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11
FAQs
What Can I Do If I Cannot Open the Web Management Page?
1.
Open Internet Explorer. Choose
Tools
>
Internet Options
>
Connections
>
LAN settings
, and ensure
that all check boxes are deselected.
2.
Check that the computer IP address is 192.168.1.*. (* is any integer from 2 to 254.)
3.
Check that the cables are securely connected to the HG658 V2.
If the problem persists, restore the HG658 V2 to its default settings.
What Can I Do If the HG658 V2 Cannot Access the Internet
through a Wireless Network Adapter Sometimes or If the WLAN
Connection Is Unsteady?
This is probably because the HG658 V2 has its cables connected loosely, is placed too close to
electronic appliances with intensive interference, or is too far from the computer. Verify that:
1.
The power and telephone cables are correctly connected to the HG658 V2.
2.
Your computer and the HG658 V2 are far from electric appliances that generate strong magnetic or
electric fields, such as microwave ovens, refrigerators, and cordless telephones.
3.
The HG658 V2 is in an open area, and there are no obstacles, such as concrete or wooden walls,
between the HG658 V2 and computer.
4.
The HG658 V2 is close to the computer.
5.
The angle between the HG658 V2 and computer is appropriate.
Do not use the HG658 V2 during thunderstorms, as the signal strength may be unsteady and
the HG658 V2 itself may be damaged due to lightning strikes.
What Can I Do If I Cannot Access the Internet?
1.
Check that the
Power
indicator on the HG658 V2 is steady on. If the
Power
indicator is off, perform
further checks as follows:
a.
Check that the HG658 V2 is turned on.
b.
Check that electricity comes from the socket and that the power input from the socket meets
the requirements described on the label of the HG658 V2's power adapter. If the voltage is unstable,
Summary of Contents for HG658 V2
Page 1: ...HG658 V2 Home Gateway User Guide ...
Page 54: ...202681_01 ...
