HP StorageWorks 4400, User Manual

Page 1: ...HP StorageWorks 4400 Enterprise Virtual Array user guide Part number 5697 7710 Fourth edition December 2008 ...

Page 2: ... products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarranty Microsoft Windows Windows XP and Windows NT are U S registered trademarks o...

Page 3: ...per Fibre Channel cables 19 Fibre Channel disk drives 20 Disk drive status indicators 20 Disk drive blank 21 Controller enclosures 21 Management module 42 Controller status indicators 24 HSV300 controller status LEDs 25 Power supplies 25 Fan module 26 Battery module 27 HSV controller cabling 27 Storage system racks 28 Rack configurations 28 Power distribution 28 PDUs 29 PDU 1 30 PDU 2 30 PDMs 30 R...

Page 4: ... 46 Handling fiber optic cables 46 3 Replacing array components 49 Customer self repair CSR 49 Parts only warranty service 49 Best practices for replacing hardware components 49 Component replacement videos 49 Verifying component failure 49 Identifying the spare part 50 Replaceable parts 50 Replacing the failed component 52 Replacement instructions 52 4 Single path implementation 55 Installation r...

Page 5: ...configuration 71 Risks 71 Limitations 71 VMware configuration 72 Requirements 72 HBA configuration 72 Risks 73 Limitations 73 Failure scenarios 74 HP UX 74 Windows Server 2003 Windows 2000 and Windows XP Professional x32 74 Sun Solaris 75 OpenVMS 75 NetWare 76 Linux 77 IBM AIX 77 VMware 78 5 Error messages 79 A Regulatory notices 93 Regulatory notices 93 Federal Communications Commission FCC notic...

Page 6: ...n notice 100 Polish notice 100 Portuguese notice 100 Slovakian notice 100 Slovenian notice 101 Spanish notice 101 Swedish notice 101 Germany noise declaration 101 Japanese notice 102 Harmonics conformance Japan 102 Taiwanese notice 102 Japanese power cord notice 102 Country specific certifications 102 B Non standard rack specifications 105 Internal component envelope 105 EIA310 D standards 105 EVA...

Page 7: ...26 14 Fan module pulled out 26 15 Battery module pulled out 27 16 60 Hz and 50 Hz wall receptacles 29 17 Dual PDU assembly 30 18 Rack PDM 31 19 Rack AC power distribution 32 20 Single rack configuration floor space requirements 34 21 Raising a leveler foot 35 22 Management Module 42 23 WOCP Configure controller host ports page 44 24 Example of typical product label 50 25 Single path HBA server wit...

Page 8: ...uration 67 33 Linux 32 bit configuration 69 34 Linux Itanium configuration 70 35 IBM AIX Configuration 72 36 VMware configuration 73 37 Typical enclosure certification label 103 38 Mounting space dimensions 105 39 8 ...

Page 9: ...7 Fan status indicators 26 8 Battery status indicators 27 9 Failback preference settings 37 10 Impact on virtual disk presentation when changing failover failback setting 39 11 Controller enclosure replacement parts 50 12 M6412 disk enclosure replaceable parts 51 13 Error Messages 79 14 HP UPS models and capacities 107 15 UPS operating time limits 107 16 Operating Shock Vibration 108 17 HP Storage...

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Page 11: ...usiness Support Center website http www hp com support manuals Click Disk Storage Systems under Storage and then click HP StorageWorks 4400 Enterprise Virtual Array under EVA Disk Arrays For software documentation click Storage Software under Storage and then click HP StorageWorks Command View EVA Software under Storage Device Management Software You can find the following document from the main p...

Page 12: ...t emphasis Italic text File and directory names System output Code Commands their arguments and argument values Monospace text Code variables Command variables Monospace italic text Emphasized monospace text Monospace bold text WARNING Indicates that failure to follow directions could result in bodily harm or death CAUTION Indicates that failure to follow directions could result in damage to equip...

Page 13: ...n be accomplished by CSR For more information about CSR contact your local service provider or see the CSR website http www hp com go selfrepair Rack stability WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack In multiple rack installations ...

Page 14: ... http www hp com service_locator http www hp com support manuals http h20293 www2 hp com Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocsFeedback hp com All submissions become the property of HP About this guide 14 ...

Page 15: ...Provides connectivity to the EVA controller enclosure and the Fibre Channel disk enclosures Rack Several free standing racks are available Physical layout of the storage system The basic physical components are shown in Figure 1 The disk drives are installed in the disk enclosures 1 Controller enclosure showing HSV300 2 Disk enclosures 3 Power Distribution Unit at rear of enclosure Figure 1 Storag...

Page 16: ...disk drives and drive blanks Power supplies Fan modules NOTE An EVA4400 requires a minimum of one disk shelf with eight disk drives Enclosure layout The disk drives mount in bays in the front of the enclosure The bays are numbered sequentially from top to bottom and left to right A drive is referred to by its bay number see Figure 2 Enclosure status indicators are located at the right of each disk...

