background image

8

Maintaining your tablet

It is important to perform regular maintenance to keep your tablet in optimal condition by using tools

like Disk Cleanup. This chapter also includes ways to update programs and drivers, steps to clean the

tablet, and tips for traveling with (or shipping) the tablet.

Improving performance

You can improve the performance of your tablet by performing regular maintenance tasks with tools

such as Disk Defragmenter and Disk Cleanup.

Using Disk Cleanup

Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk

space and help the tablet run more efficiently.
To run Disk Cleanup:

1.

From the Start screen, select disk, and then select Manage your apps to free up disk space.

2.

Follow the on-screen instructions.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis. Updates can resolve

issues and bring new features and options to your tablet. For example, older graphics components

might not work well with the most recent gaming software. Without the latest driver, you would not be

getting the most out of your equipment.
Go to 

http://www.hp.com/support

 to download the latest versions of HP programs and drivers. In

addition, register to receive automatic update notifications when they become available.
If you would like to update your program and drivers, follow these instructions:

1.

From the Start screen, type 

support

, and then select the HP Support Assistant app.

2.

Click Updates and tune-ups, and then click Check for HP updates now.

3.

Follow the on-screen instructions.

Cleaning your tablet

Use the following products to safely clean your tablet:

Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example,

disposable wipes, which come in a variety of brands).

Alcohol-free glass-cleaning fluid

Water with mild soap solution

Dry microfiber cleaning cloth or a chamois (static-free cloth without oil)

Static-free cloth wipes

36 Chapter 8   Maintaining your tablet

Summary of Contents for Tablet

Page 1: ...User Guide ...

Page 2: ...tures that are common to most models Some features may not be available on your tablet Not all features are available in all editions of Windows This tablet may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows functionality Go to http www microsoft com for details To access the latest user guide go to http www hp com support and select...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...red with an Intel Bay Trail T processor and a Windows operating system Do not change the processor configuration setting in msconfig exe from 4 or 2 processors to 1 processor If you do so your tablet will not restart You will have to perform a factory reset to restore the original settings v ...

Page 6: ...vi Processor configuration setting select models only ...

Page 7: ...iew 10 Adjusting your tablet s autorotate lock 10 Adjusting your tablet s screen brightness 10 3 Using the keyboard base 11 Keyboard base components 11 Keys 11 Lights 12 Connecting the tablet to the keyboard base 13 Folding the keyboard base into a stand 13 4 Connecting to a network 14 Connecting to a wireless network 14 Using the wireless controls 14 Using operating system controls 14 Sharing dat...

Page 8: ... 6 Navigating the screen 24 Using the TouchPad and touch screen gestures 24 Tap 24 Two finger scroll 24 Two finger pinch zoom 25 Two finger click 25 Right edge swipe 25 Left edge swipe 26 Top edge swipe and bottom edge swipe 26 One finger slide touch screen only 26 Using the keyboard base and mouse 27 Using the keys 27 Using the action keys 27 Using Windows shortcut keys 28 Using the digitizer pen...

Page 9: ...ng off the tablet 34 8 Maintaining your tablet 36 Improving performance 36 Using Disk Cleanup 36 Updating programs and drivers 36 Cleaning your tablet 36 Cleaning procedures 37 Cleaning the display All in Ones or Notebooks 37 Cleaning the sides or cover 37 Cleaning the TouchPad keyboard or mouse 37 Traveling with or shipping your tablet 38 9 Securing your tablet and information 39 Using passwords ...

Page 10: ...tics UEFI to a USB device 45 11 Backing up restoring and recovering 46 Creating recovery media and backups 46 Creating HP Recovery media 46 Restore and recovery 47 Recovering using HP Recovery Manager 47 What you need to know 48 Using the HP Recovery partition select models only 48 Using HP Recovery media to recover 48 Changing the tablet boot order 49 12 Specifications 50 Input power 50 Operating...

Page 11: ...ries only To view and download an app 1 From the Start screen select the Store app 2 Select HP picks to view all the available apps 3 Select the app you want to download and then follow the on screen instructions When the download is complete the app appears on the All apps screen Best practices After you set up and register the tablet we recommend the following steps to get the most out of your s...

