Tools and software requirements
To service the computer, you need the following:
●
Torx T-15 screwdriver
●
Flat-bladed screwdriver (may sometimes be used in place of the Torx screwdriver)
●
Phillips #1 screwdriver
●
Diagnostics software
Screws
The screws used in the computer are not interchangeable. They may have standard or metric threads and
may be of different lengths. If an incorrect screw is used during the reassembly process, it can damage the
unit. HP strongly recommends that all screws removed during disassembly be kept with the part that was
removed, then returned to their proper locations.
CAUTION:
Metric screws have a black finish. U.S. screws have a silver finish and are used on hard drives
only.
CAUTION:
As each subassembly is removed from the computer, it should be placed away from the work
area to prevent damage.
Cables and connectors
Most cables used throughout the unit are flat, flexible cables. These cables must be handled with care to
avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from
the connector. Handle cables by the connector whenever possible. In all cases, avoid bending or twisting the
cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts
being removed or replaced.
CAUTION:
When servicing this computer, ensure that cables are placed in their proper location during the
reassembly process. Improper cable placement can damage the computer.
Hard Drives
Handle hard drives as delicate, precision components, avoiding all physical shock and vibration. This applies
to failed drives as well as replacement spares.
●
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective packaging
and label the package “Fragile: Handle With Care.”
●
Do not remove hard drives from the shipping package for storage. Keep hard drives in their protective
packaging until they are actually mounted in the CPU.
●
Avoid dropping drives from any height onto any surface.
●
If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drive while
the computer is on or in standby mode.
●
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
ENWW
Service considerations
21
Summary of Contents for Sprout
Page 1: ...Maintenance Service Guide Sprout Business PC ...
Page 4: ...iv About This Book ENWW ...
Page 10: ...x ENWW ...
Page 20: ...10 Chapter 1 Getting to know your Sprout ENWW ...
Page 34: ...24 Chapter 3 Disassembly preparation and SATA drive guidelines ENWW ...
Page 86: ...76 Chapter 4 Removal and Replacement Procedures Computer ENWW ...
Page 116: ...106 Chapter 5 Removal and Replacement Procedures Column ENWW ...
Page 128: ...118 Chapter 6 Computer Setup F10 Utility ENWW ...
Page 138: ...128 Chapter 8 Troubleshooting ENWW ...
Page 158: ...148 Chapter 11 Password security and resetting CMOS ENWW ...
Page 162: ...152 Chapter 12 Maintaining peak performance ENWW ...
Page 168: ...158 Appendix C Specifications ENWW ...
Page 172: ...WLAN module illustrated 12 removing 49 162 Index ENWW ...