Huawei eSpace 6870, User Manual

Page 1: ...Huawei IP Phone eSpace 6870 User Manual HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...Huawei IP Phone eSpace 6870 V100R001 User Manual Issue 01 Date 2011 07 01 Huawei Technologies Proprietary ...

Page 3: ... transmitted in any form or by any means without prior written consent of Huawei Technologies Co Ltd Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd All other trademarks and trade names mentioned in this document are the property of their respective holders Notice The information in this document is subject to change without notice Every effort h...

Page 4: ...Huawei Technologies Proprietary ...

Page 5: ...11 Starting the eSpace 6870 13 Safety Compliance 13 Warranty of Quality 13 4 Configuring the eSpace 6870 14 Configuring the Phone Through the Keypad 14 Configuring the Phone Through the Web Browser 18 Accessing the Web Configuration Menu 18 Configuration Page 19 Saving the Configuration Changes 24 Rebooting the eSpace 6870 Remotely 24 5 Using the eSpace 6870 25 Getting to Know the Keyboard 25 Inst...

Page 6: ...Lines 27 Making a Call 28 Making a Call by Using an IP Address 29 Quick IP Call Mode 30 Answering a Call 30 DND 30 Call Waiting Call Holding 31 Muting 31 Call Transfer 31 Three Way Conference Call 32 Voice Messages 32 Manager and Secretary Function 33 BLF Function 34 6 Restoring Factory Default Settings 35 7 FAQs 36 ...

Page 7: ...ET685 IP Phone User Manual Precautions 1 Safety 1 Huawei IP Phone eSpace 6870 User Manual Thank you for purchasing the Huawei IP Phone eSpace 6870 the eSpace 6870 for short eSpace 6870 is a high quality IP phone ...

Page 8: ... structure or safety design of the device Huawei Technologies Co Ltd is not liable to any consequences or legal issues due to such changes and re Environmental Requirements z Place the device at a well ventilated place Do not dispose the device to direct z Keep the device far away from any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrige...

Page 9: ...ed pair the radio frequency cable to avoid lightning strike z If the device is not used for a long time disconnect it from the power supply and unplug the power plug z Do not look directly into the optical interface and the laser transmitting interface on the device or the infrared transmitting interface on the remote control with your eyes Otherwise your eyes may be injured z In any of the follow...

Page 10: ...aning Requirements z Before cleaning the device stop using it and disconnect it from the power supply z Use a piece of soft dry cloth to clean the device z Keep the power plug clean and dry Using a dirty or wet power plug may lead to electric shock or other perils ...

Page 11: ...870 package Verify the packing utor immediately if any one is missing Table 2 1 Packing items items Contact your distrib Item Quantity Main case 1 Handset 1 Coiled handset cord 1 Specialized power adapter 1 Straight through cable 1 Phone stand 2 Wall mount bracket 2 eSpace 6870 Quick Start 1 CD 1 Warranty card 1 Certificate of quality 1 ...

Page 12: ...ature Description Open standard compatibility SIP 2 0 TCP IP UDP RTP RTC HTTP HTTPS ARP RARP ICMP DNS A record and SRV record DHCP PPPoE TFTP NTP and Telnet High audio quality Adopting the advanced DSP technology mute restriction voice activity detector comfort noise generator and auto gain control Traditional features Standard voice features including caller ID display call waiting call holding c...

Page 13: ...Download of address books in XML format and screensaver files z SRTP voice call encrypted with the Advanced Encryption Standard AES z Setting of dialing rules and advance business functions such as INTERCOM BLF and BroadSoft SCA z For details of advanced features see the Huawei IP Phone eSpace 6810 6830 6850 6870 Administrator Manual Hardware Specifications Table 2 3 Hardware specifications Item S...

Page 14: ... 1200mA UL certified Dimension W H D 251mm 210mm 78mm Weight 1 66kg Temperature 0 C to 45 C Humidity 10 to 90 non condensing Compliance FCC CE CCC C Tick Technical Specifications Table 2 4 Technical specifications of the eSpace 6870 Item Specification Lines Six straight through lines Soft keys Four XML programmable soft keys SIP 2 0 TCP UDP IP HTTP HTTPS PPPoE RTP RTCP SRTP by SDES HTTP ARP RARP I...

Page 15: ... XML programmable soft keys Upgrade of the NAT friendly remote software through TFTP or HTTP for the devices that are deployed behind the firewall or the NAT Device management Address book function Handset Hand free and headset modes in full duplex Advanced DSP Dynamic negotiation of codec and voice payload length HD Voice Supporting the G 723 1 6 3K or 5 3K G 729A B G 711 µ A G 726 32K G 722 broa...