Page 12: ... select the HP Support Assistant app or From the Windows desktop click the question mark icon in the notification area at the far right of the taskbar 2 Select My computer and then select User guides or Go to http www hp com ergo Proper workstation setup Guidelines for posture and work habits that increase your comfort and decrease your risk of injury Electrical and mechanical safety information R...

Page 13: ...ovided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed copy o...

Page 14: ...ecurity select System and then click Device Manager in the left column A list displays all the devices installed on your tablet For information about system hardware components and the system BIOS version number press fn esc select models only Locating software To find out what software is installed on your tablet From the Start screen click the down arrow in the lower left corner of the screen or...

Page 15: ...d reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card until it is firmly seated To remove a card Press in on the card until it pops out 5 Windows key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing...

Page 16: ...rsonal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a device is connected to the jack the tablet speakers are disabled NOTE Be sure that the device cable has a 4 conduc...

Page 17: ... video conference and chat online using streaming video To use the webcam from the Start screen type camera and then select Camera from the list of applications 3 Webcam light On The webcam is in use 4 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment Display 7 ...

Page 18: ...d the power button down for at least 10 seconds to turn off the tablet To learn more about your power settings see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of applications Bottom edge Component Description 1 Docking port Connects the tablet to the keyboard base 2 Product and regulatory information Provides pro...

Page 19: ...dels only prior to Windows 8 Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system HP platforms preinstalled with Windows 8 or Windows 8 1 do not have the physical label but have a Digital Product Key electronically installed NOTE This Digital Product Key is automatically recognized and activated by Microsoft Operating Systems on a reinstall o...

Page 20: ...the right edge of the TouchPad or touch screen to display the charms and then tap Settings 2 Tap the Screen icon at the bottom right Tap the Autorotate Lock icon to lock your current tablet screen in place and to prevent rotation The icon displays a lock symbol when autorotate lock is active To turn off the autorotate lock tap the Autorotate Lock icon again Adjusting your tablet s screen brightnes...

Page 21: ...em information when pressed in combination with the fn key 2 Action keys Execute frequently used system functions NOTE On select models the f5 action key turns the keyboard base backlight feature off or on 3 Docking connector Connects the tablet to the keyboard base 4 Windows key Returns you to the Start screen from an open app or the Windows desktop Keyboard base components 11 ...

Page 22: ...r or activate items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Navigating the screen on page 24 Lights Component Description 1 Mute light Amber Tablet sound is off Off Tablet sound is on 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 12 Chapter 3 Using the keyboard base ...

Page 23: ...connect the tablet to the keyboard base insert the tablet docking port into the keyboard base docking connector NOTE To remove the tablet from the keyboard base pull the tablet away from the keyboard base Folding the keyboard base into a stand You can fold the keyboard base into a stand with an angle of either 120 degrees or 135 degrees Connecting the tablet to the keyboard base 13 ...

Page 24: ...es must be relatively close together typically within 10 meters approximately 33 feet of each other For more information about wireless technology the Internet and networking see the information and website links provided in Help and Support From the Start screen type help and then select Help and Support Using the wireless controls You can control the wireless devices in your tablet using the ope...

Page 25: ...ork Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the modem install a network cable to connect your wireless router to the modem and test the Internet service NOTE Your ISP will give you a user ID and a p...

Page 26: ...llowing precautions to protect your WLAN Use a firewall A firewall checks information and requests that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network For m...

Page 27: ... functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devi...

Page 28: ... headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type support and then select the HP Support Assistant app NOTE When a de...

Page 29: ...s see your power options From the Start screen type power select Power and sleep settings and then select Power and sleep from the list of applications 7 Volume up down button Increases or decreases speaker volume 8 Windows button Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 9 Memory card reader R...

Page 30: ... them to a USB port or to the audio out headphone jack on your tablet or on a docking station To connect wireless speakers to your tablet follow the device manufacturer s instructions To connect high definition speakers to the tablet see Setting up HDMI audio on page 22 Before connecting speakers lower the volume setting Connecting headphones and microphones You can connect wired headphones or hea...

