Step 1
D calls A.
The phones of A, B, and C ring simultaneously.
Step 2
B answers the call.
The phones of A and C stop ringing. The shared line is in talking state, which is displayed on
the phones of A, B, and C.
Step 3
After conversation with D, B places the call on hold and asks A whether to answer the call using
a common line (not a shared line).
Step 4
A agrees to answer the call. Then A presses the shared line button, selects the line to reach D,
and tap
Retrieve
to have a conversation with D.
----End
When the Manager or a Secretary Places a Call on Hold, They Can Retrieve the Call
for Each Other
If the manager's call is placed on hold, the secretary can retrieve the call for the manager. The
manager can also do this for the secretary if the secretary's call is placed on hold.
In this example, A can tap
Hold
to place a call on hold, and then a
Retrieve
icon is displayed
on the phone of B or C. B or C can press the shared line button, select the line to reach D, and
tap
Retrieve
to have a conversation with D.
When the Manager or a Secretary Is on a Call, They Can Start the Private Hold
Service to Stop Others from Retrieving the Call
When the manager or a secretary is on a call over the shared line, they can start the private hold
service so that others cannot retrieve the call.
In this example, A can tap
Private Hold
to place a call on hold, and then a
Retrieve
icon is not
displayed on the phone of B or C.
eSpace 8950 IP Phone
User Guide
15 Advanced Secretary
Issue 03 (2014-10-16)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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