Page 16: ...ogging in to the Web page Dynamic network parameters are provided by the DHCP server NAT traversal by using IETF STUN and symmetric RTP AES based IP phone configuration file update Unified IP phone configuration through the BroadSoft XML Provision server 802 1x based network accessing authentication Network and provisioning IEEE 802 1p q tagging VLAN and Layer 3 ToS protocols Firmware upgrade thro...

Page 17: ...EchoLife ET685 IP Phone User Manual the eSpace 6870 3 Installing 11 Installing the eSpace 6870 3 Cable Connections Figure 3 1 Connecting the eSpace 6870 1 2 3 4 5 6 7 ...

Page 18: ...traight through cable to connect the LAN port to the Ethernet port The phone supports PoE 802 3af power supply In this case you must connect the port to the switch supporting PoE power supply 4 Power connector A 5V power connector After the network cable connection is complete use the power adapter intended for the eSpace 6870 to connect the power port to the power supply to switch on the phone 5 ...

Page 19: ...ies UL standard Use only the matching power adapter provided with the package The manufacturer s warranty does not cover damages to the phone caused by unsupported power adapters Warranty of Quality If you purchased the eSpace 6870 from a distributor contact the distributor for replacement repair or refund If you purchased the product directly from Huawei contact Huawei sales and service represent...

Page 20: ...ess BackSpace to delete an entry The phone automatically exits the menu when an incoming call comes or the phone is off hook If no keypad operation is performed within one minute the IP phone automatically displays the Table 4 1 Keyp standby image ad configuration menu Menu Configuration Description Call History Displays history records of answered dialed missed transferred and forwarded calls Sta...

Page 21: ... Select Download Directory and press MENU Then the phone downloads the updated phone book from the TFTP or HTTP server This requires corresponding configuration of the download items of the phone book on the Web page z Delete All Entries Delete all contacts in the phone book Direct IP call The input field of the destination IP address is provided when Direct IP call is selected Type the destinatio...

Page 22: ... contrast z LCD Brightness Set the LCD brightness of the IP phone in active and idle states The value ranges from 0 to 8 z Download SCR XML Send a request to the HTTP TFTP server for downloading a screen saver to replace the original one For details on how to configure this service see the Huawei IP Phone eSpace 6810 6830 6850 6870 Administrator Manual or contact the administrator z Erase Custom S...

Page 23: ...s and restores the phone to factory settings z Layer 2 QoS Configure the 802 1Q VLAN tag and 802 1P priority Config Press LEFT or select Back to return to the main menu These items are used for factory testing and not recommended for users z Audio Loopback Speak to the handset If you hear your voice in the handset your audio works well Press MENU to exit the mode z Diagnostic Mode All LEDs are on ...

Page 24: ... switch connect the computer directly to the phone by using the PC port on the phone Make sure that the phone is powered on and displays the IP address To access the Web configuration menu of the phone do as follows Step 1 Start the Web browser on your computer Step 2 Enter the IP address of the phone in the address box of the browser If the phone is properly connected to a working Internet the ph...

Page 25: ...This section describes the options of Status and Basic Settings on the Web configuration page The functions available for the end user are as follows z Status Display the network status account status software version and MAC address of the phone z Basic Settings Basic preferences such as date and time settings ...

Page 26: ...e hexadecimal format This is an important ID for service provider to solve problems IP Address IP address of the eSpace 6870 Part Number Code of a product Product Model Product model Software Version Information about the current software version The value of prog indicates the main version number System Up Time Power on duration since the last reboot System Time Current time of the system ...

Page 27: ...ports six independent SIP accounts PPPoE Link Up Whether the PPPoE connection is enabled when the phone is connected to a DSL modem Figure 4 3 Basic setting page Table 4 3 Description of the basic setting page Field Description End User Password This parameter allows changing the login password of an end user This field is case sensitive with a maximum length of 30 characters ...

Page 28: ... are added to the DHCP Discover and DHCP Request after configuration Preferred DNS The eSpace 6870 uses the DNS server if Preferred DNS is set z Static IP Mode Configure all of the following fields IP address Subnet Mask Gateway Default Router IP address DNS Server 1 primary and DNS Server 2 secondary The fields are set to 0 by default except that the IP address is set to 192 168 0 160 by default ...

Page 29: ...ntrols the date and time display according to the specified time zone If the DHCP Option 2 is enabled the DHCP server overrides and centrally controls the setting of Time Zone in the phone The feature functions on the phone only when you set the NTP server correctly LCD Backlight Brightness This parameter is set for adjusting the LCD brightness of the IP phone in active and idle states The value r...