Page 31: ...d then select Control Panel 2 Select Hardware and Sound and then select Sound Using video Your tablet is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your tablet when you are not connected to a network To enhance your viewing enjoyment use one of the video ports on the tablet to connect an external monitor p...

Page 32: ... select Control Panel Select Appearance and Personalization Under Display select Adjust screen resolution Setting up HDMI audio HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the tablet you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification area at the far ...

Page 33: ... your current apps follow the steps below To open Miracast Point to the upper right or lower right corner of the Start screen to display the charms click Devices click Project and then follow the on screen instructions or On select tablet models from the Start screen click the HP Quick Access to Miracast icon and then follow the on screen instructions Using video 23 ...

Page 34: ...onding buttons on an external mouse You can also customize gestures and view demonstrations of how they work From the Start screen type control panel select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse NOTE Most of the gestures shown here can be used on either the TouchPad or touchscreen TouchPad gestures are not supported in all apps Tap Use the tap dou...

Page 35: ...click gesture to open the menu for an object on the screen NOTE The two finger click performs the same function as right clicking with the mouse Place two fingers on the TouchPad zone and press down to open the options menu for the selected object Right edge swipe Use the right edge swipe to reveal the charms which let you search share start apps access devices or change settings Gently swipe your...

Page 36: ...play command options that allow you to customize an open app IMPORTANT When an app is open the top edge swipe varies depending on the app Gently swipe your finger from the top edge or the bottom edge to reveal the app command options One finger slide touch screen only Use the one finger slide to pan or scroll through lists and pages or to move an object To scroll across the screen lightly slide on...

Page 37: ...of the function keys illustrates the assigned function for that key To use an action key function press and hold the key Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your tablet answers to questions and updates to your tablet Help and Support also provides automated troubleshooting tools and access to support f2 Decrease...

Page 38: ...sible Using Windows shortcut keys Windows provides shortcuts so that you can perform actions quickly Press the Windows key alone or in combination with a specific key to perform a designated action Using the digitizer pen select models only You can write with the pen in pen specific programs in all Microsoft Office programs and in many other Windows programs and utilities The information you write...

Page 39: ...mall keyboard icon that is displayed or Tap the keyboard icon on the right side of the notification area 2 To enlarge the size of the on screen keyboard tap the lower right corner and drag it to the desired size 3 Tap each character continuing until you have spelled out the name or word that you are entering into the data field NOTE Hot keys do not display or function on the on screen keyboard NOT...

Page 40: ... very quickly You can also initiate Sleep manually For more information see Manually initiating and exiting Sleep on page 31 Hibernation The Hibernation state is automatically initiated if the battery reaches a critical level In the Hibernation state your work is saved to a hibernation file and the tablet powers down NOTE You can manually initiate Hibernation See Manually initiating and exiting Sl...

Page 41: ...ne click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In the When I press the power button area select Hibernate 5 Click Save changes When the tablet exits Hibernation the power lights turn on and your work returns to the screen NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to...

Page 42: ...k in Help and Support To access battery information from the Start screen type support select the HP Support Assistant app and then select Battery and performance If Battery Check indicates that your battery should be replaced contact support The battery ies in this product cannot be easily replaced by users themselves Removing or replacing the battery could affect your warranty coverage If a batt...

Page 43: ...en external power is available Connect an AC adapter Connect an optional docking or expansion device Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the tablet Resolving a low battery level when the tablet cannot exit Hibernation When the tablet lacks sufficient power to exit Hibernatio...

Page 44: ... test the AC adapter 1 Shut down the tablet 2 Connect the AC adapter to the tablet and then plug it into an AC outlet 3 Turn on the tablet If the power lights turn on the AC adapter is working properly If the power lights remain off check the connection from the AC adapter to the tablet and the connection from the AC adapter to the AC outlet to be sure that the connections are secure If the connec...

Page 45: ...r work and close all open programs 2 From the Start screen point to the upper right or lower right corner of the screen to reveal the charms 3 Click Settings click the Power icon and then click Shut down or Right click the Start button in the lower left corner of the screen select Shut down or sign out and then select Shut down If the tablet is unresponsive and you are unable to use the preceding ...

