Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear
the password.
NOTE:
These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
Battery on page 38
).
5.
Remove the real-time clock (RTC) battery (see
RTC battery on page 42
).
6.
Wait approximately 5 minutes.
7.
Replace the RTC battery and reassemble the computer.
8.
Connect AC power to the computer. Do not reinsert any batteries at this time.
9.
Turn on the computer.
All passwords and all CMOS settings have been cleared.
Preliminary replacement requirements
35
Summary of Contents for TouchSmart tx2-1000 - Notebook PC
Page 1: ...HP TouchSmart tx2 Notebook PC Maintenance and Service Guide ...
Page 4: ...iv Safety warning notice ...
Page 123: ......
