Troubleshooting
133
SSL1016 Tape Autoloader Reference Guide
3C
Over temp
■
Verify that room temperature is within
specifications.
■
Check that there is adequate clearance for airflow.
■
Clear debris from any openings of the autoloader,
both in the front and the back.
■
Verify that both fans are working. If fans are bad,
contact HP customer support.
■
Power off the autoloader and allow it to cool.
3D
Drive error
Try a different piece of media. If that also fails, contact
HP customer support.
3E
Load error
■
Verify you are using the correct type of media.
■
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
■
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
3F
Unload error
■
Verify cartridge does not have labels or other
matter placed anywhere on the cartridge except
where labels are expected to be placed.
■
Try to load a different piece of media. If multiple
pieces of media fail, contact HP customer support.
60 - 69
Internal
communication
events
Power cycle the autoloader.
A0 - A4
Picker servo errors
■
Run Picker test.
■
Run Health test.
■
If problem continues, power cycle the autoloader
and repeat the tests.
Table 14: Error Messages
Error Message
Description
Suggested Repair
Summary of Contents for StorageWorks SSL1016
Page 8: ...Contents 8 SSL1016 Tape Autoloader Reference Guide ...
Page 14: ...About this Guide 14 SSL1016 Tape Autoloader Reference Guide ...
Page 22: ...Overview 22 SSL1016 Tape Autoloader Reference Guide ...
Page 60: ...Installation and Configuration 60 SSL1016 Tape Autoloader Reference Guide ...
Page 118: ...Autoloader Operation 118 SSL1016 Tape Autoloader Reference Guide ...
Page 126: ...Tape Drive Cleaning 126 SSL1016 Tape Autoloader Reference Guide ...
Page 143: ...Regulatory Compliance Notices 143 SSL1016 Tape Autoloader Reference Guide Japanese Notice ...
Page 144: ...Regulatory Compliance Notices 144 SSL1016 Tape Autoloader Reference Guide ...
Page 156: ...Upgrading or Replacing the DCA 156 SSL1016 Tape Autoloader Reference Guide ...
Page 160: ...Index 160 SSL1016 Tape Autoloader Reference Guide ...