Version 2.1 (May 2016)
77
FAQs
12.
12.1. What Can I Do If I Cannot Open the Web
Management Page?
1.
Open Internet Explorer. Choose
Tools > Internet Options > Connections > LAN
settings
, and ensure that all check boxes are deselected.
2.
Check that the computer IP address is 192.168.1.*. (* is any integer from 64 to 253.)
3.
Check that the cables are securely connected to the HA35.
If the problem persists, restore the HA35 to its default settings.
12.2. What Can I Do If the HA35 Cannot Access
the Internet through a Wireless Network
Adapter Sometimes or If the WLAN
Connection Is Unsteady?
This is probably because the HA35 has its cables connected loosely, is placed too close to
electronic appliances with intensive interference, or is too far from the computer. Verify that:
1.
The power and telephone cables are correctly connected to the HA35.
2.
Your computer and the HA35 are far from electric appliances that generate strong
magnetic or electric fields, such as microwave ovens, refrigerators, and cordless
telephones.
3.
The HA35 is in an open area, and there are no obstacles, such as concrete or wooden
walls, between the HA35 and the computer.
4.
The HA35 is close to the computer.
5.
The angle between the HA35 and the computer is appropriate.
12.3. What Can I Do If I Cannot Access the
Internet?
1.
Check that the Power indicator on the HA35 is steadily on. If the Power indicator is off,
perform further checks as follows:
a. Check that the HA35 is turned on.
b. Check that electricity comes from the socket and that the power input from the socket
meets the requirements described on the label of the HA35's power adapter. If the
Do not use the HA35 during thunderstorms, as the signal strength may be unsteady and
the HA35 itself may be damaged due to lightning strikes.
