72
Getting Started Guide
Audio
Symptom Problem
Solution
Volume is muted.
Press the Mute button on the keyboard to see if the mute feature is
turned on.
Or
1
Click
Start
, and then click
Control Panel
.
2
Click
Sounds, Speech, and Audio Devices
, if it is present,
and then double-click
Sounds and Audio Devices
.
3
Click the
Mute
check box to remove the check mark from the
box.
Volume is turned down.
Use the keyboard controls to increase the volume.
Speakers are turned off.
Check whether speakers are turned on.
Speaker cables are not
properly connected.
Turn off your PC, and reconnect the speakers.
PC is in standby mode.
Press the Standby button (select models only) or press the Esc key on
the keyboard to resume from standby mode.
A passive speaker system is
being used.
Replace the speaker system with an active speaker system. Active
speakers have a power cord and On button, and connect to the
Audio Out (green) connector on the PC.
No sound is
produced.
Headphones are plugged in. Unplug
the
headphones.
CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive
Symptom Problem
Solution
Disc is upside down in the
drive tray.
Reinsert the disc with the label facing up.
DVD drive takes longer to
start because it has to
determine media type being
played.
Wait at least 30 seconds to let the DVD drive determine the type of
media. If it still does not start, read the other solutions listed in this
topic.
Disc is dirty.
Clean the disc with a CD cleaning kit, available from most PC
stores.
CD-ROM, CD-
RW, DVD-ROM,
or DVD+RW/+R
drive cannot
read a disc or
takes too long to
start.
Windows does not detect
CD-ROM or DVD-ROM
driver.
Driver program may be corrupted. Force the software to reinstall it
by doing the following:
1
Click
Start
, and then click
Control Panel
.
2
Click
Performance and Maintenance
, if it is present, and
then double-click
System
.
3
Click the
Hardware
tab, and then click the
Device Manager
button.
4
Click the plus sign (
+
) next to the DVD/CD-ROM drives, and
select the problem drive.
5
Click the
Action
menu item, and select
Uninstall
. Click
OK
.
6
Restart your PC: Click
Start
, click
Turn Off Computer
, and
then click
Restart
.
Cannot remove a
CD or DVD disc.
The PC is turned off.
Turn on your PC and press the Eject button to extend the tray.
Summary of Contents for VH677UA#ABA - Pavilion Dv6-1244sb Entertainment
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