Huawei eSpace 6850, User Manual

Page 1: ...Huawei IP Phone eSpace 6850 User Manual HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...EchoLife User Manual Huawei IP Phone eSpace 6850 V100R001 User Manual Issue 01 Date 2011 07 01 ...

Page 3: ...rt and service Please feel free to contact our local office or company headquarters Huawei Technologies Co Ltd Address Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China Phone 0755 28560000 8008302118 Fax 0755 28560111 Website http www huawei com Email Support huawei com ...

Page 4: ...ei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to change without notice Every effort has been made in the preparation of this document to ensure accuracy of the contents but all statements information and recommendations in this...

Page 5: ...850 10 Starting the eSpace 6850 11 Safety Compliance 11 Warranty of Quality 12 4 Configuring the eSpace 6850 13 Configuring the Phone Through the Keypad 13 Configuring the Phone Through Web Browser 16 Accessing the Web Configuration Menu 16 Configuration Page 17 Saving the Configuration Changes 21 Rebooting the eSpace 6850 Remotely 21 5 Using the eSpace 6850 22 Getting to Know the Keyboard 22 Inst...

Page 6: ...ccounts and Lines 24 Making a Call 24 Making a Call by Using an IP Address 26 Quick IP Call Mode 26 Answering a Call 27 Do Not Disturb 27 Call Waiting Call Holding 27 Muting 28 Call Transfer 28 Three Way Conference Call 29 Voice Messages 29 6 Restoring Factory Default Settings 32 7 FAQs 33 ...

Page 7: ...hoLife User Manual 1 Safety Precautions 1 Huawei IP Phone eSpace 6850 User Manual Thank you for purchasing the Huawei IP Phone eSpace 6850 the eSpace 6850 for short eSpace 6850 is an high quality IP phone ...

Page 8: ...structure or safety design of the device Huawei Technologies Co Ltd is not liable to any consequences or legal issues due to such changes Environmental Requirements z Place the device at a well ventilated place Do not dispose the device to direct z Keep the device far away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator su...

Page 9: ...he radio frequency cable to avoid lightning strike z If the device is not used for a long time disconnect it from the power supply and unplug the power plug z Do not look directly into the optical interface and the laser transmitting interface on the device or the infrared transmitting interface on the remote control with your eyes Otherwise your eyes may be injured z In any of the following cases...

Page 10: ...quirements z Before cleaning the device stop using it and disconnect it from the power supply z Use a piece of soft dry cloth to clean the device z Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils ...

Page 11: ...ing able 2 1 Packin Item Quantity Main case 1 Handset 1 Coiled handset cord 1 Specialized power adapter 1 Straight through cable 1 Phone Stand 2 Wall mount bracket 2 eSpace 6850 Quick Start 1 CD 1 Warranty card 1 Certificate of quality 1 Product Picture Product Overview ctions is easy to use and supports integrated PoE and HD Voice The eSpace 6850 is a next generation enterprise IP phone The eSpac...

Page 12: ...dvanced functions nctions z z s call holding headset y conference do e message box S ing fu upporting the follow z Multi lines z Headset enabled z Backlit graphic LCD Five navigation keys Function keys such a mode call forward three part voic not disturb address book Intercom and mute z Eighteen multi purpose keys Advanced features z z For details of advanced features see the Huawei IP Phone eSpac...

Page 13: ...one jack LED LED indicators that can be on in two colors green and red PoE The build in automatic detector obtains the PoE that is based on the IEEE 802 3af standard Universal switching Input 100 240 V AC 50 Hz or 60 Hz Power adapter Output 5 V DC 1200 mA UL certified Dimension W H D 251 mm 210mm 78 mm Weight 1 08 kg Temperature 0 C to 40 C Humidity 10 to 90 non condensing Compliance FCC CE CCC C ...

Page 14: ...ERCOM Phone Book and MSG message z Five navigation keys z Seven multi purpose keys and four XML programmable soft keys Supporting the upgrade of the NAT friendly remote software through TFTP or HTTP for the devices that are deployed behind the firewall or the NAT Device management Supporting the address book function Handset Hands free and headset modes in full duplex Advanced DSP Dynamic negotiat...

