Huawei E397, Quick Start Manual

Page 1: ...Quick Start Guide U S Cellular Customer Service 1 888 944 9400 HUAWEI UML397 Wireless Modem ...

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Page 3: ...Know Your USB Wireless Modem 2 Getting Started 6 Getting Started Windows 11 Getting Started MAC 12 About the U S Cellular Broadband Connect Networks window 13 Application Settings 15 Frequently Asked Questions 23 Technical Support 26 ...

Page 4: ...cess a wireless network at high speed Note This manual describes the appearance of the USB Wireless Modem as well as the procedures for preparation installation and removal For operation details about the management program see the online help included in the management program LTE is a trademark of ETSI ...

Page 5: ...reless Modem The following figure shows the appearance of the USB Wireless Modem It is provided only for your reference The figure on the right shows a product with its cover removed The actual product may be different 1 2 3 4 5 6 ...

Page 6: ...3 Rotatable USB Connector It connects the USB Wireless Modem to a PC RF Output Power Port It connects an RF cable to the USB Wireless Modem for RF tests ...

Page 7: ...ng with a CDMA 1X network Blue blinking once every 2s The USB Wireless Modem is registering with a 3G network Cyan blinking once every 2s The USB Wireless Modem is registering with a 4G LTE network Green solid The USB Wireless Modem is connected to a CDMA 1X network Blue solid The USB Wireless Modem is connected to a 3G network Cyan solid The USB Wireless Modem is connected to a 4G LTE network Off...

Page 8: ...5 Button Press the button to turn over the USB connector as shown in the following figure microSD Card Slot It holds a microSD card ...

Page 9: ...6 Getting Started Installing the 4G LTE SIM card 1 Slide the front cover off 2 Insert the SIM card into the card slot 3 Slide the front cover back onto the USB Wireless Modem until it snaps into place ...

Page 10: ...separately Ensure that the beveled edge of the SIM card is properly aligned with that of the SIM card slot and the microSD card is inserted according to the direction as labeled on the microSD card slot Do not remove the microSD or SIM card when the card is in use Otherwise the card as well as your USB Wireless Modem may get damaged and the data stored on the card may be corrupted ...

Page 11: ...he package into the device This SIM card will only work with this device Once the SIM card has been inserted do not remove If your SIM card is ever separated from the device or damaged your device will not function If you experience any issues with your device contact Customer Service at 1 888 944 9400 or visit your nearest U S Cellular retail location ...

Page 12: ...ment SIM card to Your address within the United States without charge provided that you request the replacement SIM card during or within thirty 30 days following the Warranty Period by calling U S Cellular Customer Service at 1 888 944 9400 or dialing 611 on Your U S Cellular handset or by visiting a U S Cellular retail store REPLACEMENT OF THE SIM CARD AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY...

Page 13: ...ITH RESPECT TO THE SIM CARD EXCEED THE COST OF REPLACING THE SIM CARD THIS LIMITED WARRANTY SHALL BE CONSTRUED UNDER THE LAWS OF THE STATE OF ILLINOIS EXCLUDING ITS CONFLICTS OF LAW PROVISIONS SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS AND DISCLAIMERS MA...

Page 14: ...puter and close all programs 2 Insert the USB Wireless Modem into the USB port 3 If set up does not automatically start a Click the Start Button b Choose My Computer c Find and double click on the drive icon U S Cellular Broadband Connect that represents the USB Wireless Modem 4 Follow the steps in the installation wizard ...

Page 15: ...represents the USB Wireless Modem 4 Find and run the U S Cellular Broadband Connect icon in the MAC U S Cellular Broadband Connect folder 5 Double click the U S Cellular Broadband Connect icon to begin the installation 6 Follow the steps in the installation wizard Double click on the U S Cellular Broadband Connect icon on your desktop or click on the Windows Start menu and select U S Cellular Broa...

Page 16: ...broadband connects network window by default This view is where you manage your Broadband connections The Broadband Networks window displays all currently available network connections At a glance you can see the signal strength Your current connection state and the elapsed time of the connection are displayed ...

Page 17: ... by clicking one button on the main UI This can also be access by selecting the File Connect to Internet Your device and connection profile are automatically configured connecting to the Internet is as simple as the Connect Disconnect Button Simply click this to end your current connection ...

Page 18: ...and Connect contains a log file of all connection made using the program The data in the log can be easily sorted by connection number date time duration bytes sent bytes received total bytes and status The data will be taken from the device and then deleted on the device and stored on the PC This ensures if the user connects outside of the software it is still recorded into the log file The data ...

Page 19: ...16 recorded are the Windows errors received when making the connection ...

Page 20: ...enu or simply by double clicking on the envelop icon If there are unread messages the unread messages are listed in bold and shown in the Inbox For Windows users the system tray also shows the green message icon which indicates there are unread messages in your inbox The green message icon and the bold listings disappear as soon as you have read the message ...

Page 21: ...e You can print change the status or delete the messages The text message function supports receiving text messages while your device is on a 3G network Trying to receive text messages while connected to a 4G LTE network will require the connection to be interrupted The U S Cellular Broadband Connect will prompt you before performing this action The Broadband Connect will also automatically check ...

Page 22: ... and or Go To URL if you would like the U S Cellular Broadband Connect to automatically open a browser window when a connection is established In the Launch Internet Connection section you can choose to manually or automatically have your Internet connection established Here you also have an option to automatically disconnect your Internet connection after a specified amount of time or data has be...

Page 23: ...k access section you can select to only connect to 3G networks You may find this convenient if you are constantly moving in and out of 4G LTE coverage areas This option is also available directly under the options menu ...

Page 24: ...TAB This section allows you to select the audio file that is played when a message arrives You can choose the default notification or select file to choose your own notification Note only wav file types are supported ...

Page 25: ...22 MISCELLANEOUS TAB This section allows you to choose when and how the U S Cellular Broadband Connect is launched There is also an option to be prompted before disconnecting ...

Page 26: ... Unplug and re plug the USB device if you are still having trouble How do I connect to a network When U S Cellular Broadband Connect finds one or more available networks click on the Connect button or select Connect to Internet from the File menu How do I stop the U S Cellular Broadband Connect from launching every time I restart my PC Follow these steps 1 Select the Tools Menu and click on Genera...

Page 27: ...Client The VPN Setup Wizard window will appear 2 Walk through the wizard selecting from the VPN clients or select Other to configure a different client 3 Then choose how you want the VPN Client to be launched 4 Click Finish to save How do I activate my wireless modem You wireless modem is automatically activated If you receive a message the activation has failed try closing the U S Cellular Broadb...

Page 28: ...ing you through the process of checking if there is an update available for the software 3 If there is an update available you will be given the option to download and install it The software will automatically restart when the update install is complete Can the software be launched when my computer is powered on YES Follow these steps to setup the U S Cellular Broadband Connect to start when your...

Page 29: ...Support To contact U S Cellular Technical Support please call 1 888 944 9400 or 611 from your U S Cellular wireless phone or visit a retail location Be sure to include the version of Windows and the type of wireless modem you are using as well a description of the problem you are experiencing QSG397US Version V100R001_01 Part Number 3101 ...

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