Page 30: ...isplayed on the LCD In this case press you can make a call or answer a call in Headset mode Saving the Configuration Changes After changing the settings click Update on the bottom of the page to save the change If you want to change an item after submitting the setting click a tab to access the configuration page Then click Reboot to reboot the phone and all the changes take effect Rebooting the e...

Page 31: ... keypad Key Description LINEx lights Each line key supports an independent SIP account eature z Six line keys with dual color LED indicator z The six line keys provide the hands free f TRANSFER Transfer the current call to another number CONF Set up a three party conference call for the calling party and called party MUTE ear your voice Mute the call the other party cannot h ...

Page 32: ...ay the phone book and associated items SEND y to send a call after you have dialed phone nu After the phone is off hook press the key to redial the last Press the ke mbers NOTE If you do not press SEND the number will be sent after a pre configured time delay dialed number HEADSET Dial or answer with the headset MENU z Enter the keypad configuration MENU mode when the phone is in idle mode z Use a...

Page 33: ...pports six independent SIP accounts Each SIP account matches with a SIP server users and NAT Each of the six line keys matches with one SIP e VoIP 1 on the LCD When LINE2 is pressed you will r D and L splays VoIP 2 and it indicates that the SIP account 2 VoIP 2 is used account In off hook state when you press the corresponding LINE key or continuously press the same LINE key the phone will switch ...

Page 34: ...LED light of the first line LINE1 LED is on You can also select l soft key to redial the last dialed hrough the Call History y When you dial a call from to t is used for this call e Step 1 NU to access the main menu Step 3 Dialed Calls Missed Calls Transferred Calls or your requirements and press MENU to The corresponding LED is on The another SIP account by pressing the corresponding LINE key Ste...

Page 35: ...ng DOWN z Pressing MENU Then select Phone book and press MENU Step 2 Select a phone number by using arrow keys and press MENU to confirm Step 3 Select Dial and press MENU to dial the number Making a Call by Using an IP Address ect IP calls oxy VoIP calls can be made between six phones when z Both phones have public IP addresses z Both phones obtain the private or p network z Both phones can be con...

Page 36: ... 10 10 10 2 calls 10 10 10 123 dial 123 followed by SEND Port to No when completing direct IP calls If the SIP server is c igured a direct IP IP call still works If you use the STUN the direc onf t IP IP call also uses the STUN Set Use Random Answering a Call z An incoming call The phone rings The corresponding account LINEx blinks Pick up the handset press enable the headset or press the blinking...

Page 37: ...tically keep an active c available LINEx all lines are in use Muting To enable or disable the muting function during a call press MUTE Then LIN MUTE s displayed on the LCD for the muted call Call Transfer The eSpace 6870 supports both blind Blind tr or enable the headset by pressing HEADSET to establish a conversation e active call d Step 2 Press TRANSFER for a dial tone Step 3 Dial the number of ...

Page 38: ...not established press ce ponding blinking LINEx key party hangs up the rest two ay conversation and the third party hang up the caller will hang up Step 2 Press another available LINE key to wait for the dial tone Dial the num initiate a three way con LINEx key to resume the previous call Step 3 Press the previous LINE key to enable the call to join the conferen Ending a Conference Call Press HOLD...

Page 39: ... secretary s phone at the same time secretary determines whether to transfer the Assume manager A s phone has two lines LINE 1 is bound to LINE 1 of phone and LINE 2 is a private line The following describes the y B manager and secretary function s process manager and secretary service see For details on how to configure the the Huawei IP Phone eSpace 6810 6830 6850 6870 Administrator Manual or co...

Page 40: ...unction is enabled for eSpace 6870 you can press the corresponding to check the status of the monitored phone You can press this key to y directly make a call to the specified number For details on how to configure the BLF service see the Huawei IP Phone eSpace 6810 6830 6850 6870 Administrator Manual or contact the administrator A user assigns the BLF function to a DSS key on phone A and configur...

Page 41: ...ENU to access Step 1 the keypad configuration UI menu and select Step 2 address that is printed on the bottom of the sticker by using e 2 key twice and A is displayed on the LCD e 3 key twice and D is displayed on the LCD z z The LCD displays the entered MAC address Config Press MENU to access submenus and select Factory Reset For details see Table 4 1 Type the MAC the following rules z 0 9 0 9 z ...

Page 42: ... reject an incoming call Answer Press Reject soft key when receiving an incoming call or press DND to enable the DND function when the phone is idle The call is rejected and forwarded to your voice mailbox if you configure the voice mailbox Compliance FCC Rules Operation including e could void the user s authority to This device complies with part 15 of the is subject to the following two conditio...

Page 43: ... are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Ho is no guarantee that interference will not occur in a particular installation If this equipment does ...

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