eSpace IAD
Troubleshooting
2 Analy zing and Rectify ing Faults
Issue 02 (2012-02-29)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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Step 2
Check whether the URL mode on the IMS and the IAD is the same.
If no, run the
sip soft-parameter support-telurl
command on the IAD to adjust the
URL mode.
If yes, go to
Step 3
Run the
sip soft-parameter sip-user-phone off
command on the IAD to delete the record
where the user name is set to the phone number.
Step 4
Check whether the fault is rectified.
If yes, the procedure ends.
If yes, go to
Step 5
Contact Huawei technical support engineers.
----End
2.3.17 Two Cascaded IAD132E(T)s Cannot Ping Each Other
Symptom
Two cascaded IAD132E(T)s cannot ping each other.
Cause
The possible causes are as follows:
The two IADs are connected through a direct-connect cable, but the cable-check function
is not enabled.
The network is disconnected or the power supply is faulty.
IP addresses are not in the same network segment.
Solution
Step 1
Run the
cable-check enable
command on the upstream IAD.
The two IADs can be cascaded through a crossover cable. If a direct -connect cable is used, you must
enable the cable-check function on the upstream IAD.
Step 2
Check whether network port indicators are normal.
If no, check the network cable and power supply.
If yes, go to
Step 3
Ver ify that the IP addresses are in the same network segment.
Step 4
Check whether the fault is rectified.
If yes, the procedure ends.
If no, go to
Step 5
Contact Huawei technical support.
----End