4 Troubleshooting Your Personal Workstation and Using the Setup Program
If Your Personal Workstation Has a Hardware Problem
78
English
If Your Printer Does Not Work
1
Verify that the power cord is plugged into the power outlet and into
the printer.
2
Make sure the printer’s power switch is ON.
3
Check that the printer is on-line.
4
Examine the paper feed mechanism for a paper jam.
5
Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the
Personal Workstation and printer.
6
Make sure that the printer is configured correctly for the Personal
Workstation and for the application.
a
Ensure that the Personal Workstation’s port has been correctly
configured with the Setup program.
b
Make sure the printer is correctly set up for your operating
system.
c
Ensure the software application’s “print” menu has been
correctly set up. (Refer to the manual supplied with the
software.)
7
Check that the Personal Workstation’s port is working properly by
connecting another printer to the port.
8
If the printer displays an error message, refer to the printer’s manual
for help.
Summary of Contents for VECTRA XW
Page 1: ...HP Vectra XW User s Guide ...
Page 3: ...User s Guide ...
Page 12: ...xii English ...
Page 129: ...6 Hewlett Packard Support and Information Services ...
Page 152: ......
Page 153: ...Regulatory Information and Warranty ...
Page 161: ......
Page 162: ...Part Number Printed in 50 D4514 90001 USA 8 96 ...