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FAQs
How can I quickly enable or disable the wireless network function?
Press and hold the WLAN button for over one second, and then release the button to
enable or disable the wireless network function. The WLAN indicator shows
whether the wireless network function is enabled.
How can I quickly restore the default settings of the terminal?
To restore the default settings, press and hold the RESET button on the rear panel
for over six seconds after the HG655d is powered on, and then release the button.
What can I do if I cannot access the Internet through the terminal?
Step 1
Check whether the POWER indicator on the terminal is solid on.
If the POWER indicator is off, perform further checks as follows:
1.
Ensure that the terminal is turned on.
2.
Ensure that electricity comes from the socket and that the power input
from the socket meets the requirements described on the label of the
terminal power adapter. If the voltage is unsteady, for example, if the
voltage is too high or too low, do not use the terminal. Wait until the
voltage restores to its normal level, and then use the terminal.
3.
Ensure that the terminal is properly connected to the socket through
the power adapter.
If the POWER indicator is still off, contact an authorized maintenance
center.
Step 2
After powering on the terminal, wait for about three minutes. Then, check
whether the DSL indicator on the terminal is solid on.
If the DSL indicator blinks for a long time, perform further checks as
follows:
1.
Ensure that telephone lines are properly connected. Pay special
attention to the connections between the telephone lines and the
splitter.
2.
Ensure that the terminal or telephone lines are far from the electric
appliances that generate strong magnetic or electric fields. Replace
telephone lines when necessary.
If the DSL indicator still blinks and does not turn solid on, contact your
network operator.
Step 3
Check whether the LAN indicator of the terminal is on.
If the LAN indicator is off, perform further checks as follows:
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