36
Troubleshooting IGMP snooping
Layer 2 multicast forwarding cannot function
Symptom
Layer 2 multicast forwarding cannot function on the switch.
Solution
To resolve the problem:
1.
Use the
display
igmp-snooping
command to display IGMP snooping status.
2.
If IGMP snooping is not enabled, use the
igmp-snooping
command in system view to enable
IGMP snooping globally, and then use the
igmp-snooping enable
command in VLAN view to
enable IGMP snooping for the VLAN.
3.
If IGMP snooping is enabled globally but not enabled for the VLAN, use the
igmp-snooping
enable
command in VLAN view to enable IGMP snooping for the VLAN.
4.
If the problem persists, contact Hewlett Packard Enterprise Support.
Multicast group policy does not work
Symptom
Hosts can receive multicast data from multicast groups that are not permitted by the multicast group
policy.
Solution
To resolve the problem:
1.
Use the
display acl
command to verify that the configured ACL meets the multicast group
policy requirements.
2.
Use the
display
this
command in IGMP-snooping view or in an interface view to verify that the
correct multicast group policy has been applied. If not, use the
group-policy
or
igmp-snooping group-policy
command to apply the correct multicast group policy.
3.
Use the
display igmp-snooping
command to verify that the feature of dropping unknown
multicast data is enabled. If not, use the
igmp-snooping drop-unknown
command to enable
the feature of dropping unknown multicast data.
4.
If the problem persists, contact Hewlett Packard Enterprise Support.