Page 15: ...rs are provided by the DHCP server Supporting NAT traversal by using IETF STUN and symmetric RTP Supporting AES based IP phone configuration file update Supporting unified IP phone configuration through the BroadSoft XML Provision server Supporting 802 1x based network accessing authentication Network and provisioning Supporting the IEEE 802 1p q tagging VLAN and Layer 3 ToS protocols Supporting f...

Page 16: ...EchoLife User Manual 3 Installing the eSpace 6850 Installing the eSpace 6850 3 Cable Conn Figure 3 1 Connecting the eSpace 6850 ections of the eSpace 6850 1 2 3 4 5 6 7 10 ...

Page 17: ...ter of the phone to connect the power port and power to switch on the is phone 5 Headset port RJ 22 port If you want to use the headset for communication install the headset socket to the port 6 Handset port RJ 22 port If communication in you want to use the headset for stall the headset socket to the port 7 Earphone jack A 2 5 mm jack in convenience of talk with an earphone Starting the eSpace 68...

Page 18: ...hout prior notification nt repair or refund If you purchased the product directly from Huawei uawei sales and service representatives for a return materials authorization umber before you return the product Huawei reserves the right to rem ct A warranty pol ca Use a power adapter provided by the eSpace 6850 otherwise damages n be caused to the products and the manufacturer warranty is void ...

Page 19: ...story records of answered dialed missed transfere and forwarded calls Status Displays the network status account status so hardware version of the p ftware version hone MAC address and Phone Book lated option z peration Select Cancel Return el the added information and return z or quires corresponding configuration of on the Web page Displays the phone book and re New Entry Add a phone book record...

Page 20: ... to hone eSpace 0 6870 Administrator Manual or contact z Display Language Choose this menu to select the language isplays the preference submenus of a user Do Not Disturb Choose this menu Ring Tone Choose this menu to Ring Volume Press MENU to hear the selected ring RIGHT to turn up or tur LCD Contrast Choose this menu to set the LCD screen contrast LCD Brightness Set the LCD brightness of the IP ...

Page 21: ...ores the phone to factory settings z Layer 2 QoS Configure the 802 1Q VLAN tag and 802 1P priority Config Press LEFT or select Back to return to the main menu These items are used for factory testing and not recommended for users z Audio Loopback Speak to the handset If you hear your voice in the handset your audio works well Press MENU to exit the mode z Diagnostic Mode All LEDs are on Press any ...

Page 22: ... the computer directly to the phone by using the PC port on the phone Make sure that the phone is powered on and displays the IP address To access the Web configuration menu of the phone do as follows Step 1 Start the Web browser on your computer Step 2 Enter the IP address of the phone in the address box of the browser If the phone is properly connected to a working Internet the phone will displa...

Page 23: ...tion describes the options of Status and Basic Settings on the Web configuration page The functions available for the end user are as follows z Status Display the network status account status software version and MAC address of the phone z Basic Settings Basic preferences such as date and time settings ...

Page 24: ...problems IP Address The IP address of the eSpace 6850 Part Number The code of a product Product Model The product model Software Version Information about the current software version The value of prog indicates the main version number System Up Time The power on duration since the last reboot System Time The current time of the system Registered Whether accounts are registered on the related SIP ...

Page 25: ...tion is enabled when the phone is connected to a DSL modem Figure 4 3 Basic setting page Table 4 3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user This field is case sensitive with a maximum length of 30 characters 19 ...

Page 26: ...ry and DNS Server 2 secondary The fields are set to 0 by default except that the IP address is set to 192 168 0 160 by default 802 1X mode This parameter is set to perform the 802 1X authentication when the IP phone is connected to a switch You can click Disable to disable the authentication function and click EAP MD5 to perform the registration authentication z Identify ID used during the 802 1x ...

Page 27: ...e pressed during the call will not be displayed on the LCD for security reasons Disable Missed Call Backlight The default value is No By default the LCD backlight is on when a missed call exists HEADSET Key Mode Select default answering or dialing mode as the headset mode When selecting a default mode press HEADSET to enter the headset dialing status If you press HEADSET when setting Toggle Headse...

Page 28: ...ts z Four line keys with dual color LED indicator li Each line key supports an independent SIP account z The four line keys provide the hands free feature Press the key to display the phone book and a items ssociated TRANSFER Transfer the current call to another number CONF Set up a three party conference call for the caller and callee MUTE r your voice Mute the call the other party cannot hea ...

