B222s User’s Guide
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H A P T E R
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Troubleshooting
26.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
LTE Device Access and Login
•
Internet Access
•
Wireless Internet Access
•
Phone Calls and VoIP
•
UPnP
26.2 Power, Hardware Connections, and LEDs
The LTE Device does not turn on. None of the LEDs turn on.
1
Make sure the LTE Device is turned on.
2
Make sure you are using the power adaptor or cord included with the LTE Device.
3
Make sure the power adaptor or cord is connected to the LTE Device and plugged in to an
appropriate power source. Make sure the power source is turned on.
4
Turn the LTE Device off and on.
5
If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
1
Make sure you understand the normal behavior of the LED. See
Section 1.6 on page 18
.
2
Check the hardware connections. See the Quick Start Guide.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
Summary of Contents for B222s
Page 4: ...Contents Overview B222s User s Guide 4 ...
Page 12: ...Table of Contents B222s User s Guide 12 ...
Page 13: ...13 PART I User s Guide ...
Page 14: ...14 ...
Page 28: ...28 ...
Page 78: ...Chapter 7 Routing B222s User s Guide 78 ...
Page 82: ...Chapter 8 DNS Route B222s User s Guide 82 ...
Page 102: ...Chapter 10 Network Address Translation NAT B222s User s Guide 102 ...
Page 114: ...Chapter 12 Firewall B222s User s Guide 114 ...
Page 120: ...Chapter 14 Parental Control B222s User s Guide 120 ...
Page 125: ...Chapter 15 VoIP B222s User s Guide 125 ...
Page 144: ...Chapter 15 VoIP B222s User s Guide 144 ...
Page 154: ...Chapter 17 Traffic Status B222s User s Guide 154 ...
Page 156: ...Chapter 18 User Account B222s User s Guide 156 ...
Page 170: ...Chapter 24 Backup Restore B222s User s Guide 170 ...
Page 172: ...Chapter 25 Diagnostic B222s User s Guide 172 ...
Page 218: ...Appendix B Setting Up Your Computer s IP Address B222s User s Guide 218 ...
Page 228: ...Appendix C Pop up Windows JavaScript and Java Permissions B222s User s Guide 228 ...
Page 252: ...Appendix E Common Services B222s User s Guide 252 ...