Page 17: ...A 2 Power supply 1 status LED 11 Power push button 7 I O module B 3 Fan 1 12 Power supply 2 8 Rear UID push button 4 Enclosure product number and serial number Figure 4 Disk enclosure rear view I O modules Two I O modules provide the interface between the disk enclosure and the host controllers see Figure 5 For redundancy only dual controller dual loop operation is supported Each controller is con...

Page 18: ...dule See Figure 5 The status indicator states for an operational I O module are shown in Table 2 Table 3 shows the status indicator states for a non operational I O module Table 2 Port status LEDs Description Status LED Solid green Active link Flashing green Locate remotely asserted by application client Green left Solid amber Module fault no synchronization Flashing amber Module fault Amber right...

Page 19: ...not use a cable bend radius of less than 30 mm 1 18 in To avoid deforming or possibly breaking the fiber within the cable do not place heavy objects on the cable To avoid contaminating the optical connectors Do not touch the connectors Never leave the connectors exposed to the air Install a dust cover on each transceiver and fiber cable connector when they are disconnected If an open connector is ...

Page 20: ... improved performance Up to 12 disk drives can be installed in a drive enclosure Disk drive status indicators Two status indicators display drive operational status Figure 8 identifies the disk drive status indicators and Table 4 describes them 1 2 gl0113 1 Bi color amber blue 2 Green Figure 8 Disk status indicators Table 4 Disk status indicator LED descriptions Description Drive LED Slow flashing...

Page 21: ...r can fully support an entire system until the defective controller or controller component is repaired A single enclosure contains two controllers The HSV300 has 4 Gb host port capability the HSV300 S has 8 Gb host port capability with the Brocade 5410 switch embedded within the controller Other than the embedded switch all controller enclosure components are the same for the HSV300 and HSV300 S ...

Page 22: ... bezel 8 Fan 1 normal operation LED 1 Rack mounting thumbscrew 9 Fan 1 fault LED 2 Enclosure product number and serial number 10 Fan 2 3 World Wide Number WWN 11 Battery 2 4 Battery 1 12 Enclosure status LEDs 5 Battery normal operation LED 13 Front UID push button 6 Battery fault LED 7 Fan 1 Figure 10 Controller enclosure front view with bezel removed EVA4400 hardware 22 ...

Page 23: ...closure back view 10 Power supply 2 1 Power supply 1 11 Switch ports 1 2 up to 10 for connection to front end switch or SAN 2 HSV300 S controller 1 12 DPI A port back end connection to A loop 3 Management module status LEDs 13 DPI B port back end connection to B loop 4 Ethernet port 14 Console port switch management upper connection 5 Management module 15 Ethernet port switch management 6 HSV300 S...

Page 24: ...e it Table 5 lists the port and its status description for the HSV300 Table 6 lists the port and its status descriptions for the HSV300 S Table 5 HSV300 controller port status indicators Description Port Green Normal operation Amber No signal detected Off No SFP1 detected or the Direct Connect WOCP setting is incorrect Fibre Channel host ports Green Normal operation Amber No signal detected or the...

Page 25: ...rom a voltage issue or driven by firmware 3 Not used N A 4 Cache status Slow flashing green LED shows cache is being powered by standby power 5 Cache battery status Slow flashing amber when cache is being powered by battery during AC power loss Faster flashing amber when testing Solid amber when the controller determines a battery fault 6 Power supplies Two power supplies provide the necessary ope...

Page 26: ...ls the remaining fan is capable of cooling the enclosure 2 Amber Fan fault LED 1 Green Fan normal operation LED Figure 15 Fan module pulled out Table 8 Fan status indicators Description Fault indicator Status indicator Normal operation Solid green On left green Maintenance in progress Blinking Amber is on or blinking or the enclosure is powered down Off Fan failure Green will be off Green and ambe...

Page 27: ...ber are not on simultaneously except for a few seconds after power up Blinking amber HSV controller cabling All data cables and power cables attach to the rear of the controller Adjacent to each data connector is a two colored link status indicator Table 5 identifies the status conditions presented by these indicators NOTE These indicators do not indicate whether there is communication on the link...

Page 28: ...oor are lockable which prevents unauthorized entry Flexibility Provides easy access to hardware components for operation monitoring Custom expandability Several options allow for quick and easy expansion of the racks to create a custom solution Rack configurations Each system configuration contains several disk enclosures included in the storage system See Figure 1 for a typical EVA4400 rack confi...

Page 29: ...M on the left with a gray 152 cm 60 in power cord Controller 2 connects to a PDM on the right with a black 66 cm 26 in power cord NOTE Drive enclosures when purchased separately include one 50 cm black cable and one 50 cm gray cable The configuration provides complete power redundancy and eliminates all single points of failure for both the AC and DC power distribution PDUs Each Enterprise Virtual...

Page 30: ...pply PDU 2 PDU 2 connects to AC power distribution source 2 A PDU 2 failure Disables the power distribution circuit Removes power from PDMs 4 5 and 6 Disables PS 2 in the drive enclosures Disables the Controller 2 power supply PDMs There are six PDMs mounted in the rear of each rack Three mounted on the left vertical rail connect to PDU 1 Three mounted on the right vertical rail connect to PDU 2 E...

