HPE Edgeline EL20, Maintenance And Service Manual

Page 1: ...bes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician Hewlett Packard...

Page 2: ...control over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks of Intel...

Page 3: ...ive 21 Removing and replacing a 3G LTE module 22 Removing and replacing a half length WiFi WLAN module 23 Removing and replacing a full length WiFi WLAN module 24 Removing and replacing an antenna 25...

Page 4: ...ATA Configuration 40 Intel R Rapid Start Technology 40 PCH FW Configuration 40 USB Configuration 40 Embedded Controller Configuration 41 IT8768 Super IO Configuration 41 Serial Port Console Redirectio...

Page 5: ...d Enterprise PartSurfer website http www hpe com info partssurfer 1 2 3 4 5 Item Description 1 HPE IoT Gateway GL20 spare part on page 6 2 3G or LTE module antenna spare parts on page 6 3 WiFi module...

Page 6: ...ncludes WAN antenna 847052 001 WWAN LTE mini PCIe Wide Temperature APJ module kit includes WAN antenna 847055 001 WiFi module antenna spare parts Customer self repair on page 8 Mandatory Description S...

Page 7: ...Description Spare part number GL20 power supply with cord 847060 001 Illustrated parts catalog 7...

Page 8: ...ckard Enterprise you must ship the defective part back to Hewlett Packard Enterprise within a defined period of time normally five 5 business days The defective part must be returned with the associat...

Page 9: ...lient est obligatoire Si vous demandez Hewlett Packard Enterprise de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Riparazione da parte del cliente Per a...

Page 10: ...hrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den A...

Page 11: ...e la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR...

Page 12: ...ise vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan Hewlett Packard Enterprise moet worden geretourneerd Als het defecte onderdeel aan Hewlett Packard Enterp...

Page 13: ...os com a pe a CSR de reposi o se a pe a com defeito deve ser devolvida Hewlett Packard Enterprise Nos casos em que isso for necess rio preciso enviar a pe a com defeito Hewlett Packard Enterprise voc...

Page 14: ...14 Customer self repair...

Page 15: ...Customer self repair 15...

Page 16: ...16 Customer self repair...

Page 17: ...rom their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols might be found...

Page 18: ...f electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet...

Page 19: ...initiates a controlled shutdown of applications and the OS before the gateway enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the gateway to power down...

Page 20: ...9 3 Locate the correct antenna cable to remove For antenna connector locations see Antenna connector locations on page 29 4 Remove the antenna cable from the gateway Press the Power On Off button twic...

Page 21: ...on the side of the gateway 4 Loosen the two thumbscrews securing the drive tray to the gateway and then remove the drive tray NOTE Observe the orientation of the drive within the drive tray before you...

Page 22: ...n page 19 2 Dismount the gateway Dismounting the gateway on page 19 CAUTION DO NOT remove the top access panel under any circumstance Removing the top access panel can harm the heatsink or void the wa...

Page 23: ...acing a half length WiFi WLAN module Procedure 1 Power down the gateway Powering down the gateway on page 19 2 Dismount the gateway Dismounting the gateway on page 19 CAUTION DO NOT remove the top acc...

Page 24: ...the Power On Off button twice to power on the gateway Removing and replacing a full length WiFi WLAN module Procedure 1 Power down the gateway Powering down the gateway on page 19 2 Dismount the gatew...

Page 25: ...screws securing the full length WiFi module to the gateway WLAN W L A N 6 Remove the full length WiFi module To replace the component reverse the removal procedure Press the Power On Off button twice...

Page 26: ...placing a power supply Procedure 1 Power down the gateway Powering down the gateway on page 19 2 Disconnect the power cord from the power connector at the rear of the gateway To replace the component...

Page 27: ...4 5 6 Item Description 1 USB 2 0 connectors 2 2 HDMI connector 3 Drive bay 4 VGA connector 5 LAN connectors 2 6 Optional I O serial connectors RS 232 or RS 422 485 2 7 USB 3 0 connectors 2 Front pane...

Page 28: ...white System on Off System off 1 The reset button is indented and you might need a tool such as a pin to press it Rear panel components PE POE1 POE2 POE3 ANT ANT System ANT POE4 PIN 0 5 DI PIN 6 7 DO...

Page 29: ...AN module slots Antenna connector locations PE POE1 POE2 POE3 ANT ANT System ANT POE4 PIN 0 5 DI PIN 6 7 DO PIN 8 9 GND 1 2 3 3 4 5 6 7 8 9 V V HDMI VGA LAN1 LAN2 PWR Optional I O 1 Optional I O 2 SSD...

