Is the enclosure rear fault LED amber?
Actions
Possible Reasons
Answers
No action required
Functioning properly.
No
•
Be sure that the rear power and
UID module is undamaged and
is fully seated.
•
Contact an authorized service
provider for assistance.
Rear power and UID module might
not be inserted properly, might
have a damaged connector, or
might have failed.
Yes
Is the power on/standby button LED amber?
Possible Solutions
Possible Reasons
Answer
No action required.
System functioning properly.
No
•
Firmly press the power
on/standby button and hold for
approximately three seconds.
•
Be sure that all components are
fully seated.
•
Update controller firmware (see
“
•
Contact an authorized service
provider for assistance.
•
The power on/standby button
has not been pressed firmly or
held long enough.
•
The system might have experi-
enced a short. Controller firm-
ware might be corrupted.
•
The system midplane and/or
power button/LED assembly
might need to be replaced.
Yes
Is the power supply LED amber?
Actions
Possible Reasons
Answers
•
Remove and inspect the AC
power cords from both power
supplies and reconnect them.
•
No action required.
•
Power cords not connected or
AC power is unavailable.
•
Power supply functioning prop-
erly.
No
•
Be sure that the power supply
is undamaged and is fully
seated.
•
Be sure that all pins on connect-
ors and components are
straight.
•
Contact an authorized service
provider for assistance.
•
Power supply might not be inser-
ted properly, might have a
damaged connector, or might
have failed.
Yes
Troubleshooting
56
Summary of Contents for StorageWorks D2700
Page 10: ...Hardware 10 ...
Page 22: ...Technical specifications 22 ...
Page 32: ...Installation 32 ...
Page 68: ...Support and other resources 68 ...
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