198 Support Services
Appendix
Table 43
SupportPacks
SupportPack Number
Description
2/20 series
H5520A/E
3 year, same day, onsite
H4434A/E
3 year, 24x7, onsite
U2063PA/PD (post-warranty)
1 year, next day, onsite
H2734PA/PE (post-warranty)
1 year, same day, onsite
4/40 series
H5533A/E
3 year, same day, onsite
H4435A/E
3 year, 24x7, onsite
U2064PA/PE (post-warranty)
1 year, next day, onsite
H2735PA/PE (post-warranty)
1 year, same day, onsite
6/60 series
H5534A/E
3 year, same day, onsite
H4436A/E
3 year, 24x7, onsite
U2065PA/PE (post-warranty)
1 year, next day, onsite
H2736PA/PE (post-warranty)
1 year, same day, onsite
80 and 100 series
U2061A/E
3 year, same day, onsite
U2062A/E
3 year, 24x7, onsite
U2066PA/PE (post-warranty)
1 year, next day, onsite
U2067PA/PE (post-warranty)
1 year, same day, onsite
Summary of Contents for Surestore E Tape Library Model 2/20
Page 1: ...hp surestore tape library 2 20 4 40 6 60 8 80 and 10 100 series user s guide ...
Page 2: ......
Page 6: ...4 Updates hp surestore tape library ...
Page 12: ...10 ...
Page 116: ...114 Retrieving Library Information Chapter 3 ...
Page 182: ...180 Upgrading Firmware Chapter 5 ...
Page 222: ...220 Library Error Codes Appendix ...
Page 236: ...234 ...
Page 237: ......