TROUBLESHOOTING
SHREDDER WILL NOT OPERATE
1. Make sure shredder is plugged into power source and the main power
switch
Ⓐ
is switched on.
2. Make sure the waste bin is fully inserted into the shredder housing.
PAPER JAM
1.
Press and hold REV
Ⓗ
button to clear the jam.
2.
Press power button to continue shredding.
CAUTION: Sharp cutter blades. Do not reach underneath the shredder head
to remove jammed paper. Serious injury can result.
3. If the paper jam cannot be cleared by pressing the REV button:
a. Tear or cut the remaining paper just above the shredder throat.
b. Press power button
Ⓑ
to switch off the machine.
c.
Press power button
Ⓑ
again to switch on the machine in order to
clean the jammed paper inside the throat.
d. Repeat steps (b) and (c) until all paper is cleared from inside the
throat.
SHREDDER STOPS WHILE SHREDDING
1. Switch off the main power switch
Ⓐ
and unplug the shredder from the power
source.
2. Plug the shredder into power source. Switch on the main power switch
Ⓐ
in
back of shredder and press the stand-by button
Ⓑ
.
3. For further troubleshooting, please contact product support 800-613-2110.
STANDARD PRODUCT WARRANTY
Quality is part of the company philosophy and all products are manufactured to the
highest quality standards. All technical data and measurements are approximate
values and based upon single shift operations. All products are subject to different
limits and specifications due to operation length, paper size, grain, weight,
misuse/abuse and power configurations.
Prior to operation read the Manufacturers Operating Instructions included with this
product. This will help ensure all precautions are taken to avoid cancellation of the
manufacturer’s warranty.
The manufacturer warrants that any new products sold will be free from defects
in material and workmanship when used under specified and normal operating
conditions. This warranty is void if repairs are necessitated by accident,
misuse, abuse, water damage or fire.
The capabilities of all products are in each specification flier. Exceeding model
specifications causing product failure is not covered by this warranty. Modifications,
alterations and repairs must be performed by an authorized technician. Lubrication
for cross cut shredders is required every fifteen to thirty minutes of operation, to
maintain top working condition and this warranty.
Compact Shredders & Shredstar Models
Failure caused by defect is limited to two (2) years from date of invoice. A maximum
of one replacement unit is authorized during the warranty period. Strip and cross cut
cutting rollers are warranted to be free of manufacturer defects for the life of the
shredder from date of invoice.
Notes:
Freight or transportation damage is not classified as a warranty repair in any
case.
Proof of purchase invoice is required from the end-user warranty validation
or warranty registration date.
All parts under warranty will be shipped and invoiced using standard costs
and will be credited for the full amount only when the defective part is
returned.
