HTC Converce, Service Manual

Page 1: ...17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 1 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation Converse Service Manual UHTC Proprietary Confidential Treatment Requested R...

Page 2: ...HTC CONFIDENTIAL SM TP002 0706 HTC Corporation REVISION CONTROL TABLE REV DATE CONTENTS DEPT REVISED STAGE AX01 2008 7 17 Fist Draft PSE Marc_Tsai PVT A01 2008 12 24 Formal release PSE Marc_Tsai MV A...

Page 3: ...ROCEDURE 38 3 1 ROM UPGRADE THRU RUU RE FLASH UPGRADE UTILITY 38 3 2 ROM IMAGE UPGRADE THRU SD CARD 42 4 DIAGNOSTIC PROGRAM 44 4 1 LIST OF DIAGNOSTIC WINCE TEST ITEMS 44 5 POWER MEASUREMENT TEST 53 5...

Page 4: ...dure After reading this chapter you will learn how to perform the ROM image re flesh by using RUU and SD Card Also you can find the steps of enter the boot loader mode z Chapter 4 DIAGNOSTIC PROGRAM A...

Page 5: ...band 850 900 1800 1900 850 824 849 869 894MHz 900 880 915 925 960MHz 1800 1710 1785 1805 1880MHz 1900 1850 1910 1930 1990MHz Generic Services Call Holding Waiting Forwarding Call Barring CLI Calling...

Page 6: ...ion Color CMOS 2 mega pixel camera Keyboard button Switch 2 soft keys Home key Back key Send phone button Quick press Start a phone call Long press Press Hold Switch on or off the Loud Speaker End but...

Page 7: ...Phone Book Access Profile DUN Dialup Profile WiFi Internal WLAN antenna IEEE 802 11b g Date rate auto fallback for extended range ELP mode Security 802 11i and AES WPA WPA 2 authentication WEP 64 128b...

Page 8: ...multifunction audio cable Car Charger Car Holder TTY Adapter through 2 5mm audio jack adapter for US product only Compatibility Test Handsfree Carkit Parrot CK3400LS Parrot MK6100 Parrot Minikit Audi...

Page 9: ...p3 MPEG4 Audio mp4 WMA wma Wave wav Phone Canvas Enhancement Input Method Enhancement Prediction completion and correction Value added applications Telephony UMA Multimedia HTC Camera Camera Mode Enco...

Page 10: ...ing Push Mail RIM Blackberry Visto Audio postcard For TMUS Tools Utilities Business card reader RSS Reader Podcast GPRS Monitor AntiVirus Java Virtual machine JSR 179 Location API JSR 184 Mobile 3D Gr...

Page 11: ...c No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 11 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 1 2 Product overview z Front sid...

Page 12: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 12 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 13: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 13 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 14: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 14 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 15: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 15 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation z Install the SIM card...

Page 16: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 16 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 17: ...rge the battery z To perform a hard reset Warning Your device will be set back to factory default settings Please ensure any additional installed programs and or user data have been backed up before a...

Page 18: ...3 AC Adapter 4 WLAN AP 5 Micro Memory Card with Diag test program need be encoded by HTC HTC design DCT 00061 6 micro SD memory card for ROM code re flash must be encoded by HTC HTC design DCT 00061...

Page 19: ...C Corporation 2 2 Disassembling procedure 1 Glove and Lens Cleaning Cloth 2 Philip Screw Driver 00 3 Torx Screw Driver T5 4 Plastic Tweezers 5 Special Made Plastic Stick 6 ESD Wrist Strap 1 Remove the...

Page 20: ...FIDENTIAL SM TP002 0706 HTC Corporation 5 Use the flat plastic stick to slide through the gap between keyboard upper cover and keyboard bottom cover 6 Remove the keypad bottom cover as shown 7 Disasse...

Page 21: ...itle Converse Service Manual Page 21 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 10 Remove the mylar and Disconnect the I O board connector form the Main board 11 Disassemble Voice FPC by unl...

Page 22: ...09 01 15 A03 Doc Title Converse Service Manual Page 22 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 14 Separate the volume FPC from the display upper cover 15 Slide out the keypad 16 Turn over...

Page 23: ...Service Manual Page 23 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 18 Disassemble RF board connector from the Main board 19 Disassemble number keypad FPC connector from the Main board 20 Disa...

Page 24: ...2009 01 15 A03 Doc Title Converse Service Manual Page 24 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 22 Unfasten the screws at the location indicated 23 Remove the Keypad Bezel 24 Disassemble...

Page 25: ...TP002 0706 HTC Corporation 26 Remove the number keypad FPC from keyboard upper board 27 Remove the keypad FPC from the supporter 28 Unfasten four screws from display button cover 29 Hold the flat plas...

Page 26: ...itle Converse Service Manual Page 26 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 31 Unfasten the screws at location indicated 32 Remove the mylar form LCD FPC 33 Unlock the LCD FPC and remove...