Page 46: ...lve issues and bring new features and options to your tablet For example older graphics components might not work well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they ...

Page 47: ...n Ones or Notebooks Gently wipe the display using a soft lint free cloth moistened with an alcohol free glass cleaner Be sure that the display is dry before closing the display Cleaning the sides or cover To clean the sides or cover use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe NOTE When cleaning the cover...

Page 48: ...or the in flight announcement that tells you when you are allowed to use your tablet In flight tablet use is at the discretion of the airline If you are shipping the tablet or a drive use suitable protective packaging and label the package FRAGILE If the tablet has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply aboard aircraf...

Page 49: ...ecure your tablet information and to protect online transactions Several types of passwords can be set For example when you set up your tablet for the first time you were asked to create a user password to secure your tablet Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your tablet You may find it helpful to use the same password for a Setup Uti...

Page 50: ...h time you turn on or restart the tablet If you forget your power on password you cannot turn on or restart the tablet NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on ...

Page 51: ...led between your DSL or cable modem and your home network to protect all the tablets on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Windows and third party software installed on your tablet should b...

Page 52: ...en you set up your wireless network always enable security features For more information see Protecting your WLAN on page 16 Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure For more information see Backing up restoring an...

Page 53: ... NOTE Use extreme care when making changes in Setup Utility BIOS Errors can prevent the tablet from operating properly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and trouble...

Page 54: ...f the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when ...

Page 55: ...f diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test press esc Downloading HP PC Hardware Diagnostics UEFI to a USB device NOTE Instructions for downloading HP PC Hardware Diagnostics UEFI are provided in English only There are two options to download HP PC Hardware Diagnostics to a USB device Option 1 HP PC Diagnostics homepage Pr...

Page 56: ...let HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted System recovery reinstalls the original operating system and the software programs installed at the factory and then configures the settings for the programs HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive Only one set of HP Recovery...

Page 57: ... to its original state For more information and steps see Help and Support From the Start screen type help and then select Help and Support If you need to correct a problem with a preinstalled application or driver use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver From the Start screen type recovery select HP Recovery Manager...

Page 58: ...t work you can obtain recovery media for your system from support See the Worldwide Telephone Numbers booklet included with the tablet You can also find contact information from the HP website Go to http www hp com support select your country or region and follow the on screen instructions IMPORTANT HP Recovery Manager does not automatically provide backups of your personal data Before beginning r...

Page 59: ...t does not restart in HP Recovery Manager you can change the tablet boot order which is the order of devices listed in BIOS where the tablet looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the tablet quickly press the Windows button on your tablet and then press f9 for...

Page 60: ...e following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 5 V dc 3A 15W NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The tablet operating voltage and current can be found on the system regulatory label Operating environment Factor Metric U S Temperature Operat...

Page 61: ...e or loss of information observe these precautions If removal or installation instructions direct you to unplug the tablet first be sure that it is properly grounded and then remove the cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Befo...

Page 62: ...ts bottom edge 8 display 7 keyboard base 11 left edge 6 right edge 5 top edge 8 connecting to a WLAN 16 connector power 5 20 corporate WLAN connection 16 critical battery level 33 critical security updates installing 41 D deleted files restoring 47 Disk Cleanup software 36 docking connector identifying 11 docking port identifying 8 E electrostatic discharge 51 esc key identifying 11 external AC po...

Page 63: ...a 48 options 47 starting 48 supported discs 47 system 47 USB flash drive 48 using HP Recovery media 47 recovery media creating 46 creating using HP Recovery Manager 47 regulatory information regulatory label 9 wireless certification labels 9 regulatory information identifying 8 restore Windows File History 47 right edge swipe TouchPad and touch screen gesture 25 S security wireless 16 serial numbe...

Page 64: ...tifying 5 volume up button identifying 5 volume up down button identifying 19 W webcam identifying 7 18 19 using 20 webcam light identifying 7 19 Windows File History 47 restoring files 47 system restore point 46 Windows button identifying 19 Windows key identifying 5 11 Windows passwords 40 Windows shortcut keys 28 Wireless Assistant software 14 wireless button 14 wireless certification label 9 w...

Reviews: