Troubleshooting
132
SSL1016 Tape Autoloader Reference Guide
2A
Invalid element status
■
Check host device driver.
■
Make sure the software application is supported,
has the autoloader correctly configured, and has
the latest patches installed.
■
Power cycle autoloader. Repeat checks after power
cycle.
2B-2F
Firmware tables and
stacks invalid
■
Power cycle the autoloader and run the Health test.
■
Update firmware.
■
Change position of the firmware jumper to enable
secondary firmware image:
1. Remove the DCA. (See Appendix D for
instructions.)
2. Change the jumpers on the front of the DCA
from vertical to horizontal or horizontal to
vertical.
3. Install the DCA.
4. Power on the autoloader and, if necessary,
attempt a firmware upgrade.
30
Post Failure
■
Verify that the DCA and magazines are properly
seated.
■
Power cycle the autoloader.
31 - 38
System Monitoring
type events
■
Power cycle the autoloader and run the Health test.
■
Check HP website for firmware updates.
39
Offline
No action required.
3A
Door locked
No action required.
3B
Open front
■
Install magazine or magazine blank.
■
Try a different magazine or magazine blank.
Table 14: Error Messages
Error Message
Description
Suggested Repair
Summary of Contents for StorageWorks SSL1016
Page 8: ...Contents 8 SSL1016 Tape Autoloader Reference Guide ...
Page 14: ...About this Guide 14 SSL1016 Tape Autoloader Reference Guide ...
Page 22: ...Overview 22 SSL1016 Tape Autoloader Reference Guide ...
Page 60: ...Installation and Configuration 60 SSL1016 Tape Autoloader Reference Guide ...
Page 118: ...Autoloader Operation 118 SSL1016 Tape Autoloader Reference Guide ...
Page 126: ...Tape Drive Cleaning 126 SSL1016 Tape Autoloader Reference Guide ...
Page 143: ...Regulatory Compliance Notices 143 SSL1016 Tape Autoloader Reference Guide Japanese Notice ...
Page 144: ...Regulatory Compliance Notices 144 SSL1016 Tape Autoloader Reference Guide ...
Page 156: ...Upgrading or Replacing the DCA 156 SSL1016 Tape Autoloader Reference Guide ...
Page 160: ...Index 160 SSL1016 Tape Autoloader Reference Guide ...