Bluebird User’s Guide
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Appendix B: Troubleshooting
Reset the Bluebird and clear memory
To reset the Bluebird:
You can perform a soft reset or a full reset. If your Bluebird responds slowly, stops responding as
expected, or “freezes,” try soft resetting it. A soft reset causes the Bluebird to restart and re-adjust
memory allocation. Unsaved data in open windows may be lost.
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Use the stylus to press and hold the Reset button for about two seconds.
To clear memory:
If you forget your Bluebird password or want to clear all data from your Bluebird and return it to
the factory settings, clear memory.
Warning:
Clearing memory deletes all data and restores the Bluebird to its default settings.
Programs installed at the factory remain, while data you have created and programs you have
installed are erased.
1. Turn the Bluebird on.
2. Press and hold the Power button, and use the stylus to press and hold the Reset button for
about two seconds.
3. If a message appears on the screen, confirm that you want to clear memory.
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Remove the main and backup batteries, wait 5 minutes, and then reinsert them.
Use ActiveSync to keep a backup of your Bluebird data so that if
you need to clear memory, you can restore the data on your
Bluebird. For more information, see ActiveSync Help.
Batteries lose power
When batteries are low, you will see a battery icon in the status bar of the
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screen. Replace
or recharge low batteries as soon as possible. When main batteries are discharged, your data will
be preserved by the backup battery. If the backup battery is discharged, you run the risk of losing
the data on your Bluebird.
You want your Bluebird battery charge to last as long as possible, especially when you’re on the
road. Under normal conditions, you can get many hours of use from a single set of batteries or
from a full charge. Here are a few tips to help you get the most from them.
Use external power whenever possible
Use the AC adapter to plug your Bluebird into external power whenever possible, especially
when:
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Establishing a remote connection (some modems use a lot of power).
