Huawei EP820-C71, User Manual

Page 1: ...EP820 V100R003C00 User Guide Issue 05 Date 2016 06 20 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ... be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ens...

Page 3: ...ngineers l Field engineers Organization 1 Change History Updates between document issues are cumulative Therefore the latest document issue contains all updates made in previous issues 2 Safety Information This section contains important information pertaining to the operating instructions of your device It also contains information about how to use the device safely Read this information carefull...

Page 4: ... not avoided could result in equipment damage data loss performance deterioration or unanticipated results NOTICE is used to address practices not related to personal injury Calls attention to important information best practices and tips NOTE is used to address information not related to personal injury equipment damage and environment deterioration General Conventions The general conventions tha...

Page 5: ... separated by vertical bars A minimum of one item or a maximum of all items can be selected x y Optional items are grouped in brackets and separated by vertical bars Several items or no item can be selected GUI Conventions The GUI conventions that may be found in this document are defined as follows Convention Description Boldface Buttons menus parameters tabs window and dialog titles are in boldf...

Page 6: ...ations that may be found in this document are defined as follows Action Description Click Select and release the primary mouse button without moving the pointer Double click Press the primary mouse button twice continuously and quickly without moving the pointer Drag Press and hold the primary mouse button and move the pointer to a certain position EP820 User Guide About This Document Issue 05 201...

Page 7: ... 5 Accessories 20 5 Operation and Maintenance 21 5 1 Indicator Status 21 5 2 Status Icons 22 5 3 Home Screen 23 5 4 Basic Functions 24 5 4 1 General Settings 24 5 4 2 Group Call 25 5 4 3 P2P Voice Call 27 5 4 4 Direct Mode Operation 28 5 4 5 Contacts 29 5 5 Video Service 29 5 5 1 Video Call 29 5 5 2 Video Surveillance 30 5 5 3 Video Distribution 31 5 5 4 Video Sending 31 5 6 Message Service 33 5 6...

Page 8: ...ge 34 5 7 Security Configuration 34 5 8 Installing the third party applications 37 6 Glossary 38 EP820 User Guide Contents Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd vii ...

Page 9: ...nformation is deleted 04 2016 03 20 This is the fourth issue of V100R003C00 Compared with V100R003C00 03 2015 06 05 this issue has no new information Compared with V100R003C00 03 2015 06 05 this issue has the following changes Topic Description 5 7 Security Configuration Added the description of the data priority on a trunking network 3 2 Specifications Modified the supported resolution of video c...

Page 10: ...1 2015 03 04 this issue has the following changes Topic Description 3 3 Product Security Added the security related information 4 4 Powering On and Powering Off Added information about the login box Compared with V100R003C00 01 2015 03 04 no information is deleted 01 2015 03 04 This is the first issue of V100R003C00 Compared with V100R003C00 Draft B 2014 12 12 this issue has the following new info...

Page 11: ...content descriptions 5 7 Security Configuration 5 4 2 Group Call Added the description on releasing calls in emergency mode 4 4 Powering On and Powering Off Added the description on operations when the password is forgotten 3 2 Specifications Added information about frequency bands Compared with V100R003C00 Draft A 2014 10 30 no information is deleted Draft A 2014 10 30 This is the Draft A issue o...

Page 12: ... volume can damage your hearing To reduce the risk of damage to hearing lower the headset volume to a safe and comfortable level Safety of Children Comply with all precautions with regard to children s safety Letting the child play with your device or its accessories which may include parts that can be detached from the device may be dangerous as it may present a choking hazard Ensure that childre...

Page 13: ...ories should not be disposed of as normal household garbage Local laws and regulations on the disposal and recycle of such objects should be followed Accessories Use ONLY original batteries chargers and accessories supplied by the device manufacturer The use of any other type of battery charger or accessory may invalidate any warranty for the device may be in violation of local rules or laws and m...

Page 14: ...lcohol and benzene to clean the device and the charger Otherwise parts of the device may be damaged or a fire can be caused You can clean the device and the charger with a piece of damp and soft antistatic cloth Power off the device before cleaning or maintenance and disconnect the charger from the device Secure the headset slot cover interface cover and battery cover l Do not dismantle the device...

Page 15: ...earance of an EP820 including its phone body and keypad Figure 3 1 shows the phone body of an EP820 Figure 3 1 Phone body of an EP820 EP820 User Guide 3 Overview Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 7 ...

Page 16: ...nter the hot mic emergency mode call if Hot Mic is enabled l You can wake up a dormant EP820 by pressing the key l The key does not take effect when the phone is in public network mode 3 LTE antenna interface None 4 Earpiece None 5 Front camera None 6 Secondary microphone The secondary microphone is used when you make a voice call or perform a video service in handsfree mode or make a DMO call or ...

Page 17: ...oup list screen 20 Volume 21 Power Key l When an EP820 is off hold down the key for 3s to power on the EP820 l When an EP820 is on hold down the key for 1s to 10s and then choose the power off option from the displayed menu l When an EP820 is on hold down the key for longer than 10s to restart the EP820 l You can wake up a dormant EP820 by pressing the key 22 Customized function key Hold down the ...

