HP TouchSmart tx2-1000 - Notebook PC, Maintenance And Service Manual

Page 1: ...HP TouchSmart tx2 Notebook PC Maintenance and Service Guide ...

Page 2: ...ly warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This guide is a troubleshooting reference used for maintaining and servicing the computer It provides compr...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ... Illustrated parts catalog 14 Service tag 14 Computer major components 15 Plastics Kit 21 Mass storage devices 22 Miscellaneous parts 23 Sequential part number listing 24 4 Removal and replacement procedures 30 Preliminary replacement requirements 30 Tools required 30 Service considerations 30 Plastic parts 30 Cables and connectors 31 Drive handling 31 Grounding guidelines 32 Electrostatic dischar...

Page 6: ...ard 61 Pen holder and pen eject assembly 64 Audio infrared board 65 Fan heat sink assembly 67 Processor 69 5 Setup Utility 71 Starting the Setup Utility 71 Changing the language of the Setup Utility 72 Navigating and selecting in the Setup Utility 72 Displaying system information 72 Restoring default settings in the Setup Utility 73 Using advanced Setup Utility features 73 Closing the Setup Utilit...

Page 7: ...ps PM2 0 11 0 screw 91 Phillips PM2 5 6 0 screw 92 Silver Phillips PM2 0 3 0 screw 93 8 Backup and recovery 94 Recovering system information 94 Creating recovery discs 94 Backing up your information 95 When to back up 95 Backup suggestions 96 Using system restore points 96 When to create restore points 96 Create a system restore point 96 Restore to a previous date and time 97 Performing a recovery...

Page 8: ...10 Power cord set requirements 103 Requirements for all countries or regions 103 Requirements for specific countries or regions 104 11 Recycling 105 Battery 105 Display 105 Index 111 viii ...

Page 9: ...ile Technology Ultra Dual Core ZM 80 processor 2 10 GHz 2 MB L2 cache 800 MHz FSB AMD Turion 64 Mobile Technology Dual Core RM 77 processor 2 30 GHz 1 MB L2 cache 800 MHz FSB AMD Turion 64 Mobile Technology Dual Core RM 75 processor 2 20 GHz 1 MB L2 cache 800 MHz FSB AMD Turion 64 Mobile Technology Dual Core RM 74 processor 2 10 GHz 1 MB L2 cache 800 MHz FSB AMD Turion 64 Mobile Technology Dual Co...

Page 10: ... channel 1024 MB total system memory 1024 MB 1 Hard drives Supports all 9 5 mm 6 35 cm 2 5 inch hard drives Serial ATA 500 GB 7200 rpm 320 GB 7200 and 5400 rpm 160 GB 7200 rpm Optical drives 12 7 mm tray load Parallel ATA DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe DVD RW and CD RW SuperMulti Double Layer Combo Drive Web camera Low light VGA camera fixed no tilt with acti...

Page 11: ...io out stereo headphone with S PDIF Consumer infrared one in computer base one in display assembly eSATA High definition multimedia interface HDMI v1 3 supporting 1080p with high bandwidth digital content protection HDCP key RJ 11 modem RJ 45 Ethernet includes link and activity lights S Video out includes component video support USB 3 VGA Dsub 15 pin supporting 1600 1200 external resolution 75 Hz ...

Page 12: ...localized cable plug support 2 wire plug with ground pin supports 2 pin DC connector Security Security cable slot Fingerprint reader with software support Operating system Preinstalled Windows Vista Business 32 bit Windows Vista Premium 32 and 64 bit Windows Vista Ultimate 64 bit Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive RTC battery ...

Page 13: ...inge Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa In slate mode the display is rotated and folded flat so that you can view content while carrying the computer 2 Drive light Blinking The hard drive or optical drive is being accessed Top components 5 ...

Page 14: ...icate with WLANs NOTE The antennae are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennae free from obstructions 7 Internal microphones 2 Record sound 8 Display release latch Opens the computer 9 Integrated camera select models only Records video and captures still photographs 10 Fingerprint reader select models only Allows a finger...

Page 15: ...mbination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 7 ...

Page 16: ... left button on an external mouse 4 TouchPad light Blue TouchPad is enabled Amber TouchPad is disabled 5 TouchPad vertical scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view and change pointing device preferences select Start Control Panel Hardware and Sound Mouse 8 Chapter 2 External component i...

Page 17: ... Panel System and Maintenance Power Options To learn more about Sleep or Hibernation refer to the Power Management guide 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Consumer infrared lens Receives a signal from the HP Remote Control 5 Audio out headphone S PDIF jack Provides enhanced audio performance including surroun...

Page 18: ...n 1 Power connector Connects an AC adapter 2 ExpressCard slot Supports optional ExpressCard 34 cards 3 Digital Media Slot Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Memory Stick MS Memory Stick Pro MSP xD Picture Card XD xD Picture Card XD Type M 4 Digital Media Slot light On A digital card is being accessed 5 Optical drive Reads optical d...

Page 19: ...ts the pen tether 8 RJ 45 network jack Connects a network cable 9 Expansion port 3 Connects the computer to an optional docking device or an optional expansion product NOTE The computer has only one expansion port The term expansion port 3 describes the type of expansion port 10 External monitor port Connects an external VGA monitor or projector 11 S Video out jack Connects an optional S Video dev...

Page 20: ...al for the internal fan to cycle on and off during routine operation 2 RJ 11 modem jack Connects a modem cable 3 USB ports 2 Connect optional USB devices 4 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 12 Chapter 2 External component identification...

Page 21: ...se latch Releases the optical drive from the drive bay 5 Memory module compartment Contains the memory module slots 6 WLAN module compartment Holds a WLAN module select models only NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If y...

Page 22: ...meric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents drivers and support for the computer 5 Warranty period This number describes the...

Page 23: ...ts Item Description Spare part number 1a Display assembly 12 1 inch WXGA BrightView touch screen display assembly with Web camera fingerprint reader microphones and WLAN antenna cables 504468 001 Computer major components 15 ...

Page 24: ...Finland and Norway 508112 DH1 France 508112 051 Germany 508112 041 Israel 508112 BB1 Italy 508112 061 Japan 508112 291 Latin America 508112 161 The Netherlands 508112 B31 Portugal 508112 131 Russia 508112 251 Saudi Arabia 508112 171 South Korea 508112 AD1 Spain 508112 071 Switzerland 508112 111 Taiwan 508112 AB1 Thailand 508112 281 Turkey 508112 141 The United Kingdom 508112 031 The United States ...

Page 25: ...0 MHz FSB 532119 001 AMD Turion 64 Mobile Technology Ultra Dual Core ZM 84 2 30 GHz 1 MB L2 cache 800 MHz FSB 507975 001 AMD Turion 64 Mobile Technology Ultra Dual Core ZM 82 2 20 GHz 1 MB L2 cache 800 MHz FSB 507973 001 AMD Turion 64 Mobile Technology Ultra Dual Core ZM 80 2 10 GHz 1 MB L2 cache 800 MHz FSB 507972 001 AMD Turion 64 Mobile Technology Dual Core RM 77 2 30 GHz 1 MB L2 cache 800 MHz ...

Page 26: ...ce French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Guadeloupe Guam Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Italy the Ivory Coast Jamaica Jordan Kenya Kiribati Kyrgyzstan Laos Latvia Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi the Maldives Mali Malta the Marshall Islands Martinique Mauritania M...

Page 27: ...eria Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland ...

Page 28: ...ntilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Kor...

Page 29: ...r includes 1 rubber foot and 2 captive screws secured with C clips 3 Display connector cover includes 1 captive screw secured with a C clip 4 WLAN module compartment cover includes 1 captive screw secured with a C clip 5 Memory module compartment cover includes 2 captive screws secured with C clips Plastics Kit 21 ...

Page 30: ...m 622643 001 160 GB 7200 rpm 579045 001 Hard Drive Hardware Kit includes hard drive bracket hard drive connector and hard drive screws 497744 001 2 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 509073 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive 509074 001 Optical drive weight saving blank 518183 001 22 Chapter 3 Illustra...

Page 31: ...1 D01 Australia 490371 011 Brazil 490371 201 or 490371 202 Denmark 490371 081 Europe the Middle East and Africa excluding South Africa 490371 021 India 490371 D61 Israel 490371 BB1 Italy 490371 061 Japan 490371 291 North America 490371 001 The People s Republic of China 490371 AA1 South Africa 490371 AR1 South Korea 490371 AD1 Switzerland 490371 111 Taiwan 490371 AB1 The United Kingdom and Singapo...

Page 32: ... headset with volume control 371693 003 Sequential part number listing Spare part number Description 371693 003 Wired headset with volume control 441131 003 4 cell 37 Wh 2 55 Ah Li ion battery for use only with computer models equipped with the AMD Turion 64 processor 441132 003 6 cell 55 Wh 2 55 Ah Li ion battery 441144 001 Audio infrared board includes audio infrared board cable 449729 001 RTC b...

Page 33: ...1b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459263 002 Broadcom BCM4312 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bolivia Bosnia and Herzegovina Botswan...

Page 34: ...igeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia...

Page 35: ...im 506828 001 Power switch assembly includes power switch board cable and power switch board actuator 507972 001 AMD Turion 64 Mobile Technology Ultra Dual Core ZM 80 2 1 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 507973 001 AMD Turion 64 Mobile Technology Ultra Dual Core ZM 82 2 2 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 5079...

Page 36: ...hermal material 532120 001 AMD Turion 64 Mobile Technology Dual Core RM 75 2 2 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 532121 001 AMD Athlon Dual Core QL 65 2 10 GHz processor 512 KB L2 cache 667 MHz FSB includes replacement thermal material 534133 291 8 cell 73 Wh Li ion battery for use in Japan 572564 001 AMD Turion 64 Mobile Technology Dual Core ZM 87 2 4 G...

Page 37: ...2643 001 320 GB 5400 rpm hard drive includes hard drive bracket hard drive connector and Mylar cover 634256 001 Thermal pad kit 634934 001 500 GB 7200 rpm hard drive includes hard drive bracket hard drive connector and Mylar cover Sequential part number listing 29 ...

Page 38: ...e of the considerations that you should keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure...

Page 39: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 40: ...ep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 41: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 42: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 43: ... then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the real time clock RTC battery see RTC battery on page 42 6 Wait approximately 5 minutes 7 Replace the RTC battery and reassemble the computer 8 Connect AC power to the computer Do not reinsert any batteries at...

Page 44: ... service tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model descript...

Page 45: ...se enclosure rubber feet and pen cover 464821 001 The computer feet are adhesive backed rubber pads There are four computer feet 1 that adhere to the computer base enclosure and two computer feet 2 that adhere to the high capacity battery Component replacement procedures 37 ...

Page 46: ...r is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Remove the battery 1 Turn the computer upside down with the rear panel toward you 2 Slide the battery lock latch 1 to your right and then release it The battery disengages from the computer 3 Slide the battery rel...

Page 47: ...ut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 Remove the pen 1 Position the computer with the left side toward you 2 Press in on the pen 1 to release it from the pen holder 3 Remove the pen 2 from the pen holder Reverse this procedure to install the pen Component replacemen...

Page 48: ... follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the tw...

Page 49: ...6 Remove the hard drive 2 from the hard drive bay 7 If it is necessary to remove the hard drive bracket and connector remove the two Phillips PM3 0 3 0 hard drive bracket screws 1 from each side of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive 9 Remove the connector 3 from the hard drive Reverse this procedure to reassemble and install the hard drive Component re...

Page 50: ...ernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the hard drive cover see Hard drive on page 40 Remove the RTC battery Use a non conductive flat bladed tool to pry the RTC battery out of the socket Reverse this procedure to ins...

Page 51: ...uter is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 Remove the optical drive 1 Position the computer with the right side toward you 2 Slide the optical drive release latch 1 toward you The optical drive is partially ej...

Page 52: ...cord 4 Remove the battery see Battery on page 38 Remove the memory module 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0 5 0 captive screws 1 that secure the memory module compartment cover to the computer 3 Lift the left side of the cover 2 and swing it to the right 4 Remove the memory module compartment cover NOTE The memory module compartment cover is included...

Page 53: ...m the slot at an angle and remove it NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Component replacement procedures 45 ...

Page 54: ...the United Kingdom Uruguay Uzbekistan Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 487330 002 Broadcom BCM4312 802 11b g WLAN modules For use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459263 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bang...

Page 55: ...Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone ...

Page 56: ...d to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 6 Remove the two Phillips PM2 0 3 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 7 Pull the WLAN module 3 away from the slot at an angle and remove it NOTE WLAN modules are designed with a notch 4 to prevent incor...

Page 57: ... The United Kingdom 508112 031 The Netherlands 508112 B31 The United States 508112 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the bat...

Page 58: ...you until it rests on the palm rest 6 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 7 Remove the keyboard Reverse this procedure to install the keyboard 50 Chapter 4 Removal and replacement procedures ...

Page 59: ...n through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the keyboard see Keyboard on page 49 Remove the switch cover 1 Turn the computer upside down with the front toward you 2 Remove the four Phillips PM2 0 7 0 screws that secure the switch cover to the computer 3 Turn the computer ...

Page 60: ...e left and right front corners of the switch cover 1 until it disengages from the computer 7 Rotate the switch cover 2 counterclockwise and remove it from the computer Reverse this procedure to install the switch cover 52 Chapter 4 Removal and replacement procedures ...

Page 61: ...cord 4 Remove the battery see Battery on page 38 5 Remove the memory module compartment cover see Memory module on page 44 6 Remove the WLAN module compartment cover and disconnect the wireless antenna cables from the WLAN module see WLAN module on page 46 7 Remove the keyboard see Keyboard on page 49 8 Remove the switch cover see Switch cover on page 51 Remove the display assembly 1 Close the com...

Page 62: ...board 8 Turn the computer display side up with the front toward you 9 Open the computer 10 Remove the display convertible hinge cover 1 CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 11 Remove the two Phillips PM2 5 6 0 screws 2 that secure the display assembl...

Page 63: ...emove the display assembly be sure that the display cables and wireless antenna cables move cleanly through the opening 1 in the computer 13 Lift the display 2 straight up and remove it Reverse this procedure to install the display assembly Component replacement procedures 55 ...

Page 64: ... battery see Battery on page 38 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 43 c Keyboard see Keyboard on page 49 d Switch cover see Switch cover on page 51 e Display assembly see Display assembly on page 53 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the five Phillips PM2 0 7 0 screw...

Page 65: ...nected and disconnect the TouchPad cable 3 6 Remove the two Phillips PM2 0 4 0 screws 4 that secure the top cover to the base enclosure 7 Lift the top cover straight up and remove it Reverse this procedure to install the top cover Component replacement procedures 57 ...

Page 66: ... the power cord 4 Remove the battery see Battery on page 38 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 43 c Keyboard see Keyboard on page 49 d Switch cover see Switch cover on page 51 e Display assembly see Display assembly on page 53 f Top cover see Top cover on page 56 Remove the power switch assembly 1 Remove the two Philli...

Page 67: ...cluded with the base enclosure spare part kit 4 Disconnect the power switch board cable 1 from the system board 5 Remove the power switch board 2 and power switch actuator 3 from the base enclosure Reverse this procedure to install the power switch assembly Component replacement procedures 59 ...

Page 68: ... Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the following components a Hard drive see Hard drive on page 40 b Optical drive see Optical drive on page 43 c Keyboard see Keyboard on page 49 d Switch cover see Switch cover on page 51 e Display assembly see Display assembly on page 53 f Top cover see Top cover on page 56 Remove the Bluetooth module 1 Disconnect the ...

Page 69: ... module on page 44 WLAN module see WLAN module on page 46 RTC battery see RTC battery on page 42 Bluetooth module see Bluetooth module on page 60 Fan heat sink assembly see Fan heat sink assembly on page 67 Processor see Processor on page 69 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer...

Page 70: ...h cover on page 51 f Display assembly see Display assembly on page 53 g Top cover see Top cover on page 56 h Power switch assembly see Power switch assembly on page 58 Remove the system board 1 Press in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot 2 Remove the ExpressCard slot bezel 2 from the ExpressCard slot NOTE The ExpressCard slot bezel is included in the Pla...

Page 71: ...le 2 from the system board 4 Use the optical drive connector 1 to lift the left side of the system board 2 until the power connector 3 is clear of the base enclosure 5 Pull the system board 4 away from the top cover at an angle and remove it Reverse this procedure to install the system board Component replacement procedures 63 ...

Page 72: ...b Hard drive see Hard drive on page 40 c Memory module compartment cover see Memory module on page 44 d Optical drive see Optical drive on page 43 e Keyboard see Keyboard on page 49 f Switch cover see Switch cover on page 51 g Display assembly see Display assembly on page 53 h Top cover see Top cover on page 56 i Power switch assembly see Power switch assembly on page 58 j System board see System ...

Page 73: ...wn through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module compartment cover see Memory module on page 44 c Optical drive see Optical drive on page 43 d Keyboard see Keyboard on page 49 e Switch cover see S...

Page 74: ...0 screws 1 that secure the audio infrared board to the system board 2 Release the audio infrared board 2 by sliding it away from you until the connectors on the front of the board disengage from the openings in the base enclosure 3 Remove the audio infrared board 3 Reverse this procedure to install the audio infrared board 66 Chapter 4 Removal and replacement procedures ...

Page 75: ...1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery see Battery on page 38 5 Remove the following components a Hard drive see Hard drive on page 40 b Memory module compartment cover ...

Page 76: ...al material should be thoroughly cleaned from the surfaces of the fan heat sink assembly 1 and the system board components 2 each time the fan heat sink assembly is removed Replacement thermal material is included with all system board fan heat sink assembly and processor spare part kits A separate thermal pad kit is also available using spare part number 634256 001 Reverse this procedure to insta...

Page 77: ...72565 001 AMD Turion 64 Mobile Technology Dual Core RM 75 processor 2 20 GHz 1 MB L2 cache 800 MHz FSB 532120 001 AMD Turion 64 Mobile Technology Dual Core RM 74 processor 2 20 GHz 1 MB L2 cache 800 MHz FSB 507979 001 AMD Turion 64 Mobile Technology Dual Core RM 72 processor 2 10 GHz 1 MB L2 cache 800 MHz FSB 507978 001 AMD Turion 64 Mobile Technology Dual Core QL 67 processor 2 20 GHz 512 KB L2 c...

Page 78: ...er see Top cover on page 56 h Power switch assembly see Power switch assembly on page 58 i System board see System board on page 61 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor should be aligned with the trian...

Page 79: ...ard modification may void any warranty or exchange allowances Starting the Setup Utility The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load NOTE The fingerprint reader select models only does not work when accessing the Setup Utility The utility reports information about the computer and pr...

Page 80: ...Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press esc To d...

Page 81: ...E Your password security and language settings are not changed when you restore the factory default settings Using advanced Setup Utility features This section describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to Help and Support which is accessible only when the computer is in Windows The ...

Page 82: ...If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this section may not...

Page 83: ...nternal Network Adapter Boot Order Set the boot order for USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Button Sound select models only Enable disable the Quick Launch Button tapping sound Video memory up to select models only Select the amount of video memory Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on t...

Page 84: ...g not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms hal...

Page 85: ...XGA BrightView display specifications Metric U S Dimensions Height 16 2 cm 6 4 in Width 26 0 cm 10 2 in Diagonal 30 6 cm 12 1 in Number of colors Up to 16 8 million Contrast ratio 300 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 300 0 300 mm Format 1280 800 Configuration RGB stripe Backlight CCFL Refresh rate 60 Hz PPI 107 Viewing angle 45 horizontal 25 vertical typical 12 1 inch...

Page 86: ...ing setting Single track 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms Logical blocks 976 773 168 604 234 532 317 249 699 Disc rotational speed 5400 rpm 5400 rpm or 7200 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightl...

Page 87: ...D RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer m...

Page 88: ...tion DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 80 Chapter 6 Specifications ...

Page 89: ...24C2 Graphic Controller Realtek RTL8139 Family PCI Fast Ethernet Controller IRQ11 USB EHCI controller 24CD USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations...

Page 90: ...062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed di...

Page 91: ...77 Secondary diskette drive controller 378 37F Parallel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI ...

Page 92: ...C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 04800000 07FFFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 84 Chapter 6 Specifications ...

Page 93: ...the computer All screws and screw locks listed in this section are available in the Screw Kit spare part number 464116 001 Phillips PM3 0 3 0 screw Color Quantity Length Thread Head width Silver 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive Phillips PM3 0 3 0 screw 85 ...

Page 94: ...rew Color Quantity Length Thread Head width Black 9 7 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the switch cover to the computer Where used 5 screws that secure top cover to the computer 86 Chapter 7 Screw listing ...

Page 95: ... Quantity Length Thread Head width Silver 10 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the top cover to the computer Where used 2 screws that secure the power switch board to the base enclosure Phillips PM2 0 4 0 screw 87 ...

Page 96: ...Where used 2 screws that secure the audio infrared board to the base enclosure Where used 4 screws that secure the fan heat sink assembly to the system board 88 Chapter 7 Screw listing ...