Page 27: ...Date 2009 01 15 A03 Doc Title Converse Service Manual Page 27 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 35 Remove LCD form the display upper cover 36 Disassemble receive from display upper...

Page 28: ...NTIAL SM TP002 0706 HTC Corporation 2 3 Assembling procedure 1 Attach the receiver to display upper cover 2 2 Assemble Scroll Wheel on the RF upper board 3 Match the wheel with the point for correct p...

Page 29: ...2009 01 15 A03 Doc Title Converse Service Manual Page 29 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 7 Insert the LCD FPC into RF board connector and lock it 8 Stick the mylar 76H02806 00M o...

Page 30: ...10 Fasten three screws on RF upper board P N 72H02729 00M 3 NOTE SCREW TORQUE 0 5KGF CM2 11 Stick Sponge on the Switch connector as shown 12 Fasten 6 screws on the display bottom cover P N 72H02258 01...

Page 31: ...M TP002 0706 HTC Corporation 15 Fasten four screws on the display bottom cover P N 72H01706 01M 4 NOTE SCREW TORQUE 1 2KGF CM2 16 Stick Sponge on LCM as shown 17 Attach the Keypad FPC to the supporter...

Page 32: ...C CONFIDENTIAL SM TP002 0706 HTC Corporation 20 Remove the release paper on the Keypad and attach it to the FPC 21 Insert the RF upper board FPC through the hole 22 Fasten four screws as shown P N 72H...

Page 33: ...nverse Service Manual Page 33 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 25 Stick Rubber on M B 26 Insert Side key Volume FPC and Key Voice FPC on the Main Board 27 Stick mylar on volume FPC...

Page 34: ...ce Manual Page 34 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 30 Stick a gasket on the Main Board 31 Insert M B into keyboard upper cover 32 Attach key voice bottom FPC and side key volume bo...

Page 35: ...Doc Title Converse Service Manual Page 35 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 35 Insert I O board on the keyboard upper cover 36 Fasten one screw on the I O board P N 72H00651 00M 1...

Page 36: ...HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 38 Attach the Mylar to the IO board FPC I II 39 Stick mylar as the location indicated I II 40 Attach the speaker to the keyboard bottom cover 41 Insert...

Page 37: ...c Title Converse Service Manual Page 37 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 43 Faster five screws on the Keyboard bottom Cover 44 Insert antenna on the Keyboard bottom Cover and lock...

Page 38: ...upgrade thru RUU Re flash Upgrade Utility Connect device to PC I Setting and allow USB connections in Microsoft ActiveSync II Connect your device and desktop or laptop via USB cable III Check the pop...

Page 39: ...rporation RUU 1 III Read the pop up message form ROM update utility and select the I understand checkbox IV Click Next to proceed RUU 2 V Read the pop up message form ROM update utility to follow and...

Page 40: ...002 0706 HTC Corporation RUU 4 IX Double verify the ROM revision which you want to update before re flash procedure X Click Next to proceed RUU 5 XI Read the information from pop up message and the OS...

Page 41: ...REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 41 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation RUU 7 XIV The OS upgrade is finished click Finish...

Page 42: ...ROM image from SDO http htcscm10 htc com tw SDO II Un zip the image file Format SD card and copy image file to SD card III Select file system and format the SD card to FAT32 mode IV Copy image file C...

Page 43: ...1 15 A03 Doc Title Converse Service Manual Page 43 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation SD Upgrade 2 VIII Reading source code from SD card Note This process will takes 10 mins please d...

Page 44: ...ft2 Send End Start OK 4 Vibrator Test Vibrator on test 5 LED Test Red Green BT WL Key Led 6 B L Test Front light test On Dim Off 7 SD test SD card Read Write test 8 MegaSIM test MegaSIm Test 9 Battery...

Page 45: ...ss Action button to start each of test items Diagnostic Main Menu Function Test Menu I Turn the device power off and insert Diagnostic SD card II Press and hold Power Capture button including Reset bu...

Page 46: ...tern I Press Action key to select Display Test on Function test menu II After the test pattern is show up please check the pattern if any un uniform color or chromatist III Press Action key to continu...

Page 47: ...ss Action key to select Button Test on Function test menu II Follow the instruction on screen to perform the Key Button test Power Message Camera VolUp VolDown Soft1 Send Home Soft2 End Back Up Down L...

Page 48: ...n screen to perform the LED inspection test Red Green AMBER BT WLAN and Keypad III Press Action key to exit and return to Function test menu B L Test I Press Action key to select B L Test on Function...

Page 49: ...orporation MegaSIM Test III Press the Action key to start the MegaSIM Test Note If your unit doesn t support MegaSim you don t have to perform the test Battery test I Press the Action key to start Bat...

Page 50: ...the Today screen when your device is connected to your desktop or laptop Camera Test I Tap Start Program Camera or Press Camera button to turn on the Camera II Make sure the device will present and en...

