Create a restore disc or drive key ................................................................................... 37
Use the F11 function key during system boot ............................................................... 37
Intercept the boot loader and choose the restore option ............................................. 37
Proprietary graphics drivers ................................................................................................................................ 38
7 Updating the workstation ............................................................................................................................ 39
Updating the workstation after first boot .......................................................................................................... 39
Updating the BIOS ................................................................................................................................................ 39
Determining the current BIOS version .............................................................................................. 39
Upgrading BIOS ................................................................................................................................. 40
Upgrading device drivers ..................................................................................................................................... 40
8 Diagnostics and minor troubleshooting ......................................................................................................... 41
Calling support ..................................................................................................................................................... 41
Locating ID labels ................................................................................................................................................ 42
Locating warranty information ........................................................................................................................... 42
HP troubleshooting resources and tools ............................................................................................................ 43
Online support ................................................................................................................................... 43
HP Support Center .......................................................................................................... 43
HP Chat Support .............................................................................................................. 43
Customer Advisories, Customer and Security Bulletins, and Customer Notices ........... 43
Product Change Notifications ...................................................................... 44
Helpful hints ...................................................................................................................................... 44
At startup ........................................................................................................................ 44
During operation ............................................................................................................. 44
Customer Self Repair ...................................................................................................... 45
More troubleshooting options ........................................................................................ 45
9 Routine Care ............................................................................................................................................... 46
General cleaning safety precautions .................................................................................................................. 46
Cleaning the chassis ............................................................................................................................................ 46
Cleaning the keyboard ......................................................................................................................................... 47
Cleaning the monitor ........................................................................................................................................... 47
Cleaning the mouse ............................................................................................................................................. 48
10 Accessibility .............................................................................................................................................. 49
Supported assistive technologies ....................................................................................................................... 49
Contacting support .............................................................................................................................................. 49
Index ............................................................................................................................................................. 50
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