HP StorageWorks 50, User Manual

Page 1: ...HP StorageWorks Modular Smart Array 50 Storage Enclosure User Guide May 2005 Second Edition Part Number 379396 002 ...

Page 2: ... shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation Linux is a U S registered trademark of Linus Torvalds May 2005 Second Edition Part Number 379396 002 Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP...

Page 3: ...low requirements 16 Temperature requirements 17 Power requirements 18 Electrical grounding requirements 19 Rack warnings 19 Shipping contents 20 Installing the storage enclosure into the rack 20 Installing hardware options 21 Installing servers 21 Choosing a configuration 22 Single enclosure configuration 22 Cascading 1 1 configuration 23 Cabling the storage enclosure 23 Supported cables 23 SAS ca...

Page 4: ...h assistant 35 Care Pack 35 Removal and replacement procedures 37 Safety considerations 37 Hard drive blank 37 Hot plug SAS or SATA hard drive 38 Hot plug power supply 40 Hot plug fan 40 Regulatory compliance notices 43 Regulatory compliance identification numbers 43 Federal Communications Commission notice 44 FCC rating label 44 Class A equipment 44 Class B equipment 45 Declaration of conformity ...

Page 5: ...discharge 51 Grounding methods to prevent electrostatic discharge 52 Specifications 53 Environmental specifications 53 Storage enclosure specifications 53 Technical support 55 Before you contact HP 55 HP contact information 55 Acronyms and abbreviations 57 Index 61 ...

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Page 7: ...s 8 Rear panel LEDs and buttons 9 SAS and SATA drive numbers 10 SAS and SATA hard drive LEDs 11 SAS and SATA hard drive LED combinations 11 Front panel LEDs and buttons Item Description Status 1 UID button LED Blue Identified Blue flashing Active remote management Off No active remote management ...

Page 8: ...No fault condition Amber Fault condition 3 Heartbeat LED Green System activity Off No system activity 4 Power On Standby button LED Green On Amber Standby auxiliary power present Off Off Rear panel components Item Description 1 SAS In connector 2 SAS Out connector 3 Power supply 1 4 Power supply 2 5 System fan ...

Page 9: ...mber Fault condition Off Power supply unseated from connector or failed 3 Power supply 2 LED Green Power available Amber Fault condition Off Power supply unseated from connector or failed 4 System fan LED Green Normal operation Amber Fault condition Off Fan unseated from connector or failed 5 UID button LED Blue Identified Blue flashing Active remote management Off No active remote management ...

Page 10: ...Modular Smart Array 50 Storage Enclosure User Guide Item Description Status 6 Fault LED Off No fault condition Amber Fault condition 7 Heartbeat LED Green System activity Off No system activity SAS and SATA drive numbers ...

Page 11: ...amber blue Interpretation On off or flashing Alternating amber and blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operating normally and it has been selected by a management application On Amber flashing regularly 1 Hz A predictive failure alert has been rec...

Page 12: ...e Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Flashing irregularly Amber flashing regularly 1 Hz The drive is active but a predictive failure alert has been received for this drive Replace the drive as soon as possible Flashing irregularly Off The drive is active...

Page 13: ...torage enclosure Install hard drives in the storage enclosure so the connected host controller can identify and configure them at power up To power up the storage enclosure 1 Complete server hardware installation and cabling Refer to the server documentation 2 Connect the SAS cables and power cords to the storage enclosure 3 Press the Power On Standby button Wait and observe the system power LED a...

Page 14: ...his precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up IMPORTANT If installing a hot plug device it is not necessary to power down the storage enclosure 1 Power down any attached servers Refer to the server documentation 2 Press the Power On Standby button on the storage enclosure Wait for the system power LED to go from green to amber 3...

Page 15: ... and H9 series racks A summary of the content of each resource follows Custom Builder is a web based service for configuring one or many racks Rack configurations can be created using A simple guided interface Build it yourself mode For more information refer to the HP website http www hp com products configurator The Installing Rack Products video provides a visual overview of operations required...

Page 16: ...e and airflow requirements when deciding where to install a rack Leave a minimum clearance of 63 5 cm 25 in in front of the rack Leave a minimum clearance of 76 2 cm 30 in behind the rack Leave a minimum clearance of 121 9 cm 48 in from the back of the rack to the back of another rack or row of racks HP storage enclosures draw in cool air through the front door and expel warm air through the rear ...