Page 31: ...ariants The site AC input voltage is routed to the dual PDU assembly mounted in the rack lower rear Each PDU distributes AC to a maximum of four PDMs mounted on the left and right vertical rails see Figure 20 PDMs 1 through 3 connect to receptacles A through D on PDU 1 Power cords connect these PDMs to the number 1 drive enclosure power supplies and to the Controller 1 enclosure PDMs 4 through 6 c...

Page 32: ...System E rack depends on the number of storage systems installed in the rack If one storage system is installed only two PDUs are required If multiple storage systems are installed four PDUs are required The site AC input voltage is routed to each PDU mounted in the rack Each PDU distributes AC through ten receptacles directly to the storage system components PDUs 1 and 3 optional are mounted on t...

Page 33: ...uires a clear uncarpeted pathway that is at least 80 cm 31 5 in wide for the 60 3 cm 23 7 in wide 42U rack A vertical clearance of 203 2 cm 80 in should ensure sufficient clearance for the 200 cm 78 7 in high 42U rack CAUTION Ensure that no vertical or horizontal restrictions exist that would prevent rack movement without damaging the rack Make sure that all four leveler feet are in the fully rais...

Page 34: ...idth 600 mm 8 Total rack depth 1706 mm 4 Service area width 813 mm Figure 21 Single rack configuration floor space requirements If the feet are not fully raised complete the following procedure 1 Raise one foot by turning the leveler foot hex nut counterclockwise until the weight of the rack is fully on the caster see Figure 22 EVA4400 hardware 34 ...

Page 35: ...e 21 To stabilize the rack when it is in the final installation location 1 Use a wrench to lower the foot by turning the leveler foot hex nut clockwise until the caster does not touch the floor Repeat for the other feet 2 After lowering the feet check the rack to ensure it is stable and level 3 Adjust the feet as necessary to ensure the rack is stable and level HP StorageWorks 4400 Enterprise Virt...

Page 36: ...EVA4400 hardware 36 ...

Page 37: ...eplication for backup Do not use these drives as a replacement for EVA s high performance standard duty cycle Fibre Channel drives This practice could shorten the life of the drive Download the following document for more information on FATA drives their uses and benefits http h71028 www7 hp com ERC downloads 5982 7353EN pdf Failback preference setting for HSV controllers Table 10 describes the fa...

Page 38: ...s are brought online to Controller 2 On dual boot or controller resynch All LUNs are brought online to the surviv ing controller On controller failover All LUNs remain on the surviving control ler There is no failback except if a host moves the LUN using SCSI commands On controller failback The units are brought online to Controller 1 At initial presentation Path A Failover Fail back If cache data...

Page 39: ...re also moved Table 11 Impact on virtual disk presentation when changing failover failback setting Impact on virtual disk presentation New setting None The disk maintains its original presentation No Preference If the disk is currently presented on Controller 2 it is moved to Controller 1 If the disk is on Controller 1 it remains there Path A Failover If the disk is currently presented on Controll...

Page 40: ...ccess EVA requires that all members of a DR group be managed by the same controller it would be necessary to move all members of the DR group if excessive proxy reads were detected on any virtual disk in the group This would impact performance and create a proxy read situation for the other virtual disks in the DR group Not implementing implicit LUN transition on a DR group may cause a virtual dis...

Page 41: ...y booted The power indicator on each switch should be on If you must power up the SAN switches wait for them to complete their power on boot process before proceeding This may take several minutes 2 Power on the circuit breakers on both EVA rack PDUs Verify that all drive enclosures are operating properly The status indicator and the power indicator should be on green 3 Power on the controller enc...

Page 42: ...ter on the private network browse to https 192 168 0 1 2373 and log in as an administrator The user name is admin No password is required The WOCP GUI appears 6 Select Administrator Options Configure Network Options 7 Enter an IP address and other network settings that apply 8 Click Save Changes The IP address changes immediately causing you to lose connectivity to the WOCP You cannot save changes...

Page 43: ...er on the private network browse to https newly configured ip address 2373 and log in as an administrator The user name is admin No password is required The WOCP GUI appears Changing the default operating mode By default the EVA4400 is shipped to operate in a Fibre Channel switch environment and is configured in fabric mode If you choose to connect the EVA4400 directly to a server you must change ...

Page 44: ...n data As part of an overall data protection strategy storage system configuration data should be saved during initial installation and whenever major configuration changes are made to the storage system This includes adding or removing disk drives creating or deleting disk groups and adding or deleting virtual disks The saved configuration data can save substantial time if re initializing the sto...

Page 45: ...t capacities the SSSU procedures used do not guarantee that disk drives of the same capacity will be exclusively added to the same disk group If you need to restore an array configuration that contains disks of different sizes and types you must manually recreate these disk groups The controller software and the utility s CAPTURE CONFIGURATION command are not designed to automatically restore this...

Page 46: ...ding disk drives to your storage system Adding new disk drives is the easiest way to increase the storage capacity of the storage system Disk drives can be added online without impacting storage system operation Handling fiber optic cables This section provides protection methods for fiber optic connectors Contamination of the fiber optic connectors on either a transceiver or a cable connector can...

Page 47: ... an I O module a transceiver or a cable Install the dust covers when disconnecting a transceiver or cable One of the many sources for cleaning equipment specifically designed for fiber optic connectors is Alcoa Fujikura Ltd 1 888 385 4587 North America 011 1 770 956 7200 International HP StorageWorks 4400 Enterprise Virtual Array user guide 47 ...

Page 48: ...EVA4400 operation 48 ...

Page 49: ...mponents The following information will help you replace the hardware components on your storage system successfully CAUTION Removing a component significantly changes the air flow within the enclosure All components must be installed for the enclosure to cool properly If a component fails leave it in place in the enclosure until a new component is available to install Component replacement videos...

Page 50: ...e of typical product label Replaceable parts This product contains the replaceable parts listed in Table 12 page 50 and Table 13 page 51 Parts that are available for customer self repair CSR are indicated as follows Mandatory CSR where geography permits Order the part directly from HP and repair the product yourself On site or return to depot repair is not provided under warranty Optional CSR You ...

Page 51: ... 399053 001 SPS BD Front UID 399054 001 SPS BD Power UID with cable 399055 001 SPS BD Front UID Interconnect PCA with cable 461494 001 4Gb FC disk shelf IO module 468715 001 FC disk shelf fan module 405914 001 FC disk shelf power supply 454410 001 Disk drive 146GB 15K EVA M6412 Enclosure Fibre channel 454411 001 Disk drive 300GB 15K EVA M6412 Enclosure Fibre channel 454412 001 Disk drive 450GB 15K...

Page 52: ...commends waiting until periods of low storage system activity to replace a component When replacing components at the rear of the rack cabling may obstruct access to the component Carefully move any cables out of the way to avoid loosening any connections In particular avoid cable damage that may be caused by Kinking or bending Disconnecting cables without capping If uncapped cable performance may...

Page 53: ...ower supply replacement instructions HP StorageWorks controller enclosure riser assembly replacement instructions HP StorageWorks disk enclosure backplane replacement instructions HP StorageWorks disk enclosure fan module replacement instructions HP StorageWorks disk enclosure front UID interconnect board with cable replacement instructions HP StorageWorks disk enclosure front UID replacement inst...

Page 54: ...Replacing array components 54 ...

Page 55: ...a single path to the device but OpenVMS has native multipath features by default NOTE Tru64 is not supported with the EVA4400 With OpenVMS a single HBA configuration will result in two paths to the device by having connections to both EVA controllers Single HBA configurations are not single path configurations with these operating systems In addition cluster configurations for OpenVMS provide enha...

Page 56: ... that are not mission critical or highly available Perform frequent backups of the single path server and its storage Supported configurations All examples detail a small homogeneous Storage Area Network SAN for ease of explanation Mixing of dual and single path HBA systems in a heterogeneous SAN is supported In addition to this document reference and adhere to the SAN Design Reference Guide for h...

Page 57: ...N switches and EVA controllers Whereas the dual HBA server has multipath software that manages the two HBAs and their connections to the switch the single path HBA has no software to perform this function The dashed line in the figure represents the fabric zone that must be established for the single path HBA server Note that in Figure 27 servers with OpenVMS can be zoned with two controllers 10 7...

Page 58: ...Ns Single path HBA server can be in the same fabric as servers with multiple HBAs Single path HBA server cannot share LUNs with any other HBAs In the use of snapshots and snapclones the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller In the case of snapclones after the cloning process has completed a...

Page 59: ... risks see HP UX on page 74 Limitations HP Continuous Access EVA is not supported with single path configurations Single path HBA server is not part of a cluster Booting from the SAN is not supported 8 6 5 4 3 2 1 26464a 7 Figure 28 HP UX configuration 5 SAN switch 1 1 Network interconnection 6 SAN switch 2 2 Single HBA server Host 1 7 Controller A 3 Dual HBA server Host 2 8 Controller B 4 Managem...

Page 60: ...sk you may present that virtual disk as you would any other ordinary virtual disk HBA configuration Host 1 is a single path HBA host Host 2 is a multiple HBA host with multipathing software See Figure 29 Risks Single path failure will result in loss of connection with the storage system Single path failure may cause the server to reboot Controller shutdown puts controller in a failed state that re...

Page 61: ...it configuration Requirements Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs Single path HBA server can be in the same fabric as servers with multiple HBAs Single path HBA server cannot share LUNs with any other HBAs HBA configuration Hosts 1 and 2 are single path HBA hosts Host 3 is a multiple HBA host with multipathing software...

Page 62: ...the storage system Single path failure may cause the server to reboot Controller shutdown puts controller in a failed state that results in loss of data accessibility and loss of host data that has not been written to storage NOTE For additional risks see Windows Server 2003 Windows 2000 and Windows XP Professional x32 on page 74 Limitations HP Continuous Access EVA is not supported with single pa...

