Service and Technical Reference Guide, xw3100
D–19
Troubleshooting Without Diagnostics
Diagnostics passes, but
the workstation does not
communicate with the
network. (continued)
The network controller
is not configured for this
workstation.
Select the
Network
icon in the
Control Panel
and configure the
network controller.
Network controller
stopped working when
an expansion board was
added to the workstation.
Network controller
interrupt is shared with an
expansion board.
Under the Computer Setup
Advanced
menu, change the
resource settings for the board.
The network controller
requires drivers.
Verify that the drivers were not
accidentally deleted when the
drivers for a new expansion board
were installed.
The expansion board
installed is a network card
(NIC) and conflicts with
the embedded NIC.
Under the Computer Setup
Advanced
menu, change the
resource settings for the board.
Network controller stops
working without apparent
cause.
The files containing the
network drivers are
corrupted.
Reinstall the network drivers, using
the
Restore Plus!
CD.
The cable is not securely
connected.
Ensure that both ends of the cable
are securely attached to the correct
devices.
The network controller is
defective.
Replace the NIC.
New network card will
not boot.
New network card may be
defective or may not meet
industry-standard
specifications.
Install a working, industry-standard
NIC, or change the boot sequence
to boot from another source.
Cannot connect to
network server when
attempting Remote
System Installation.
The network controller is
not configured properly.
Verify Network Connectivity, that a
DHCP Server is present, and that
the Remote System Installation
Server contains the NIC drivers for
your NIC.
System setup utility
reports unprogrammed
EEPROM.
Unprogrammed EEPROM.
Flash the ROM.
Solving Network Problems
(Continued)
Problem
Cause
Solution
Summary of Contents for Workstation xw3100
Page 6: ...vi 338611 001 Service and Technical Reference Guide xw3100 Contents ...
Page 10: ...1 4 338611 001 Service and Technical Reference Guide xw3100 Installing the Operating System ...
Page 106: ...C 8 Service and Technical Reference Guide xw3100 POST Error Messages ...
Page 132: ...D 26 Service and Technical Reference Guide xw3100 Troubleshooting Without Diagnostics ...
Page 144: ...G 6 Service and Technical Reference Guide xw3100 Ultra ATA Drive Guidelines and Features ...