Page 17: ... If the 42U rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued saf...

Page 18: ...ower to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility CAUTION Protect the storage enclosure from power fluctuations and temporary interruptions with a regulating UPS This device protects the hardware from damage caused by power surges and voltage spikes and keeps the storage enclosure in operation during a power failure Whe...

Page 19: ...round leakage currents associated with multiple storage enclosure connected to the same power source HP recommends the use of a power distribution unit PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Usi...

Page 20: ...ping contents When unpacking the MSA50 storage enclosure locate the following items MSA50 storage enclosure Rack mounting hardware kit Power cords 2 SAS cable Documentation kit Installing the storage enclosure into the rack To install the storage enclosure into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are installing the storag...

Page 21: ...r supply 2 Installing hardware options Install any hardware options before initializing the storage enclosure For options installation information refer to the option documentation For storage enclosure specific information refer to Hardware Options Installation on page 27 Installing servers Install the servers in the rack directly above the storage enclosure Refer to the server documentation ...

Page 22: ...nclosures at the bottom of the rack To optimize cabling access avoid interleaving the storage enclosure and server products Choosing a configuration Cable procedures vary depending on the configuration Choose one of the following configurations Single enclosure configuration Item Description 1 MSA50 storage enclosure 2 SAS cable 3 Server ...

Page 23: ... 5 Server Cabling the storage enclosure After installing the storage enclosure in a rack connect the SAS cables and power cords to the rear panel Supported cables A 2 m 6 56 ft SAS cable ships standard with the storage enclosure To acquire different lengths contact the nearest authorized HP reseller HP contact information on page 55 ...

Page 24: ...arked on the product In addition the diameter of the wire must be a minimum of 1 00 mm 2 or 18 AWG your maximum length may be up to 3 66 m 12 ft WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible ...

Page 25: ...ww hp com msa50 After installing hardware and powering up the storage enclosure for the first time be sure to verify that the host controllers and drives have the latest firmware For firmware and software updates refer to the HP website http h18004 www1 hp com support files storage us index html ...

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Page 27: ...bserve the following general guidelines The system automatically sets all drive numbers If only one hard drive is used install it in the bay with the lowest drive number SAS and SATA drive numbers on page 10 Hard drives must be SFF types Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array NOTE ACU does not sup...

Page 28: ...28 HP StorageWorks Modular Smart Array 50 Storage Enclosure User Guide 2 Remove the hard drive blank 3 Prepare the hard drive ...

Page 29: ...ard drive IMPORTANT When the drive is inserted the drive LEDs flash for 2 seconds to indicate that the drive is seated properly and receiving power 5 Determine the status of the hard drive from the SAS and SATA hard drive LED combinations on page 11 ...

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Page 31: ...es in the same logical volume ACU is a browser based utility with the following features Runs as a local application or remote service Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration Suggests the optimum configuration for an unconfigured system Provides different operating modes enabling faster configuration or greater ...

Page 32: ... you can use the ORCA utility to create the first logical drive assign RAID levels and establish online spare configurations The utility also provides support for the following functions Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller If you do not use the utility ORCA w...

Page 33: ...de the information to enable fault performance and configuration management The agents allow easy manageability of the server through HP SIM software and third party SNMP management platforms Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP The Systems Management homepage provides status and direct access to in depth subsystem infor...

Page 34: ...ack Array Diagnostic Utility ADU is tool that collects information about array controllers and generates a list of detected problems ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Remote support and analysis tools List of tools Open Services Event Manager 34 Open Services Event Manager OSEM is a standalone tool that performs real time reactive and proa...

Page 35: ... the HP website http h18023 www1 hp com solutions pcsolutions pcn html Natural language search assistant The natural language search assistant http askq compaq com is a search engine that finds information on HP products including ProLiant servers The search engine responds to queries entered in question form Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standa...

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Page 37: ...8 Hot plug power supply 40 Hot plug fan 40 Safety considerations Before performing service procedures review all the safety information Hard drive blank CAUTION To prevent improper cooling and thermal damage do not operate the storage enclosure unless all bays are populated with either a component or a blank To remove the component ...