Page 63: ...ltiple HBAs Single path HBA server cannot share LUNs with any other HBAs In the use of snapshots and snapclones the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller In the case of snapclones after the cloning process has completed and the clone becomes an ordinary virtual disk you may present that vir...

Page 64: ...shutdown results in loss of data accessibility and loss of host data that has not been written to storage NOTE For additional risks see Sun Solaris on page 75 Limitations HP Continuous Access EVA is not supported with single path configurations Single path HBA server is not part of a cluster Booting from the SAN is not supported 8 6 5 4 3 2 1 26464a 7 Figure 31 SUN Solaris configuration 5 SAN swit...

Page 65: ...s and snapclones must be presented to the single path hosts that are zoned with the same controller In the case of snapclones after the cloning process has completed and the clone becomes an ordinary virtual disk you may present that virtual disk as you would any other ordinary virtual disk HBA configuration Host 1 is a single path HBA host Host 2 is a dual HBA host See Figure 32 Risks For nonclus...

Page 66: ...n Requirements Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs Single path HBA server cannot share LUNs with any other HBAs HBA configuration Host 1 is a single path HBA host with NetWare Host 2 is a dual HBA host with multipathing software See Figure 33 Risks Single path failure will result in a loss of connection with storage de...

Page 67: ...Ware configuration 5 SAN switch 1 1 Network interconnection 6 SAN switch 2 2 Single HBA server Host 1 7 Controller A 3 Dual HBA server Host 2 8 Controller B 4 Management server Linux 32 bit configuration Requirements Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs All nodes with direct connection to a disk must have the same acces...

Page 68: ...inary virtual disk Single HBA path to the host with MPIO driver enabled to provide recovery from controller on controller link failures HBA configuration Host 1 is a single path HBA Host 2 is a dual HBA host with multipathing software See Figure 34 Risks Single path failure may result in data loss or disk corruption NOTE For additional risks see Linux on page 77 Limitations HP Continuous Access EV...

Page 69: ...the same fabric as servers with multiple HBAs In the use of snapshots and snapclones the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller In the case of snapclones after the cloning process has completed and the clone becomes an ordinary virtual disk you may present that virtual disk as you would any ...

Page 70: ...ess EVA is not supported with single path configurations Single path HBA server is not part of a cluster Booting from the SAN is supported on single path HBA servers 8 6 5 4 3 2 1 26464a 7 Figure 35 Linux Itanium configuration 5 SAN switch 1 1 Network interconnection 6 SAN switch 2 2 Single HBA server Host 1 7 Controller A 3 Dual HBA server Host 2 8 Controller B 4 Management server Single path imp...

Page 71: ... any other ordinary virtual disk HBA must be properly configured to work in a single HBA server configuration The single path adapter driver from the AIX MPIO EVA Kit should be installed PC1000 image HBA configuration Host 1 is a single path HBA host Host 2 is a dual HBA host with multipathing software See Figure 36 Risks Single path failure may result in loss of data accessibility and loss of hos...

Page 72: ...ss paths available to them Single path HBA server can be in the same fabric as servers with multiple HBAs In the use of snapshots and snapclones the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller In the case of snapclones after the cloning process has completed and the clone becomes an ordinary virt...

Page 73: ...at the host server is not part of a cluster unless in a VMware High Availability Cluster Booting from the SAN is supported on single path HBA servers 8 6 5 4 3 2 1 26464a 7 Figure 37 VMware configuration 5 SAN switch 1 1 Network interconnection 6 SAN switch 2 2 Single HBA server Host 1 7 Controller A 3 Dual HBA server Host 2 8 Controller B 4 Management server HP StorageWorks 4400 Enterprise Virtua...

Page 74: ... I O continues Without cable replacement job must be aborted disk seems error free Storage path failure Windows Server 2003 Windows 2000 and Windows XP Professional x32 Failure effect Fault stimulus OS runs a command called chkdsk when rebooting Data lost data that finished copying survived Server failure host power cycled Write delay server hangs until I O is cancelled or cold reboot Switch failu...

Page 75: ...ystem reboot causes loss of data on disk Must newfs disk Storage path failure OpenVMS Failure effect Fault stimulus Nonclustered Processes fail Clustered Other nodes running processes that used devices served from the single path HBA failed over access to a different served path When the single path node crashes only the processes executing on that node fail In either case no data is lost or corru...

Page 76: ...to device stops with I O errors indicated on server console Applications using lost connection halts Server restart recommended but may not be necessary Volume repair or NSS rebuild runs when volumes are mounted Switch failure SAN switch disabled I O to device stops with I O errors indicated on server console Applications using lost connection halts Server restart recommended but may not be necess...

Page 77: ...A driver must be reloaded before failed drives can be recovered fsck should be run on any failed drives before remounting Server path failure Short I O suspended possible data loss Long I O halts with I O errors data loss HBA driver must be reloaded before failed drives can be recovered fsck should be run on any failed drives before remounting Storage path failure IBM AIX Failure effect Fault stim...

