Care and Maintenance
The HRS Helix is a very low maintenance item that will provide many years of trouble free performance by applying these basic
care instructions. Clean the HRS Helix using a lint-free soft (non-abrasive) cloth. Use a damp cloth with water or mild soap if
required. Do not spray with or immerse in water.
Warnings!
Do not place objects with sharp or pointed feet directly on the HRS Helix as they may cause nicks, scratches or tear the custom HRS
materials used in the Helix.
Do not use an abrasive cleaner or abrasive sponge to clean the HRS Helix, as they may scratch the metallic surface.
Do not wash with any solvent based cleaning solutions.
Warranty
Limited Five-Year Warranty
Harmonic Resolution Systems warrants to the purchaser that each HRS Helix is free of manufacturing defects for a period of five
(5) years from the date of purchase. This warranty is subject to the following conditions and limitations.
1.
A copy of the original purchase receipt from a certified Harmonic Resolution Systems authorized retailer is used to verify the
date of original purchase and ownership.
2.
This warranty is void and inapplicable if the product has been handled other than in accordance with the instruction specified
within this document, abuse or misused, damaged by accident or neglect or in being transported, or the defect is due to the
product being tampered with, modified or repaired by anyone other then Harmonic Resolution Systems.
3.
Warranty does not cover normal recommended care and maintenance.
4.
Harmonic Resolution Systems shall not be responsible in any way for consequential or indirect damages or liabilities resulting
from the use of the product covered herein or resulting from any breach of this warranty or any implied warranty relating to
said product.
During this period, Harmonic Resolution Systems will repair or replace any defective components free of charge. A Return
Authorization Number (RA Number) is required before any product is returned to Harmonic Resolution Systems for any reason.
This number must be visible on the exterior of the shipping container(s) for Harmonic Resolution Systems to accept the return.
Units shipped to Harmonic Resolution Systems without a visible RA Number on the exterior of the shipping container(s) are subject
to be returned to the sender, freight collect.
Units to be repaired by Harmonic Resolution Systems must be sent shipping and insurance prepaid by the original purchaser in the
original packaging material. A returned product should be accompanied by a written description of the defect. Repaired units will be
returned by Harmonic Resolution Systems shipping and insurance prepaid.
All other warranties or conditions either written or implied are void.
(MADE
IN
USA)
All Harmonic Resolution Systems Inc. products are 100% Made In The United States of America by
skilled craftsmen using only the finest materials and our personal dedication to the highest
workmanship standards.
H
ARMONIC
R
ESOLUTION
S
YSTEMS
I
NC
.
2495 Main Street, Suite 227
Buffalo, NY 14214
Telephone: 716-873-1437
Web: www.AVisolation.com
E-mail: sales@AVisolation.com