Page 38: ...e precautions when removing failed drives Do not remove a degraded drive if any other drive in the array is offline the Online LED is off In this situation no other drive in the array can be removed without data loss Exceptions When RAID 1 0 is used drives are mirrored in pairs Several drives can be in a failed condition simultaneously and they can all be replaced simultaneously without data loss ...

Page 39: ...blank 1 Determine the status of the hard drive from the hot plug hard drive LEDs 2 Back up all data on the hard drive 3 Remove the hard drive To replace the component 1 Slide the drive into the cage until it clicks locking the drive into place 2 Close the lever IMPORTANT When the drive is inserted the drive LEDs flash for 2 seconds to indicate that the drive is seated properly and receiving power ...

Page 40: ...CAUTION To prevent improper cooling and thermal damage do not operate the storage enclosure unless all bays are populated with either a component or a blank To remove the component 1 Disconnect the power cord from the power supply 2 Remove the power supply To replace the component reverse the removal procedure Hot plug fan CAUTION To prevent improper cooling and thermal damage do not operate the s...

Page 41: ...Removal and replacement procedures 41 To remove the component To replace the component reverse the removal procedure ...

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Page 43: ...eplacement notice 49 Taiwan battery recycling notice 50 Power cord statement for Japan 50 Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and informat...

Page 44: ... indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statem...

Page 45: ...re of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States o...

Page 46: ...res the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment European Union regulatory notice This product complies with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC Compliance with these directives implies conformity to appl...

Page 47: ...ass A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique...

Page 48: ...48 HP StorageWorks Modular Smart Array 50 Storage Enclosure User Guide Japanese notice BSMI notice ...

Page 49: ...ass B equipment Battery replacement notice WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury ...

Page 50: ...ycling or proper disposal please use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Was...

Page 51: ...er conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removin...

Page 52: ...megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have an...

Page 53: ...re 28 C 82 4 F Relative humidity noncondensing Operating 10 to 90 Non operating 5 to 95 All temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 7...

Page 54: ...54 HP StorageWorks Modular Smart Array 50 Storage Enclosure User Guide Specification Value Width 42 62 cm 16 78 in Weight maximum 16 78 kg 37 lb Weight no drives installed 12 7 kg 27 5 lb ...

Page 55: ...cable Product serial number Product model name and number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller In the United States call 1 800 345 1518 In Canada call 1 800 263 5868 In other locations refer to the HP website http www hp com For HP techn...

Page 56: ... quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com Outside North America call the nearest HP Technical Support Phone Center For telephone numbers for worldwide Technical Support Centers refer to the HP website http www hp com ...

Page 57: ...ADG Advanced Data Guarding also known as RAID 6 ADU Array Diagnostics Utility CSA Canadian Standards Association HBA host bus adapter IEC International Electrotechnical Commission IEEE Institute of Electrical and Electronics Engineers IML Integrated Management Log ...

Page 58: ...Array 50 NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager PSP ProLiant Support Pack RAID redundant array of inexpensive or independent disks RBSU ROM Based Setup Utility ...

Page 59: ...abbreviations 59 SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SFF small form factor SIM Systems Insight Manager TMRA recommended ambient operating temperature UID unit identification ...

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Page 61: ... 10 drive LEDs 11 drives moving 27 E electrical grounding requirements 19 electrostatic discharge 51 enclosure LEDs 7 9 environmental requirements 16 environmental specifications 53 F fans 8 fault LED 7 9 Federal Communications Commission FCC notice 44 46 front panel buttons 7 front panel components 10 front panel LEDs 7 G grounding methods 52 grounding requirements 19 H hard drive blanks 37 hard ...

Page 62: ... requirements 18 power supplies 8 powering down 14 powering up 13 R rack installation 15 19 rack mounting hardware 20 Rack Products Documentation CD 15 rack resources 15 rack warnings 19 RAID configuration 31 rails installing 20 rear components 8 rear panel buttons 9 rear panel connectors 8 rear panel LEDs 9 regulatory compliance notices 43 remote support and analysis tools 34 removal and replacem...

Page 63: ...ry recycling notice 50 technical support 55 telephone numbers 55 temperature ranges environmental 53 temperature requirements 17 troubleshooting 11 U updating the firmware 25 utilities 31 32 33 34 W warnings 19 website HP 55 ...