Huawei HG532e, User Manual

Page 1: ...HG532e Home Gateway User Guide HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...mers with comprehensive technical support and service Please feel free to contact our local office or company headquarters Huawei Technologies Co Ltd Address Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China Website http www huawei com Email mobile huawei com ...

Page 3: ...ed by local network operators or network service providers Thus the descriptions herein may not exactly match the product or its accessories which you purchase Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability DISCLAIMER ALL CONTENTS OF THIS MANUAL ARE PROVIDED AS IS EXCEPT AS REQUIRED BY APPLICAB...

Page 4: ...ttp consumer huawei com privacy policy ErP Product Information Hereby Huawei Technologies Co Ltd declares that the product meets the directive 2009 125 EC and its implementation regulation EC NO 1275 2008 amended by EC 278 2009 EC 642 2009 EU 617 2013 EU 801 2013 and its implementation regulation EC NO 278 2009 The power consumption of product in networked standby if all wired network ports are co...

Page 5: ... Using the WPS Button 6 3 2 Setting Up a Wireless Connection Manually 6 4 Configuring the HG532e 9 4 1 Changing the User Name and Password for the Web based Configuration Utility 9 4 2 Enabling or Disabling the Wireless Network Function 10 Using the WLAN Button 10 Using the Web based Configuration Utility 10 4 3 Changing the Wireless Network Name and Password 10 4 4 Changing the PPP Account 11 4 5...

Page 6: ...1 Connecting Cables The following figure shows an example of how to connect the cables In this example the HG532e is connected to a desktop computer a laptop computer and a telephone 1 3 2 4 5 6 a b c 1 Power adapter 2 Desktop computer 3 Telephone 4 Splitter 5 Telephone wall jack 6 Laptop computer a MODEM port b PHONE port c LINE port ...

Page 7: ... and starts blinking This indicates that the asymmetric digital subscriber line ADSL port activation is in progress The blinking may last from 40 seconds to 3 minutes When the ADSL indicator stops blinking and remains on the HG532e is working correctly To power off the HG532e press the On Off button on the side panel and then unplug the power adapter ...

Page 8: ...e login page enter your user name default is user and password default is user For security you can change the user name and password for login For details see section 4 1 Changing the User Name and Password for the Web based Configuration Utility If the user name and password have been changed use the correct user name and password for login Step 3 Click Login After verification the web based con...

Page 9: ...n the gateway is working in factory setting mode You can also configure the user name and password by choosing Basic WAN For details see section 4 4 Changing the PPP Account After you complete the preceding settings check the status of the Internet indicator light When the Internet indicator light turns steady green you can start browsing the Internet You need to perform the preceding operations o...

Page 10: ...age on the right 3 Setting Up a Wireless Connection If a wireless network adapter is available on your computer you can connect your computer to the HG532e over a wireless connection The method for installing the wireless adapter and its driver varies according to different vendors For details see the installation guide provided by the vendor of your wireless adapter The wireless network function ...

Page 11: ...inking and remains on indicating that a wireless connection is set up between the HG532e and the computer You need to wait for 10 seconds to 120 seconds The WPS indicator is on for about 300 seconds and then turns off 3 2 Setting Up a Wireless Connection Manually If your network adapter does not support the WPS function you can set up a wireless connection manually The following example uses a com...

Page 12: ... Connections 2 In the Network Connections window right click Wireless Network Connection to display a shortcut menu and choose Properties 3 In the Wireless Network Connection Properties dialog box click the Wireless Networks tab 4 Select Use Windows to configure my wireless network settings 5 Click View Wireless Networks 6 In the Wireless Network Connection dialog box select the wireless network w...

Page 13: ...Then you can access the wireless network anytime you want as long as that the wireless network name and password are not changed When the HG532e is working properly your computer connects to the HG532e automatically after its wireless function is enabled ...

Page 14: ... new user name your current password and a new password Re enter the new password to confirm it Step 4 Click Submit After the user name and password are changed the login page is displayed Enter your new user name and password to log in If you forget the password you can restore the default settings by pressing and holding the Reset button on the rear panel of the HG532e for over 6 seconds The use...

Page 15: ...Log in to the web based configuration utility Step 2 Choose Basic WLAN Step 3 Click the WLAN tab Step 4 Select Enable WLAN Select Enable WLAN to enable the wireless network function Clear Enable WLAN to disable the wireless network function 4 3 Changing the Wireless Network Name and Password The default wireless network encryption mode is WPA PSK WPA2 PSK You can find the wireless network name SSI...

Page 16: ...network fails if you enter an incorrect password 4 4 Changing the PPP Account To change the user name and password used to access the Internet Step 1 Log in to the web based configuration utility Step 2 Choose Basic WAN Step 3 Enter the user name and password provided by your service provider for dial up connections and click Next Step 4 Click Submit If you forget the wireless network name and its...