Page 18: ... the EP820 Table 3 3 Table 3 4 and Table 3 5 provide the specifications of an EP820 Table 3 3 EP820 hardware specifications Specifications Description Dimensions H x W x D in unit of mm 161 without antenna x 80 x 28 2 Weight g 450 with antenna and battery Battery capacity mAH 4000 Protection rating IP67 Operating temperature 10 to 55 Storage temperature l Phone body 40 to 85 l Battery in 30 day st...

Page 19: ... l 1 4 G 25 2 l 1 8 G 25 2 l 3400 to 3800 MHz 23 2 l DMO 30 2 Screen size 4 5 inch Screen resolution 480 854 Touchscreen Supported Front camera 5 0 mega pixels Back camera 13 0 mega pixels Flash Supported SIM card type Dual slots for hardware SIM card Micro SIM Support software SIM card but does not support modification The system will give priority to identify the hardware SIM card GPS GPS BDS GL...

Page 20: ...upported Incoming outgoing call barring Supported Video and data services Video calls Supported Video surveillance Supported Video sending Supported Video distribution Supported One key sending l Supporting one key video sending l Supporting one key photo sending GPS locating Supported SMS P2P SMS Supported Mass SMS Supported Size of a message 1000 bytes MMS P2P MMS Supported Mass MMS Supported Si...

Page 21: ... system with encryption l The EP820 system does not write startup passwords and other accounts and passwords for VPN and screen lock in plain text in temporary files logs configuration files and cookies l The application software logs which are used for product maintenance may involve user data such as short number and IP address When user data is logged users are prompted to confirm the operation...

Page 22: ... the application software are transmitted over the TLS encryption based XMPP protocol The configuration channel is carried over the insecure ZMQ protocol in a network of V100R002C00 Password Management l EP820 system passwords meet the password complexity requirements l The application software passwords meet the password complexity requirements l User names and passwords for login are encrypted a...

Page 23: ...n Union Table 3 7 describes the regulations that the EP820 complies with Table 3 7 Regulations that the EP820 complies with Name Description Reach Reach is the regulation on registration evaluation authorization and restriction of chemicals of the European Union WEEE The waste framework directive 75 442 EEC provides a detailed definition on electrical and electronics waste equipment The directive ...

Page 24: ...how to attach the antenna Figure 4 1 Attaching the antenna 4 2 Installing the Battery This section describes how to install the battery Figure 4 2 illustrates how to install the battery EP820 User Guide 4 Installation and Use Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 16 ...

Page 25: ...ng the battery NOTICE Close the battery cover tightly to prevent the phone from water EP820 User Guide 4 Installation and Use Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 17 ...

Page 26: ...ow to charge the phone and battery using the charger Figure 4 4 illustrates how to charge the phone without using the charger Figure 4 3 Charging using the charger EP820 User Guide 4 Installation and Use Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 18 ...

Page 27: ...password you need to enter the password If you enter an incorrect password for five consecutively times you have to wait for 30s before reentering a password l If the EP820 has a screen lock password you need to enter the screen lock password after entering the startup password l When EP820 is first powered on or restore the factory settings you need to manually enter the Password In the login box...

Page 28: ... accessories To obtain more information contact the device provider Table 4 1 EP820 accessory list Sequ ence Num ber Name Description 1 Insert earphone An optional accessory 2 Split loudspeaker and microphone An optional accessory Used to increase the EP820 volume with the support of the PTT key 3 Bluetooth earphone An optional accessory Used with the EP820 4 Bluetooth PTT key An optional accessor...

Page 29: ... slowly Battery level low 10 Out of network service areas Steady red Charging in progress Blinking green slowly Receiving a call Unread SMS MMS or missed call Steady green The floor is obtained in PTT DMO mode and a call can be initiated Charging complete battery level 90 Table 5 2 EP820 charger indicator and charging statuses Indicator Position Charger Indicator Status Charging Status Phone body ...

Page 30: ...rk mode TMO The phone is in trunked mode and trunking services are available Public Network The phone is in public network mode and public network services are available DMO The phone is in direct mode and DMO services are available Signal icons The phone is connected to the network and is in the network service area Data services are available The phone is connected to the network and is in the n...

Page 31: ... voice call Missed P2P video call Missed video sending Missed video distribution Missed SMS MMS Others Connected to an external handheld microphone Connected to a headset 5 3 Home Screen This section describes the home screen of an EP820 Figure 5 1 shows the home screen of an EP820 EP820 User Guide 5 Operation and Maintenance Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei...

Page 32: ... tap to enter General The following are general options l Network mode Specifies one of the three network modes which are public network mode PNM trunking mode operation TMO and direct mode operation DMO l Screen lock Specifies whether to lock the screen A screen lock password can be set l Brightness Specifies the screen brightness l Sound Specifies the volume of sounds EP820 User Guide 5 Operatio...