Page 97: ...ard drive cover to the computer 2 Two captive screws secured with C clips that secure the memory module compartment cover to the computer 3 One captive screw secured with a C clip that secures the WLAN module compartment cover to the computer 4 One captive screw secured with a C clip that secures the display cable cover to the computer Phillips PM2 0 5 0 captive screw 89 ...

Page 98: ...ew Color Quantity Length Thread Head width Black 5 3 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the WLAN module to the computer Where used 3 screws that secure the top cover to the base enclosure 90 Chapter 7 Screw listing ...

Page 99: ...Phillips PM2 0 11 0 screw Color Quantity Length Thread Head width Black 4 11 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the keyboard to the computer Phillips PM2 0 11 0 screw 91 ...

Page 100: ...r Quantity Length Thread Head width Silver 4 6 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display assembly to the computer Where used 2 screws that secure the display assembly to the computer 92 Chapter 7 Screw listing ...

Page 101: ... 0 mm 4 5 mm Where used 1 One screw that secures the display release hook to the base enclosure 2 One screw that secures the Bluetooth module to the base enclosure Where used 3 screws that secure the pen eject assembly and pen holder to the base enclosure Silver Phillips PM2 0 3 0 screw 93 ...

Page 102: ...age if you experience system failure or instability Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Creating recovery discs After setting up the computer for the first time be sure to create a set of recovery discs of the full factory image The recovery discs are used to start up boot the computer and recover the operating system and s...

Page 103: ...covery Manager Recovery Manager opens 2 Click Advanced Options NOTE If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Backing up your information When to back up On a regularly scheduled basis NOTE Set reminders to back up your infor...

Page 104: ...you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create addi...

Page 105: ...ou create or from a dedicated recovery partition on the hard drive NOTE Windows has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded ...

Page 106: ...rograms Recovery Manager Recovery Manager or Restart the computer and press f11 while the Press F11 for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions 98 Chapter 8 Backup and recovery ...

Page 107: ...tor pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone 99 ...

Page 108: ... Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 100 Chapter 9 Connector pin assignments ...

Page 109: ...RJ 11 modem Pin Signal 1 Unused 2 Unused 3 Ring 4 Tip 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem 101 ...

Page 110: ...signal 2 Composite video signal 3 S VHS intensity Y signal 4 S VHS color ground 5 TV CD 6 S VHS intensity ground 7 Composite video ground Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 102 Chapter 9 Connector pin assignments ...

Page 111: ...ents listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal vo...

Page 112: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 113: ...ed when removing these components NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae...

Page 114: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 106 Chapter 11 Recycling ...

Page 115: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 107 ...

Page 116: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 108 Chapter 11 Recycling ...

Page 117: ...el upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Display 109 ...

Page 118: ...s 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 110 Chapter 11 Recycling ...

Page 119: ...on 2 changing the Setup Utility language 72 chipset product description 1 closing the Setup Utility 74 CMOS clearing 35 components bottom 13 display 5 front 5 9 keyboard 7 left side 10 rear 12 right side 11 computer feet locations 37 spare part number 18 25 37 computer specifications 76 connector pin assignments audio in jack 99 audio out jack 99 external monitor port 100 headphone jack 99 microph...

Page 120: ...nvertible 5 HP Notebook Protective Sleeve spare part number 26 I I O address specifications 82 infrared lens 6 9 interrupt specifications 81 J jacks audio in 9 audio out 9 audio out S PDIF 9 headphone 9 microphone 9 modem 12 network 11 RJ 11 12 RJ 45 11 S Video out 11 K keyboard product description 3 removal 49 spare part numbers 16 27 28 49 keyboard components 7 keypad keys 7 keys esc 7 fn 7 func...

Page 121: ...audio 2 camera 2 chipset 1 diskette drive 2 display panel 2 docking support 3 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 2 modem module 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 protective sleeve spare part number 23 27 R rear compon...

Page 122: ...points 96 T thermal material replacement 68 thermal pad kit spare part number 29 68 tools required 30 top cover removal 56 spare part number 16 27 56 TouchPad 8 TouchPad left button 8 TouchPad light 8 TouchPad on off button 8 TouchPad right button 8 TouchPad scroll zone 8 transporting guidelines 33 U Universal Serial Bus USB port location 11 12 pin assignments 102 unknown password 35 V vents 11 12...

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