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338611-001
Service and Technical Reference Guide, xw3100
Computer Setup Utilities and Diagnostic Features
✎
Saving the configuration of the workstation periodically allows the user to keep a history of the
configuration. This history may be useful to you in the future if the system ever encounters a
problem that needs debugging.
4. To exit Configuration Record, click File, then click Exit.
2.5 Remote Diagnostics Enabling Agent
This utility provides a Web browser interface to Diagnostics for Windows. It enables remote
control of the diagnostics and facilitates easy transfer of workstation information from remote
machines to a service provider.
The Remote Diagnostics Enabling Agent captures hardware configuration and provides the
ability to perform tests remotely to diagnose workstation problems. In addition, the Remote
Diagnostics Enabling Agent identifies any workstation hardware device problems signaled by the
HP Management Agents. These hardware devices are automatically selected for testing by the
Remote Diagnostics Enabling Agent.
✎
The Remote Diagnostics Enabling Agent only works if Diagnostics for Windows is also
installed.
The Remote Diagnostics Enabling Agent is pre-loaded on some workstations and is available
through a SoftPaq at
http://www.hp.com
under Support and Drivers.
2.5.1 Installing or Upgrading Remote Diagnostics
Enabling Agent
1. Visit
http://www.hp.com/support/files
and click on the applicable product.
2. Locate the appropriate software and download the latest version.
3. Execute the downloaded file. If you are upgrading an existing version, select Repair for the
new version to overwrite the old version.
2.5.2 Running the Remote Diagnostics Enabling Agent
1. Select the Remote Diagnostics icon located in the Control Panel.
✎
The Remote Diagnostics Enabling Agent allows you to run Diagnostic Test or the Configuration
Record in a browser window. Both of these utilities can be run remotely or locally.
2. To exit Remote Diagnostics, click File and then click Close.
Summary of Contents for Workstation xw3100
Page 6: ...vi 338611 001 Service and Technical Reference Guide xw3100 Contents ...
Page 10: ...1 4 338611 001 Service and Technical Reference Guide xw3100 Installing the Operating System ...
Page 106: ...C 8 Service and Technical Reference Guide xw3100 POST Error Messages ...
Page 132: ...D 26 Service and Technical Reference Guide xw3100 Troubleshooting Without Diagnostics ...
Page 144: ...G 6 Service and Technical Reference Guide xw3100 Ultra ATA Drive Guidelines and Features ...