Page 33: ...Category TMO DMO PNM Service applications Group Calls Dialer enterprise network services P2P voice calls P2P video calls and video surveillance P2P voice calls in the public network Contacts Messaging Video Sending Additional applications Camera Browser Tools Recorder Flashlight Calculator File management Gallery Clock Music 5 4 2 Group Call This section describes operations related to trunking gr...

Page 34: ...elect the group which is you want to scan Joining a Group Before making a group call join a group using either of the following methods 1 On the home screen of the EP820 tap to enter Group management 2 Tap the group you need to join Making a Group Call l Hold down the PTT call button to initiate a group call when your EP820 is in standby state Upon initiating a group call you own the floor by defa...

Page 35: ...ophone PTT headphone to make a call in emergency mode l When a terminal is in emergency mode the terminal automatically sends an emergency status message to the dispatching console Release a call in emergency mode using either of the following methods l To release a group call in emergency mode press PTT call button to stop the Hot Mic function The call ends automatically l To release a P2P call i...

Page 36: ...in direct mode DMO Settings The following are DMO settings 1 On the home screen of the EP820 tap to enter Group management 2 Optional Select the group Groups cannot be edited or viewed Slide the screen or tap the left right arrow for a zone switchover Tap the group you need to join 3 If there is no group tap the default frequency to configure it Analog Digital Analog DMO or digital DMO Tap to swit...

Page 37: ...laying all records of incoming and outgoing calls in the EP820 You can originate P2P voice calls P2P video calls video surveillance and short messages on the History page l Contacts page This page is used to manage contacts in the EP820 You can create modify and remove contacts on the Contacts page The EP820 manages group numbers as contacts You can check your phone number in this page l Favorites...

Page 38: ...lance This section describes operations related to video surveillance performed on an EP820 Procedure l Accepting a Video Surveillance When a video surveillance request is incoming the home screen of an EP820 displays call initiator information Press or slide to accept it The dispatching console can also originate a video surveillance request without confirmation In this situation there is no the ...

Page 39: ...bution b After a video distribution is connected the screen for video distribution is displayed n You can set the loudspeaker using a key n The video display ratio takes one of the following settings 144x176 QCIF 288x352 CIF 480x720 D1 720x1280 720P 1080x1920 1080P c A video distribution automatically ends when it is complete You can also tap the End key on the home screen to terminate a video dis...

Page 40: ...Table 5 6 describes the icons in the bottom bar Table 5 6 Icons in the bottom bar Icon Function Mute or cancel mute Video sending In local mode this icon indicates video recording Picture sending In local mode this icon indicates photographing Tap this to switch between the video sending mode and the photo uploading mode Procedure l Video Sending a Tap to set parameters EP820 User Guide 5 Operatio...

Page 41: ... 5 6 1 SMS MMS This section describes operations related to SMS MMS performed on an EP820 Procedure l Viewing SMS MMS a On the home screen of the EP820 tap to enter Messaging b You can view all SMS MMS records and perform related operations SMS MMS records are presented in the form of message sessions n Click a message session to display the details On the displayed page you can view delete and fo...

Page 42: ... message configuration see eAPP610 product documentation l The nine preset messages in the phone can be modified to different status Step 3 Tap the status icon which you want to send the select status message will be sent to the dispatching console End 5 7 Security Configuration This section describes security configuration of the EP820 Enabling Disabling MTP Administrators enable or disable MTP u...

Page 43: ...ors enable or disable installation and uninstallation of third party software using the management tool l After installation and uninstallation of third party software is disabled third party software cannot be installed or uninstalled on the UE l After installation and uninstallation of third party software is enabled third party software can be installed and uninstalled on the UE Installing unau...

Page 44: ... l Input Method User s contact information is imported to facilitate input association l GIS information reporting After the employer informs users about GIS information reporting by means of contracts or corporate rules and regulations the employer is allowed to collect location information of users for the purpose of enterprise production and dispatching only In addition location information of ...

Page 45: ... 5 8 Installing the third party applications This section describes how to install the third party applications in an EP820 Prerequisites l You have obtained the APK file of the third party application Procedure l Local installation in an EP820 a Turn on Third party apps by choosing Settings ALL Security DEVICE ADMINISTRATION b Copy the installation package file to the EP820 n Connect EP820 to the...

Page 46: ...oning System GSM Global System for Mobile communication HTTPS HyperText Transfer Protocol Secure IMEI International Mobile Equipment Identity IMSI International Mobile Subscriber Identity IP Internet Protocol LTE Long Term Evolution MMS Multimedia Messaging Service MTP Media Transfer Protocol OTA Over the Air PC Personal Computer PTT Push To Talk QCIF Quarter Common Intermediate Format EP820 User ...

Page 47: ...odule SMS Short Message Service TLS Transport Layer Security UE User Equipment UMTS Universal Mobile Telecommunications System USB Universal Serial Bus VPN Virtual Private Network WEEE Waste Electrical and Electronic Equipment Wi Fi Wireless Fidelity WLAN Wireless Local Area Network EP820 User Guide 6 Glossary Issue 05 2016 06 20 Huawei Proprietary and Confidential Copyright Huawei Technologies Co...