Page 51: ...M TP002 0706 HTC Corporation 4 On the preview screen tap the Magnifier icon to view the captured video clip 5 Tap X to close the camera program 6 Tap the Browser icon and choose My video 7 Tap and Hol...

Page 52: ...screen and turn on WLAN II Select the hot spot or access point which searchable and appears on screen III Key in the Network Key if needed then Connect IV Once the hot spot access point is connected p...

Page 53: ...TP002 0706 HTC Corporation 5 Power measurement test 5 1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main board which caused high pow...

Page 54: ...sed Date 2009 01 15 A03 Doc Title Converse Service Manual Page 54 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation C types Jig Jig C 4 pins Short Equipment set up 1 Connect control box and jig thr...

Page 55: ...TP002 0706 HTC Corporation 2 Set up each button by row A D according to product specification Following is an setting for Converse Button set up matrix MODEL JIG TYPE A B C D Converse C 1 8 2 1 It me...

Page 56: ...urrent Idle current value must under 220mA if over the criteria it means M B failed please replace M B for repair condition Display on BL default KB LED off GSM standby WiFi off BT off Sleep current t...

Page 57: ...M TP002 0706 HTC Corporation 6 Cosmetic Inspection Criteria 6 1 Classes definition of inspective area Class A area The front side of main unit involve all buttons and LED lens except LCD Class C area...

Page 58: ...h W Width N Number of defects S Distance from dot to dot Inspecting distance 30 5cm Mechanical inspection angle 90 degrees LCM inspection angle 90 15 degrees Inspection time 5 secs per surface Ambient...

Page 59: ...Dots 2 adjacent 0 Minor Dark or Bright lines 0 Minor All Allowable Dots DefectsTotal Number 3 S 5mm Minor Electrical Characteristic Defects Shift and tilt of screen viewed area The black edge around d...

Page 60: ...Class A Exposure of substrate do not accept Scratch L 4mm W 0 2mm N 2 S 10mm MI Class C Label area don t care Exposure of substrate do not accept Scratch L 10mm W 0 4mm N 5 S 5mm MI Contamination dot...

Page 61: ...another unit 2 Buttons Do Not Respond 1 Try to cold boot the unit then tries again 2 Dismantle the unit check the status of switches on the Main Board and the plastic parts of the Button not respondin...

Page 62: ...6 PC Connection not possible 1 If test result is NFF it is possible caused by user connect cradle to computer before ActiveSync is installed 2 Check whether Connection Settings in the MS ActiveSync i...

Page 63: ...tery Pack 4 Try with another Battery Pack or Replace Battery Pack if necessary 5 Try with another Main Board or Replace Main Board if necessary 6 Once the defective part has been identified verify it...

Page 64: ...11 No Recorded Sound or Distorted sound 1 Check Sound Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Try to re flash the ROM code 4 Dismantle and Check whether the...

Page 65: ...ised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 65 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 Generic Labeling Plan Agency label 8 1 Agency label CONV100 black ID HTC P N 7...

Page 66: ...ate 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 66 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 2 Agency label CONV100 white ID HTC P N 77H00613 01M Size 44...

Page 67: ...sed Date 2009 01 15 A03 Doc Title Converse Service Manual Page 67 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 8 3 Unit label location explanation Water sensitive label HTC P N 77H00675 00M Qt...

Page 68: ...044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 68 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 9 Generic Spare Part List and Photos 9 1 SP...

Page 69: ...GENERIC AND ONLY FOR REFERENCE THE COLOR AND APPEARANCE MAY BE DIFFERENT FROM THE SHIPPED PARTS IF YOU WANT TO APPLY THOSE PARTS PLEASE CONTACT YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION AS FO...

Page 70: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 70 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 71: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 71 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 72: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 72 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 73: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 73 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 74: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 74 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation...

Page 75: ...soldering iron temperature must be setup 415 The temperature range is 415 5 and the solder wire s diameter is 0 4 0 5 0 6mm SAC 305 1 1 E Please be noticed to follow below steps for main board repair...

Page 76: ...1H00452 00M PCBA MAIN BOARD Side A Location P N Description Q ty Description MAM1 75H00610 00M Connector B to B 70mohm 22P 0 4pitch 0 3A 60V 1 Camera Connector MAM7 75H00704 00P Connector B to B 80P 0...

Page 77: ...PCBA MAIN BOARD Side B Location P N Description Q ty Description PAM2 36H00665 00M Vibrator BHT 3285 SANYO SMT Type 70 20degC 1 Vibrator MAM2 75H00738 00M Connector SIM Card 50mohm 8P 2 54mmPitch 1 S...

Page 78: ...Doc No DOC 00044120 REV Issued Date 2008 07 17 Revised Date 2009 01 15 A03 Doc Title Converse Service Manual Page 78 of 78 HTC CONFIDENTIAL SM TP002 0706 HTC Corporation 10 RF Antenna Specification...