Page 17: ...settings from the web based configuration utility Step 1 Log in to the web based configuration utility Step 2 Choose Maintenance Device Step 3 Click the Reset tab Step 4 Click Restore Default Settings Step 5 In the displayed dialog box click OK After the preceding steps the login page is displayed You can enter the default user name user and password user to log in 4 6 Restarting the HG532e To res...

Page 18: ...comes from the socket and that the power input from the socket meets the requirements described on the label of the HG532e s power adapter If the voltage is unstable for example if the voltage is too high or too low do not use the HG532e Wait until the voltage recovers and then use the HG532e 3 Check that the HG532e is securely connected to the socket using its power adapter If the Power indicator...

Page 19: ...ther the driver for the network adapter is installed 1 Right click My Computer and choose Manage from the displayed shortcut menu 2 In the Computer Management window click Device Manager 3 In the right pane of the Computer Management window click Network adapters If no network adapter is found or if a question mark or an exclamation mark is displayed next to the network adapter icon the driver for...

Page 20: ...er area of the Local Area Network LAN Settings dialog box check that the Use a proxy server for your LAN These settings will not apply to dial up or VPN connections check box is cleared Step 9 Try to access more websites to check whether the HG532e can access these websites If the problem persists contact your network service provider What can I do if I cannot access the web based configuration ut...

Page 21: ...k whether the driver for the wireless network adapter is correctly installed If the driver is not correctly installed re install it using the driver program provided with the wireless network adapter Step 5 Check whether the computer receives wireless signals properly The following example uses the computer running the Windows XP operating system to check wireless signal reception 1 Choose start C...

Page 22: ...or electric fields Step 2 Place the HG532e in an open area Although radio signals can pass through obstacles their transmission is affected if they pass through too many obstacles such as walls Step 3 Move the computer closer to the HG532e Step 4 Place the HG532e and the computer in another direction Step 5 Try to avoid using wireless network connection during thunderstorms What can I do if the wi...

Page 23: ...e WPS button Step 1 Check that only one computer tries to connect to the HG532e using the WPS function at a time Step 2 Check that the wires network function and the WPS function in PBC mode are enabled on the HG532e Step 3 Check that the security mode of the wireless network is set to WPA PSK WPA2 PSK or WPA PSK WPA2 PSK and SSID is set to SSID1 Note that the WPS function is forcibly disabled if ...

Page 24: ...rk WAN Data is being transmitted On The HG532e is working in routing mode and it is connected to the WAN No data is being transmitted Off The HG532e is working in bridge mode The HG532e is working in routing mode but it is not set up the connection to the WAN ADSL Blinking The ADSL connection is being activated On The ADSL connection is set up and activated Off No digital subscriber line DSL conne...

Page 25: ...a computer installed with a wireless network adapter using the WPS function This process lasts no longer than 120 seconds On A wireless connection is set up between the HG532e and a wireless client using the WPS function The WPS indicator is on for about 300 seconds and then turns off Off The WPS function is disabled or faulty LAN1 to LAN4 On The HG532e is connected to a device properly Blinking D...

Page 26: ...re the HG532e to its default settings press and hold the Reset button for over 6 seconds After the HG532e is restored to its default settings all user customized data will be lost Use this function only when necessary 5 Power Power port used to connect to the power adapter 6 9 LAN4 LAN1 Ethernet ports used to connect to devices such as a computer telephone set top box and switch 10 ADSL DSL port u...

Page 27: ...e label printed on the label on HG532e s rear panel Password WLAN Key for wireless connection See the label printed on the label on HG532e s rear panel DHCP server Enabled Wireless network Enabled Firewall function Enabled 6 4 Product Specifications Item Specifications Operating temperature 0 C to 40 C 32 F to 104 F Operating humidity 5 to 95 non condensing Dimensions H W D 110 mm x 31 mm x 145 mm...

Page 28: ... 992 5 G dmt bitplus Annex A ITU G 992 5 G dmt bitplus Annex M WLAN standards 802 11b 802 11g 802 11n 2 4 GHz DSL transmission rates G dmt T1 413 Downlink up to 8 Mbit s Uplink up to 896 kbit s ADSL2 Downlink up to 12 Mbit s Uplink up to 1024 kbit s ADSL2 Downlink up to 24 Mbit s Uplink up to 1024 kbit s Wireless transmission rates 802 11b mode Up to 11 Mbit s 802 11g mode Up to 54 Mbit s 802 11n ...

Page 29: ...HUAWEI TECHNOLOGIES CO LTD Huawei Industrial Base Bantian Longgang Shenzhen 518129 People s Republic of China www huawei com ...