Getting help
To find out more about using HTC Sync Manager, download the user guide PDF from the HTC
support site (
). Or open the Help that comes with the software.
On Windows, click in HTC Sync Manager, and then click
Help
.
Reset
Restarting HTC Desire 825 (Soft reset)
If HTC Desire 825 is running slower than normal, is unresponsive, or has an app that is not
performing properly, try rebooting and see if that helps solve the problem.
1.
If the display is off, press the POWER button to turn it back on.
2.
Press and hold the POWER button, and then tap
Restart
.
HTC Desire 825 not responding?
If HTC Desire 825 does not respond when you touch the screen or press the buttons, you
can still restart it.
Press and hold the POWER and VOLUME DOWN buttons for at least 12 seconds.
HTC Desire 825 then restarts.
Resetting network settings
Reset the network settings when you're having problems connecting HTC Desire 825 to your mobile
data or Wi-Fi network and Bluetooth devices.
1.
From the Home screen, tap
>
Settings
>
Backup & reset
.
2.
Tap
Network settings reset
.
3.
Tap
Reset settings
.
4.
Tap
Reset settings
.
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Sync, backup, and reset