Browse to the IP address:
https://<sp_ip_address>:8443
3.
Log in to the HPE 3PAR SP and enter the
admin
account credentials.
4.
Initiate
Check Health
on the storage system.
a.
From the Service Console interface, select
Systems
.
b.
Select
Actions
>
Check health
.
A check of the storage system runs to ensure that there are no additional issues.
CAUTION:
If health issues are identified during the
Check Health
, resolve these issues before
continuing. Refer to the details in the
Check Health
results and review the documentation.
5.
Locate information about the failed drive.
a.
From the Service Console interface
Systems
page, click the link labeled
Failed
from the
Health
pane to see the
Overview
page for the component. Notice that there is an alert banner at the top
of the page that provides additional information.
NOTE:
On the
Health
pane of the
Systems
page, the
State
is
Degraded
and indicates the state
of the storage system and not the state of an individual component.
b.
On the
Physical Drives
link in the
Health
pane, confirm that the drive
State
shows
Failed
and
Vacated
.
c.
In the
Health
pane, select the link next to the
Failed
drive, and then click the
Overview
drop-
down menu and select
Schematic
.
d.
On the
Schematic
page, hover over the failed drive and note the positioning information within
the storage system.
CAUTION:
If the drive is still in a
Degraded
state instead of a
Failed
state, do not attempt to
remove the drive from the drive enclosure. A drive in a
Degraded
state is still vacating the
data. If you remove a drive in a
Degraded
state, a loss of data may occur. Wait to remove the
drive once it enters a
Failed
state, which indicates that the data has been vacated and the
drive is safe to replace. This process may take several hours.
6.
Locate the drive enclosure (cage) that contains the failed drive.
From the enclosure front, locate the enclosure that has a solid amber drive status LED on the left ear
cap (bezel).
7.
Remove the bezel from the enclosure front.
a.
Unlock the bezel if necessary.
b.
Press the release tab.
c.
Rotate the bezel away from the enclosure left side.
d.
Pull the bezel out from the enclosure right side.
8.
Locate the failed drive by the LEDs.
22
Service
