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For warranty claims please return the engine to the shop where you bought it, along with a copy of the original receipt (please keep the original), if directed by
HPI's distributor the shop will then return the engine for professional inspection. The engine must be returned with a written description of the problem, showing
a daytime phone number where you can be reached for questions. The engine must be returned complete with crankcase, crankshaft, piston, sleeve, connecting
rod, cylinder head, complete carburetor. You should not return the clutch, flywheel, flywheel collet, nut, air cleaner, manifold or muffler.
In case of any further problems, please contact your local distributor, please check www.hpi-europe.com for details or call HPI Europe in the UK on 44 1283
229400 in normal office hours.
US
A
EUROPE
Please contact Customer Service at Hobby Products International, Inc. for any warranty claims at 949 . 753 . 1099. Our Customer Service hours are Monday
7:30am-4:30pm, Tuesday to Friday 7:30am-5:00pm, Pacific Standard Time
.
If directed to send your engine in for evaluation, customer service will issue an RMA#. When sending an engine to HPI for warranty service, the RMA# must be
clearly written on the packaging and must include a copy of the original receipt (please keep your original), a written description of the problem, and a daytime
phone number where you can be reached for questions. The engine must be returned complete with crankcase, crankshaft, piston, sleeve, connecting rod,
cylinder head, carburetor. You should not return the clutch, flywheel, flywheel collet, nut, air cleaner, manifold or muffler.
Send it prepaid UPS to:
Hobby Products International, Inc.
Attn: Customer Service
70 Icon Street
Foothill Ranch, CA 92610
Warranty Information
Asian and Oceania Customers:
アジア、オセアニア地区のお客様へ
If you have any questions or problems with your HPI product, please see a local HPI retailer in your country.
HPI
製品に関して疑問や問題がございましたら、お住まいの国の
HPI
販売店へご相談ください。
North American and European Customers
Your HPI product is warranted to be free from defects in materials and workmanship for a period of two (2) years from the purchase date. For verification,
please keep your original receipt in a safe place. If there are any defects with the materials, workmanship, or assembly of your engine, HPI will gladly
repair or replace it for you at our discretion. Products which have been worn out, abused, or improperly operated will not be covered under warranty.
Due to the complex nature of HPI Products and the legal requirements of different regions, warranties issued by HPI USA are only valid for products
sold to and used in the USA, Canda and South America. HPI USA warranties are not transferable to other parts of the world.
Not Covered By Warranty:
This warranty does not cover problems from normal wear, abuse, neglect, or any damage arising as a result of improper use, use of improper fuel, overheating, continuous
neglect, or damage from glow plugs. Please see the warranty cautions contained in this instruction manual to identify damage that may have been caused by improper use
or care of your engine.
HPI Racing shall not be liable for any loss or damages, whether direct, indirect, special, incidental, or consequential, arising from the use, misuse, or abuse of this product
and any accessory or chemical required to operate this product.
DO NOT return engines without prior approval.
Please note any returned engine, which is inspected by our staff and is found to have an invalid warranty claim may be subject to
an inspection & handling fee before it can be returned. Any repairs made to engines resulting from neglect or misuse will be charged (parts & labor) before the work is
started.