Page 29: ...sent after a pre configured time delay After the phone i dialed number Press the key to receive voice mails or other messages MENU confirm the operation during z uration MENU mode when the phone is in idle mode Use as MENU key to Enter the keypad config z keypad configuration 0 9 and ing 26 Standard phone pad 10 digits the correspond alphanumeric letters and special characters So 4 ovide different...

Page 30: ...1 on the LCD When LINE2 is pressed you will hear a dial tone and see VoIP 2 on the LCD When LINE1 is pressed the LCD displays VoIP 1 If LINE1 is pressed twice continuously The setting of LINE1 and LINE2 are the same the LCD displays VoIP 2 and it indicates that the SIP account 2 VoIP 2 is used z To make a call select the line you wish to use You can switch lines before dialing any number z When th...

Page 31: ...all from the history the phone uses the same SIP account that is used for this call last time Step 1 Press MENU to access the main menu Step 2 Select Call History and press MENU to confirm Step 3 Select Answered Calls Dialed Calls Missed Calls Transferred Calls or Forwarded Calls depending on your requirements and press MENU to confirm Step 4 Select a phone number by using arrow keys and press Dia...

Page 32: ...ep 2 Select Direct IP Call by using the UP and DOWN keys Step 3 Press MENU to confirm Step 4 Type the destination IP address Step 5 Press the OK soft key to initiate a call For example if the destination IP address is 10 10 10 1 type 10 10 10 1 The key represents the dot Quick IP Call Mode Dial an IP address in the same LAN or VPN network by typing the last octet of the IP address This simulates a...

Page 33: ...Not Disturb To block all incoming calls you can enable the Do Not Disturb DND function The phone will not ring when an incoming call comes Use either of the following methods to enable DND function Method 1 When the phone is in idle mode press DND to enable the DND function and press DND again to disable the DND function Method 2 Toggle the DND function as follows Step 1 Press MENU Step 2 Select P...

Page 34: ...To transfer calls by one account the other one must be unoccupied Step 1 Pick up the handset press or enable the headset by pressing HEADSET to establish a conversation Step 2 Press another available LINE key for a dial tone Step 3 Dial the number of a third party and press SEND Step 4 If the call is established press TRANSFER and select the previous LINE key the transfer is finished z If the call...

Page 35: ...he caller hangs up the other two parties hang up automatically and the conference ends If either the second party or the third party hangs up the rest two parties establish the two way conversation If both the second party and the third party hang up the caller will hang up automatically In this case the conference ends Voice Messages A blinking red message waiting indicator MWI indicates a messag...

Page 36: ...anager A s phone and secretary B s phone blinks Step 2 Secretary B presses the LINE1 key and answers the call Step 3 Secretary B presses the SeizeLine soft key and enters the number of the manager A s private line to call manager A The call between secretary B and customer C is held Step 4 Manager A presses the LINE2 key and answers the call from secretary B Step 5 Manager A presses the LINE1 key ...

Page 37: ...70 Administrator Manual or contact the administrator A user assigns the BLF function to a DSS key on phone A and configures phone B as the monitored phone The mapping between the phone B status and the BLF key on z When phone A failed to detect the phone B status the BLF key is off phone A is as follows z When phone B is idle the BLF key is steady green z When phone B is ringing the BLF key is bli...

Page 38: ... 1 U to access the keypad configuration UI menu and select Config the MAC address that is printed on the bottom of the sticker by using the ess the 2 key twice and A is displayed on the LCD ess the 3 key twice and D is displayed on the LCD For exampl displays Press MENU to access submenus and select Factory Reset For details see Table 4 1 Step 2 Type following rules z 0 9 0 9 z A 22 Pr z B 222 z C...

Page 39: ... an incoming call Answer Press Reject softkey when receiving an incoming call or press DND to enable the DND function when the phone is idle The call is rejected and forwarded to your voice mailbox if you configure the voice mailbox mpliance FCC Rules Operation is 2 this ing mpliance could void the user s authority to operate e equipment Co This device complies with part 15 of the subject to the f...

Page 40: ...le protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications H guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or t...

Page 41: ...HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China www huawei com ...