A-6
Appendix A
Supplies and Customer Support
Hewlett-Packard Customer Support
Hewlett-Packard Customer Support
If your jukebox fails and the suggestions in this user’s guide and accompanying
documentation do not solve your problem:
•
If you have a service contract with HP, contact your local HP Response Center.
Response Centers are found at
www.hp.com
under the “HP Services and
Support” tab.
•
If you do not have a service contract with HP, contact your nearest HP dealer or
sales office. Dealers and sales offices are found at
www.hp.com
under the “HP
Services and Support” tab.
NOTE
Before calling, please record the following information and have it ready when you
contact your service representative.
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your
jukebox application software and the version of this driver
Summary of Contents for SureStore 220mx
Page 10: ...x Figures ...
Page 12: ...xii Tables ...
Page 13: ...Chapter 1 Setting up the Disk Drive Setting Up the Jukebox 1 Setting Up the Jukebox ...
Page 35: ...Using Optical Disks 2 Using Optical Disks ...
Page 41: ...Operating the Jukebox 3 Operating the Jukebox ...
Page 81: ...Supplies and Customer Support A Supplies and Customer Support ...
Page 89: ...Operation on a SCSI Bus B Operating This Jukebox on a SCSI Bus ...
Page 107: ...Safety and Regulatory Information C Safety and Regulatory Information ...
Page 112: ...C 6 Safety and Regulatory Information Declaration of Conformity Declaration of Conformity ...