lp-790 Revision Date 1.3.22
18
Everlast Elevate Stainless Steel Electric Water Heater
Limited Warranty
For Residential Use
HTP warrants each electric water heater and its components to be free
from defects in materials and workmanship according to the following
terms, conditions, and time periods. UNLESS OTHERWISE NOTED
THESE WARRANTIES COMMENCE ON THE DATE OF INSTALLATION. This
limited warranty is only available to the
original consumer purchaser
(hereinafter “Owner”) of the water heater, and is non-transferable.
WARRANTY REQUIREMENTS
Residential Use shall mean water heaters used in a single family dwelling,
or water heaters used in a multiple family dwelling, apartment, or condo
owned by the Owner of the water heater, provided that each water
heater services a single dwelling. Lifetime Warranties are only available
to Owner occupied dwellings defined as Residential Use above.
Any application not meeting Residential Use requirements, such as water
heaters installed in rental properties servicing more than one dwelling,
leasing or rental programs, or any uses other than explicitly described
above shall be described as “Other than Residential Use” and be covered
with a five (5) years tank and one (1) year components warranty
regardless of any other warranty period specified.
WARRANTY PERIODS
Model Number
Suffix
Use
Tank
Components
“N”
Residential Use
Ten (10) Years
One (1) Year
Lifetime
*
Six (6) Years
*
Other than
Residential Use
Five (5) Years
One (1) Year
*Water heater must be registered online within ninety (90) days of
the installation date. Lifetime Warranties are only available to Owner
occupied dwellings defined as Residential Use.
COVERAGE
A. HTP will repair or replace, at its option, any defective or malfunctioning
component found to have failed within the above stated warranty
periods, provided such defect or malfunction has been verified by
an authorized HTP representative. Replacement components will be
warranted for ninety (90) days.
B. Should a defect or malfunction result in a leakage of water from the
water heater within the above-stated warranty periods due to defective
material or workmanship, malfunction, or failure to comply with the
above warranty, with such defect or malfunction having been verified by
an authorized HTP representative, HTP will repair or replace, at its option,
the defective or malfunctioning water heater. Replacements will be of
the nearest comparable model available at the time of replacement. The
replacement water heater will be warranted for the unexpired portion of
the applicable warranty period of the original water heater.
C. In the event of a leakage of water of a replacement water heater due
to defective material or workmanship, malfunction, or failure to comply
with the above warranty, HTP reserves the right to issue a refund of the
published wholesale price available at the date of manufacture of the
original water heater through the proper distribution channels.
D. If government regulations, industry certification, or similar standards
require the replacement water heater or component(s) to have features
not found in the defective water heater or component(s), the Owner
will be charged the difference in price represented by those required
features. If the Owner pays the price difference for those required
features and/or to upgrade the size and/or other features available on
a new replacement water heater or component(s), the Owner will also
receive a complete new limited warranty for that replacement water
heater or component(s).
E. If at the time of a request for service the Owner cannot provide a copy
of the original sales receipt or the warranty registration, the warranty
period for the water heater shall then be deemed to have commenced
on the date of manufacture of the water heater and NOT the date of
installation of the water heater, and be covered by the unexpired portion
of the warranty detailed above.
F. This warranty extends only to water heaters utilized in water heating
applications that have been properly installed by qualified professionals
based upon the manufacturer’s installation instructions.
G. It is expressly agreed between HTP and the Owner that repair,
replacement, or refund are the exclusive remedies of the Owner.
OWNER RESPONSIBILITIES
The Owner or Qualified Installer / Service Technician must:
1. Have a relief valve bearing the listing marks of the American Society of
Mechanical Engineers (ASME) installed with the water heater assembly in
accordance with federal, state, and local codes.
2. Have a vacuum relief valve certified to ANSI Z21.22 - Relief Valves for
Hot Water Supply Systems - installed with the water heater assembly in
accordance with federal, state, and local codes and in installations prone
to vacuum related damages.
3. Maintain the water heater in accordance with the maintenance
procedure listed in the manufacturer’s provided instructions. Preventive
maintenance can help avoid any unnecessary breakdown of the water
heater and keep it running at optimum efficiency.
4. Maintain all related system components in good operating condition.
5. Use the water heater in an open system, or in a closed system with a
properly sized and installed thermal expansion tank.
6. Use the water heater at water pressures not exceeding the working
pressure shown on the rating plate.
7. Keep the water heater free of damaging scale deposits.
8. Make provisions so if the water heater or any component or connection
thereto should leak, the resulting flow of water will not cause damage to
the area in which it is installed.
9. Have the anode rod inspected and replaced as necessary.
WARRANTY EXCLUSIONS
This limited warranty will not cover:
1. Any water heater purchased from an unauthorized dealer.
2. Any water heater not installed by a qualified heating installer / service
technician, or installations that do not conform to ANSI, CSA, and/or UL
standards, as well as any applicable national or local building codes.
3. Service trips to teach the Owner how to install, use, maintain, or to bring
the water heater installation into compliance with local building codes and
regulations.
4. The workmanship of any installer. The manufacturer disclaims and does not
assume any liability of any nature caused by improper installation, repair, or
maintenance.
5. Electricity or fuel costs, or increased or unrealized savings for same, for any
reason whatsoever.
6. Any water damage arising, directly or indirectly, from any defect in the
water heater or component part(s) or from its use.
7. Any incidental, consequential, special, or contingent damages or expenses
arising, directly or indirectly, from any defect in the water heater or the use
of the water heater.
8. Failure to locate the water heater in an area where leakage of the tank or
water line connections and the relief valve will not result in damage to the
area adjacent to the water heater or lower floors of the structure, as well as
failure to install the water heater in or with a properly sized drain pan routed
to an approved drainage location.
9. Any failed components of the system not manufactured by HTP as part of
the water heater.
10. Water heaters repaired or altered without the prior written approval of
HTP.
11. Damages, malfunctions, or failures resulting from improper installation,
or failure to install the water heater in accordance with applicable building
codes/ordinances or good plumbing and electrical trade practices; or
failure to operate and maintain the water heater in accordance with the
manufacturer’s provided instructions.
12. Damages, malfunctions, or failures resulting from failure to operate the
water heater at pressures not exceeding the working pressure shown on the
rating label.
13. Failure to operate the water heater in an open system, or in a closed
system with a properly sized and installed thermal expansion tank.
14. Failure or performance problems caused by improper sizing of the water
heater, expansion device, piping, electric service voltage, wiring or fusing.