Page 78: ... before remounting Switch failure SAN switch disabled Short term I O suspended possible data loss Long term I O halts with I O errors data loss Cannot reload driver need to reboot system fsck should be run on any failed disks before remounting Controller failure Short term I O suspended possible data loss Long term I O halts with I O errors data loss Cannot reload driver need to reboot system fsck...

Page 79: ...ew disk volume The object or relationship already exists 1 Object Already Exists Report the error to product support The command or response buffer is not large enough to hold the specified num ber of items This can be caused by a user or program error 2 Supplied Buffer Too Small Report the error to product support The handle is already assigned to an existing object This can be caused by a user o...

Page 80: ... device addition policy Storage cell set name Storage cell set time Storage cell set volume replacement delay Storage cell free command lock Storage cell set console lun id The supplied handle is invalid This can indicate a user error program error or a storage cell in an uninitialized state In the following cases the storage cell is in an uninitialized state but no action is required Storage cell...

Page 81: ...roduct support There is no firmware image stored for the specified image number 20 No Image The disk device must be in either maintenance mode or in a re served state for the specified oper ation to proceed The disk device is not in a state to allow the specified operation 21 No Permission Create a storage cell and retry the operation The operation requires a storage cell to exist 22 Storage syste...

Page 82: ...eserved state before it can be erased Case 8 Delete the virtual disks or LUN presentations before uninitializing the storage cell Case 9 Delete the LUN presentations before deleting the EVA host Case 10 Report the error to product support Case 11 Resolve the situation before attempting the operation again Case 12 Resolve the situation before attempting the operation again Case 13 This may indicate...

Page 83: ...ition cannot be resolved Case 7 Physical Store erase volume The disk is a part of a disk group and cannot be erased Case 8 Storage cell discard The storage cell contains one or more virtual disks or LUN presentations Case 9 Storage cell client discard The EVA host contains one or more LUN presentations Case 10 SCVD discard The virtual disk contains one or more derived units and cannot be discarded...

Page 84: ...peration cannot be performed because the target disk volume does not exist This can indicate a user or program error Case 4 GROUP get name The operation cannot be performed because the Continuous Access group does not exist This can indicate a user or program error 27 Target Object Does Not Exist Verify the hardware connections and that communication to the device is successful A timeout has occur...

Page 85: ...rt the error to product support The specified SCVD does not have a lo gical disk associated with it This can indicate a user or program error 41 No Logical Disk for Vdisk Delete the associated presenta tion s and retry the request The virtual disk specified is already presented to the client and the requested operation is not allowed 42 Logical disk Presented Report the error to product support Th...

Page 86: ...ioning correctly The Continuous Access group is not functioning 51 Storage system connection down Add one or more virtual disks as members and retry the request No virtual disks are members of the Continuous Access group 52 DR group empty Retry the request with valid attrib utes for the operation The request cannot be performed be cause one or more of the attributes spe cified is incompatible 53 I...

Page 87: ...mum size allowed Case 3 The presented user space exceeds the maximum size allowed Case 4 The presented user space exceeds the maximum size allowed Case 5 The size specified exceeds the maximum size allowed Case 6 The maximum number of EVA hosts already exist on the destination storage cell Case 7 The maximum number of EVA hosts already exist on the destination storage cell Case 8 The maximum numbe...

Page 88: ... failed write op eration 73 Image Write Error Case 1 No action required Case 2 No action required Case 3 If a snapclone operation is in progress wait until the snapclone operation has completed and retry the operation Otherwise the operation cannot be performed on this virtual disk Case 4 No action required Case 5 No action required Case 1 The operation cannot be per formed because the virtual dis...

Page 89: ...e usage to a reserved state and 80 retry the request Invalid Volume Usage Case 1 The disk volume is already a part of a disk group 80 Invalid Volume Usage Report the error to product support Case 2 The disk volume usage cannot be modified as the minimum number of disks exist in the disk group Resolve the condition by adding additional disks and retry the re quest The disk volume usage cannot be mo...

Page 90: ...se the Continuous Access group is in a failsafe locked state 89 Failsafe Locked Retry the request later The disk cache data need to be flushed before the condition can be resolved 90 Data Flush Incomplete Report the error to product support The disk group is in a redundancy mirrored inoperative state and the re quest cannot be completed 91 Redundancy Mirrored Inoperative Select another LUN number ...

Page 91: ...erformed on a Continuous Access connection that is up 99 The DR operation can only be completed when the source destination connection is down If you are doing a destination DR deletion make sure the connection link to the source DR system is down or do a failover operation to make this system the source The storage system password may have been re configured or re moved The management software mu...

Page 92: ...Error messages 92 ...

Page 93: ...nt Class B devices have an FCC logo or FCC ID on the label Class A devices do not have an FCC logo or FCC ID on the label After the class of the device is determined see the corresponding statement in the following sections FCC Class A certification This equipment generates uses and may emit radio frequency energy The equipment has been type tested and found to comply with the limits for a Class A...

Page 94: ... can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced ra...