Page 30: ...5 BI_DC GHz 6 RX 10 100 BI_DB GHz 7 BI_DD GHz 8 BI_DD GHz 1 NC if present means that there is no connection HDMI connector pin assignments The HDMI link supports resolutions of up to 4096 x 2304 at 24...

Page 31: ...a3 13 NC 14 NC 15 SCL AUX_CH 16 SDA GND 17 DDC GND AUX_CH 18 5 V Hot plug detect 19 Hot plug detect return 20 DP_PWR USB connector pin assignments The USB interface supports plug and play The upper US...

Page 32: ...TX 9 5 V 10 D 11 D 12 Ground Digital I O connector pin assignments 0 1 2 3 4 5 6 7 8 9 DI DO GND Pin Assignment 0 to 5 Digital input 6 and 7 Digital output 8 and 9 Ground VGA D SUB connector pin assig...

Page 33: ...onnector pin assignments Pin Assignment 1 Mic 2 Line in 3 Line out Optional I O serial port pin assignments The two optional I O serial ports are compatible with RS 232 RS 422 and RS 485 signals 1 6 7...

Page 34: ...3 Pin Assignment 1 V 2 V 3 Unassigned Power Over Ethernet connector pin assignments There are four 10 100 PoE ports Four ports support up to 7 W full load at IEEE802 3af Class 2 Two ports support up t...

Page 35: ...Pin Assignment 1 Rx DC 2 RX DC 3 Tx DC 4 Unused 5 Unused 6 Tx DC 7 Unused 8 Unused Component identification 35...

Page 36: ...he system BIOS The system BIOS also has options for restoring default configurations and resetting the system The setup information is stored in the battery backed CMOS therefore it retains the setup...

Page 37: ...fy the setting selected 6 Do one of the following Press the F4 key to save the new setting and exit Press the Esc key to exit without saving Main tab Setting the System Date and System Time Procedure...

Page 38: ...g Advanced tab The Advanced tab has the following menu options PCI Subsystem Settings ACPI Settings S5 RTC Wake Settings CPU Configuration SATA Configuration Intel R Rapid Start Technology PCH FW Conf...

Page 39: ...Link Status register Values range from 10 to 10 000 Unpopulated Links Enables user to set to Disable Link in order to save power by unpopulating the PCI Express links Restore PCIE Registers Enables us...

Page 40: ...displayed with the following information and options Software Preserve Port Enables or disables the SATA port Hot Plug Enables or disables the hot plug External SATA Enables or disables the external...

Page 41: ...imer IT8768 Super IO Configuration The Super Chip configuration details are displayed including Serial Port 1 Configuration Enables user to configure serial port 1 Serial Port 2 Configuration Enables...

Page 42: ...PCI express root port 1 2 3 6 setting USB Configuration Displays configuration of USB functions USB Precondition Enables or disables USB precondition Precondition work on the USB host controller and r...

Page 43: ...er to select DVMT total memory size Gfx Lower Power Mode Available for SFF only Enables user to lower the graphics power mode LCD Control Primary IGFX Boot Display Enables user to select boot display...

Page 44: ...policy Enables user to control the execution of UEFI and legacy Video Option ROM Other PCI device ROM priority Enables user to define which Option ROM to launch for PCI devices other than network mass...

Page 45: ...ot Variables Enables user to store the content of each secure boot variable to file system root folder Platform Key Enables user to delete or set new Platform Key Key Exchange Key Enables user to dele...

Page 46: ...s user to discard changes made so far to any of the options Restore Defaults Enables user to restore load default values for all the options Save as User Defaults Enables user to save the changes made...

Page 47: ...condensing 95 relative humidity at 40 C 1 All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlig...

Page 48: ...19 0 V Rated output current 7 89 A Power consumption specifications Specification Value Typical 70 W with full load on PoE1 Maximum 35 W 1 The four port PoE power budget is 30 W in total Each PoE port...

Page 49: ...BS BIOS Boot Specification CPUID CPU identification CSM Compatibility Support Module cTDP configurable Thermal Design Power DMI Desktop Management Interface DVMT dynamic video memory technology EHCI E...

Page 50: ...ent Interconnect Express PCIe Peripheral Component Interconnect Express SMI System Management Interrupt PoE Power over Ethernet PTT Push to Talk PXE preboot execution environment RTC real time clock T...

Page 51: ...Extensible Host Controller Interface Acronyms and abbreviations 51...

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