4-46
Library Operation
Troubleshooting
Resolving Other Problems
This section provides information on solutions to problems that may occur in
the operation of the library. Table 3-5 lists steps to take before consulting a
service representative.
NOTE
If a service call is needed, write down the library serial number before
calling. The serial number is located on a label at the bottom of the library
behind the left side access panel when facing the front of the library. (The
access panel must be removed to see the label.)
For problems that may be related to the host, refer to the host system
documentation or library application software instructions.
Tests
(continued)
EMPTY PICKER
Unloads the picker. The cartridge is returned to its home
location if it is known, otherwise to the first available empty
slot.
VERTICAL
ENCODER
Moves the picker up and down its full course of travel.
Utility
REZERO
Initialize robotics controller.
POSITION TO
ELEMENT
Position picker in front of a selected slot.
MOVE MEDIUM
Move medium from a selected source slot to a selected
destination slot.
EXCHANGE MEDIUM
Exchange medium between two selected slots.
INITIALIZE
ELEMENT STATUS
Inventories the library to determine the location of tape
cartridges.
DRIVE STATUS
For use with on-line drive repair. Gets and sets the status of
drives in the library.
Options
DISPLAY FORMAT
Allows data to display as either raw hex, decoded formatted
text, or both.
Table 4-13
Robotics Controller Expert Tool Commands (Continued)
Category
Command
Effect
Summary of Contents for Surestore Tape Library Model 2/28
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