Huawei E589U-12 Faq Download

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2012-12-20

华为机密，未经许可不得扩散

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E589U-12 FAQ

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Q1:

Main Features of E589U-12:

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Q2:

Hardware specifications of E589U-12:

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Q3:

Keys, Interface of E589U-12

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Q4:

What information displayed on E589U-12’s TFT screen?

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Q5:

The AutoPlay dialog box does not appear when connect E589U-12 to PC with USB cable

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Q6:

I can’t visit Internet when I connect my E589u-12 to PC by USB cable, why?

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Q7:

Establish WiFi connection between PC and E589u-12

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Q8:

My device connected to E589U-12’s wireless network, but cannot open Web UI

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Q9:

E589U-12’s signal is weak and cannot register to 4G network

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Q10:

E589U-12’s Wi-Fi signal is always weak

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Q11:

Default encryption method of E589U-12

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Q12:

I forget my Wi-Fi key and Web login password I can’t login my E589U-12

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Q13:

How long it may take to fully charge E589U-12 and how long E589U-12 can work by using

the fully charged battery?

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Q14:

I feel my E589U-12 getting hot after long hours usage. Is there safety concern?

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Q15:

Which terminals could E589u-12 support

？

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Q16:

How can I get version information of my E589U-12

？

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Summary of Contents for E589U-12

Page 1: ...nd E589u 12 6 Q8 My device connected to E589U 12 s wireless network but cannot open Web UI 8 Q9 E589U 12 s signal is weak and cannot register to 4G network 10 Q10 E589U 12 s Wi Fi signal is always weak 11 Q11 Default encryption method of E589U 12 12 Q12 I forget my Wi Fi key and Web login password I can t login my E589U 12 12 Q13 How long it may take to fully charge E589U 12 and how long E589U 12 ...

Page 2: ...et switched PS domain data service based on LTE UMTS and GSM SMS based on UMTS and GSM Wi Fi and Wi Fi Protected Setup WPS Concurrent wireless connections from 10 users Built in Dynamic Host Configuration Protocol DHCP server Domain Name System DNS relay and network address translation NAT 3000 mAh built in battery non removable that supports up to 6 hours operating time Maximum standby time is 20...

Page 3: ...4 MB SD RAM Maximum transmit power LTE 22 2 7 dBm UMTS 23 2 7 dBm WLAN 802 11b 13 3 dBm 802 11g 11 3 dBm 802 11n 11 3 dBm Receiver sensitivity LTE 2100 MHz 97dBm 10 MHz 1800 MHz 94dBm 10 MHz 2600 MHz 95dBm 10 MHz 900 MHz 94dBm 10 MHz DD800MHz 94dBm 10 MHz UMTS 109 dBm 3 8 MHz WLAN 802 11b 76 dBm 11 Mbit s or 82 dBm 1 Mbit s WLAN 802 11g 65 dBm 54 Mbit s WLAN 802 11n 64 dBm 65 Mbit s WLAN rate 802 ...

Page 4: ...n SIM card interface External main antenna interface Display TFT LCD Keys Wi Fi Power multiplexing key WPS switch and Reset key Antenna Built in LTE UMTS GSM main antenna Built in LTE UMTS diversity antenna Built in WLAN antenna External LTE UMTS GSM main antenna interface Dimensions H x W x D 13 5 mm x 62 mm x 113 mm Weight About 140 g Ambient temperature Operating 0 C to 35 C Storage 20 C to 70 ...

Page 5: ...名称文档密级 2012 12 20 华为机密未经许可不得扩散第 5 页共 15 页 Q3 Keys Interface of E589U 12 A Q4 What information displayed on E589U 12 s TFT screen A Information you can read from the TFT screen of E589U 12 showed below ...

Page 6: ...A E589u 12 don t support NDIS so it cannot mapped virtual Network adapter in device manager when E589u 12 connect PC with USB cable so you cannot open its WEB UI on PC also you cannot access internet when you only use USB cable to connect PC and E589u 12 If you need connect internet over E589u 12 please use Wi Fi Q7 Establish WiFi connection between PC and E589u 12 A Please follow these steps to s...

Page 7: ... of wireless network card turned from status of acquiring IP address into your PC has established WiFi connection with E589u 12 successfully enter http 192 168 1 1 in web browser ex IE to visit Web UI Windows 7 1 Enable your wireless network card and double click icon displayed on windows start bar to open Connection are available dialog Notice Press twice consecutively to display the current SSID...

Page 8: ...rk card turned from status of acquiring IP address into your PC has established WiFi connection with E589u 12 successfully Q8 My device connected to E589U 12 s wireless network but cannot open Web UI A 1 Double to check your wireless network connection on windows start bar Make sure your device is connected with your E589U 12 not other Wi Fi device 2 Open Web Browser from your device ex Microsoft ...

Page 9: ...文档密级 2012 12 20 华为机密未经许可不得扩散第 9 页共 15 页 E589U 12 s Web UI 3 If Web Browser failed to bring you to Web UI click Tool from Browser then select Internet Options Select Connections tab then click LAN settings ...

Page 10: ...h the Web Browser to show E589U 12 management console page Q9 E589U 12 s signal is weak and cannot register to 4G network A 1 Please check local network condition check whether there is 4G network which provided by telecom operator at the moment Ensure you are not in some close environment You may check the signal strengthen by the icon displayed on Web UI main page ...

Page 11: ...e operator for some reasons Please reset E589U 12 and check If E589U 12 still cannot camp on the network please contact with your device provider 5 Login Web UI to check whether E589U 12 has been set to auto mode If your E589U 12 has been set to auto please select the 4G Only option in the drop down menu Q10 E589U 12 s Wi Fi signal is always weak A 1 Keep E589U 12 at least 3 to 6 feet away from ot...

Page 12: ...ength Move your device closer to E589U 12 can avoid obstacles and improve Wi Fi signal 3 Change the Wi Fi channel to fix one other than auto you can try the available channel one by one and select the channel with best signal strength Q11 Default encryption method of E589U 12 A E589U 12 support following encryption method 1 SHARE authentication mode WEP NONE 2 WPA PSK authentication mode AES TKIP ...

Page 13: ...89U 12 can work by using the fully charged battery A 1 Maximum time to full charge E589U 12 battery Device off charged by AC charger 3h Device on charged by AC charger 3 5h 4h Device off and charged by USB cable 7 5 8h 2 Maximum working time Maximum operating time 6 hours Maximum standby time 200 hours while Wi Fi is off 42 hours while Wi Fi is on Some improper uses will influent the life of batte...

Page 14: ...atically power off if its temperature reach 157 69 for safety protection Please don t use E589U 12 in close environment it will cause poor signal and high heat of your E589U 12 Q15 Which terminals could E589u 12 support A Most of popular terminals example iPhone iPAD iTouch PSP Wii PS3 XBOX360 Android smart phone Windows Mobile smart phone Symbian smart phone and so on could share E589u 12 s 4G 3G...

Page 15: ...文档名称文档密级 2012 12 20 华为机密未经许可不得扩散第 15 页共 15 页 ...

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