Page 95: ...s and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Certification and classification information This product contains a laser internal to the Optical Link Module OLM for connectio...

Page 96: ...ormity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom products and EU harmonized products e g Bluetooth Certificates can be obtained from http www hp...

Page 97: ...ar u het product hebt gekocht voor meer informatie over inzamelingspunten waar u oude apparatuur kunt aanbieden voor recycling Czechoslovakian notice Likvidace za ízení soukromými domácími uživateli v Evropské unii Tento symbol na produktu nebo balení ozna uje výrobek který nesmí být vyhozen spolu s ostatním domácím odpadem Povinností uživatele je p edat takto ozna ený odpad na p edem ur ené sb rn...

Page 98: ...e et le recyclage de vos appareils mis au rebut indépendamment du reste des déchets contribue à la préservation des ressources naturelles et garantit que ces appareils seront recyclés dans le respect de la santé humaine et de l environnement Pour obtenir plus d informations sur les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorités locales de votre régi...

Page 99: ...nfezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici È responsabilità dell utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche La raccolta differenziata e il corretto riciclo delle apparecchiature da smaltire permette di proteggere la salute degli individui...

Page 100: ... wyznaczonego punktu zbiórki w celu recyklingu odpadów powstałych ze sprz tu elektrycznego i elektronicznego Osobna zbiórka oraz recykling zu ytego sprz tu pomog w ochronie zasobów naturalnych i zapewni ponowne wprowadzenie go do obiegu w sposób chroni cy zdrowie człowieka i rodowisko Aby uzyska wi cej informacji o tym gdzie mo na przekaza zu yty sprz t do recyklingu nale y si skontaktowa z urz de...

Page 101: ...usuario eliminar los residuos de este tipo depositándolos en un punto limpio para el reciclado de residuos eléctricos y electrónicos La recogida y el reciclado selectivos de los residuos de aparatos eléctricos en el momento de su eliminación contribuirá a conservar los recursos naturales y a garantizar el reciclado de estos residuos de forma que se proteja el medio ambiente y la salud Para obtener...

Page 102: ... electronic products for compliance with country specific regulatory requirements as an individual item or as part of an assembly The product label see Figure 38 specifies the regulations with which the product complies NOTE Components without an individual product certification label are qualified as part of the next higher assembly for example enclosure rack or tower Regulatory notices 102 ...

Page 103: ...l NOTE The certification symbols on the label depend upon the certification level For example the FCC Class A certification symbol is not the same as the FCC Class B certification symbol HP StorageWorks 4400 Enterprise Virtual Array user guide 103 ...

Page 104: ...Regulatory notices 104 ...

Page 105: ... and needed room for any mounting hardware such as screws clip nuts etc Figure 39 shows the dimensions required for the mounting space for the EVA product line It does not show required space for additional HP components such as servers Figure 39 Mounting space dimensions EIA310 D standards The rack must meet the Electronic Industries Association EIA Standard 310 D Cabinets Racks and Associated Eq...

Page 106: ...component the distance of interest and W Weight The distance of a component is its CG s distance from the inside base of the cabinet For example if a loaded disk enclosure is to be installed into the cabinet with its bottom at 10U the distance for the enclosure would be 10 1 75 2 7 inches Airflow and Recirculation Component Airflow Requirements Component airflow must be directed from the front of ...

Page 107: ...nd are included in this comparison Table 16 identifies the amount of time each UPS can sustain power under varying loads and with various UPS ERM Extended Runtime Module options NOTE The specified power requirements reflect fully loaded enclosures 14 disks Table 15 HP UPS models and capacities Capacity in watts UPS Model 1340 R1500 2700 R3000 4500 R5500 12000 R12000 Table 16 UPS operating time lim...

Page 108: ... exceeding these limits could cause operational failures of the system components Table 17 Operating Shock Vibration Shock test with half sine pulses of 10 G magnitude and 10 ms duration applied in all three axes both positive and negative directions Sine sweep vibration from 5 Hz to 500 Hz to 5 Hz at 0 1 G peak with 0 020 displacement limitation below 10 Hz Sweep rate of 1 octave minute Test perf...

Page 109: ...virtual disks are created Allocate Completely and Allocate on Demand are the two rules used in creating virtual disks Allocate Completely The space a virtual disk requires on the physical disks is reserved even if the virtual disk is not currently using the space Allocate on Demand The space a virtual disk requires on the physical disks is not reserved until needed ambient temperature The air temp...

Page 110: ... path typically on a parallel printer port A parallel port can provide two way data flow for disk drives scanning devices FAX operations and even parallel modems block Also called a sector The smallest collection of consecutive bytes addressable on a disk drive In integrated storage elements a block contains 512 bytes of data error codes flags and the block address header cabinet An alternate term...

Page 111: ...RU Customer Replaceable Unit A storage system element that a user can replace without using special tools or techniques or special training customer replaceable unit See CRU default disk group The first disk group created at the time the system in initialized The default disk group can contain the entire set of physical disks in the array or just a few of the disks See also disk group device chann...

