Huawei Technologies Proprietary
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Q: I can not upgrade with the new firmware.
Please make sure the file that you have downloaded is valid.
Q:
Why I am not able to access the Internet by using virtual
dialing through Microsoft’s Internet Gateway?
Internet Gateway supports PPPoE itself. No other PPPoE
terminal software shall be installed again.
Q: Why does my PC fall off line sometimes even when all
LEDs are in normal status?
Several scenarios may cause this problem.
1) Be disconnected by the ISP.
2) Some ISPs have idle timeout setting to avoid IP wasting.
When the end user connects to the Internet without any
packet for a long time, the ISP drops the connection.
Please contact your ISP about this problem.
3) Some ISPs do not provide a good quality ADSL signal line.
Therefore, when the ADSL line is unstable, your
connection is dropped. Try with a telephone and find the
status of your ADSL signal line.
4) If you have contacted the ISP and got promise of the
quality of ADSL line, it may be the hardware issue and
please contact your vendor.
Q: When can I use the “Restore Factory Default Setting”
button?
If you changed some setting unconsciously in the Web
Management Interface and you forgot the detailed values that you