper may not be properly installed.
Check for proper placement of the CMOS
jumper if applicable.
164-MemorySize Error
Memory amount has changed since the last
boot (memory added or removed).
Press the
F1
key to save the memory changes.
164-MemorySize Error
Memory configuration incorrect.
1.
Run Computer Setup or Windows utilities.
2.
Make sure the memory module(s) are
installed properly.
3.
If third-party memory has been added,
test using HP-only memory.
4.
Verify proper memory module type.
134 Chapter 10 POST error messages
ENWW
Summary of Contents for Sprout
Page 1: ...Maintenance Service Guide Sprout Business PC ...
Page 4: ...iv About This Book ENWW ...
Page 10: ...x ENWW ...
Page 20: ...10 Chapter 1 Getting to know your Sprout ENWW ...
Page 34: ...24 Chapter 3 Disassembly preparation and SATA drive guidelines ENWW ...
Page 86: ...76 Chapter 4 Removal and Replacement Procedures Computer ENWW ...
Page 116: ...106 Chapter 5 Removal and Replacement Procedures Column ENWW ...
Page 128: ...118 Chapter 6 Computer Setup F10 Utility ENWW ...
Page 138: ...128 Chapter 8 Troubleshooting ENWW ...
Page 158: ...148 Chapter 11 Password security and resetting CMOS ENWW ...
Page 162: ...152 Chapter 12 Maintaining peak performance ENWW ...
Page 168: ...158 Appendix C Specifications ENWW ...
Page 172: ...WLAN module illustrated 12 removing 49 162 Index ENWW ...