Page 112: ...ately in case the failure was a glitch or temporary condition drive blank See disk drive blank dual loop A configuration where each drive is connected to a pair of controllers through two loops These two Fibre Channel loops constitute a loop pair dual power supply configuration See redundant power configuration dynamic capacity expansion A storage system feature that provides the ability to increa...

Page 113: ...ant change in the state of the Enterprise storage system hardware or software component reported by the controller to HP Command View EVA See also controller event Event Information Packet See EIP Event Number See Evt No Evt No Event Number A sequential number assigned to each Software Code Identification SWCID event It is a decimal number in the range 0 255 exabyte A unit of storage capacity that...

Page 114: ...y high bandwidth Fibre Channel adapter See FCA Fibre Channel Loop An enclosure that provides twelve port central interconnect for Fibre Channel Arbitrated Loops following the ANSI Fibre Channel drive enclosure standard field replaceable unit See FRU flush The act of writing dirty data from cache to a storage media FMC Fault Management Code The HP Command View EVA display of the Enterprise Storage ...

Page 115: ... also GB Giga G The notation to represent 109 or 1 billion 1 000 000 000 gigabaud An encoded bit transmission rate of one billion 109 bits per second gigabit See Gb gigabit per second See Gbps graphical user interface See GUI gray color The convention of applying an alloy or gray color to a CRU tab lever or handle to identify the unit as warm swappable GUI Graphical User Interface Software that di...

Page 116: ...structures on the disk array Initialization also sets up the first disk group called the default disk group input output module See I O module intake temperature See ambient temperature interface A set of protocols used components such as cables connectors and signal levels JBOD Just a Bunch of Disks A number of disks connected to one or more controllers K Kilo A scientific notation denoting a mul...

Page 117: ...ress a user assigns to a virtual disk for a particular host will be the LUN at which that host will see the virtual disk management agent The HP Command View EVA software that controls and monitors the Enterprise storage system The software can exist on more than one management server in a fabric Each installation is a management agent management agent event Significant occurrence to or within the...

Page 118: ...ough the use of UPS batteries or implementation technology such as flash memory NVRAM is commonly used to store important configuration parameters occupancy alarm level A percentage of the total disk group capacity in blocks When the number of blocks in the disk group that contain user data reaches this level an event code is generated The alarm level is specified by the user online nearonline An ...

Page 119: ...system elements from either an AC or DC source preferred path A preference for which controller of the controller pair manages the virtual disk This preference is set by the user when creating the virtual disk A host can change the preferred path of a virtual disk at any time The primary purpose of preferring a path is load balancing protocol The conventions or rules for the format and timing of m...

Page 120: ...ure For a rack two AC power sources and two power conditioning units distribute primary and redundant AC power to enclosure power supplies For a controller or drive enclosure two power supplies ensure that the DC power is available even when there is a failure of one supply one AC source or one power conditioning unit Implementing the redundant power configur ation provides protection against the ...

Page 121: ...ge system The controllers storage devices enclosures cables and power supplies and their software Storage System Name See SSN Switch An electronic component that switches network traffic from one connection to another TB Terabyte A term defining either A data transfer rate A measure of either storage or memory capacity of 1 099 5111 627 776 240 bytes See also TBps TBps Terabytes per second A data ...

Page 122: ...nd virtual disk snapshot virtual disk family A virtual disk and its snapshot if a snapshot exists constitute a family The original virtual disk is called the active disk When you first create a virtual disk family the only member is the active disk See also active virtual disk virtual disk copy and virtual disk snapshot virtual disk snapshot See snapshot Vraid0 A virtualization technique that prov...

Page 123: ...disk Write back caching improves response time since the write operation completes as soon as the data reaches the cache As soon as possible after caching the data the controller then writes the data to the disk drives write caching A process when the host sends a write request to the controller and the controller places the data in the controller cache module As soon as possible the controller tr...

Page 124: ...Glossary 124 ...

Page 125: ...onnectors 27 defined 15 conventions document 12 text symbols 12 country specific certifications 102 customer self repair 13 parts list 50 D disk drives defined 20 disk drives reporting status 20 disk enclosures defined 15 document conventions 12 prerequisites 11 documentation providing feedback 14 DR group empty 86 DR group logging 87 DR group merging 87 drive enclosures front view 16 dust covers ...

Page 126: ...logical disk presented 85 logical disk sharing 88 M maximum number of objects exceeded 87 maximum size exceeded 87 media inaccessible 81 N no image 81 no FC port 81 no logical disk for Vdisk 85 no more events 85 no permission 81 non standard rack specifications 105 not a loop port 81 not participating controller 81 O object does not exist 84 objects in use 82 operation rejected 85 other controller...

Page 127: ...m rack configurations 28 T technical support HP 13 technical support service locator website 14 text symbols 12 time not set 85 timeout 84 transport error 84 U universal disk drives 20 unknown id 84 unknown parameter handle 84 unrecoverable media error 84 UPS selecting 107 V Vdisk DR group member 86 Vdisk DR log unit 86 Vdisk not presented 86 version not supported 85 volume is missing 85 W warning...

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