ProxyPort : 5060
ProxyIP/DomainName : 1.1.1.20
l
If the SIP AG is not in Up state, check the network connection and SIP AG configuration.
l
If the SIP AG is in Up state, go to
.
Step 4
Check the Public Switched Telephone Network (PSTN) interface status.
The SIP AG user must be configured on the corresponding PSTN interface. Check the PSTN
interface status. If no SIP AG user is configured on the PSTN interface, the
CTPSrvState
and
CTPAdmState
fields are empty.
[Huawei-voice]
display voice port state 2/0/2
Fxs Port
Port : 2/0/2
PTPSrvState : Normal
PTPAdmState : NoLoop,NoTest
CTPSrvState :
CTPAdmState :
LineState : Normal
l
If the
CTPSrvState
and
CTPAdmState
fields are empty, configure the SIP AG user on
the PSTN interface.
l
If the
CTPSrvState
and
CTPAdmState
Step 5
View historical alarm records on the AR2200-S to check whether there is any QoS alarm record.
l
If there are QoS alarm records, rectify network faults according to instructions in the alarms.
l
If no QoS alarm is found, go to
Step 6
Check the digital signal processing (DSP) channel usage.
[Huawei]
display voice dsp-dimm statistic 0/0
Slotid/Dsp-index 0/0
Total 108
Idle 107
G.711Busy 1
AllBusy 0
Wastage 0
Fault 0
LoopBack 0
Prohibited 0
The
Idle
field indicates the number of available DSP channels. If the value is 0, no DSP channel
is available.
l
If no DSP channel is available, add DSP channels.
l
If there are DSP channels available, go to
Step 7
Collect the following information and contact Huawei technical support personnel.
l
Results of the preceding troubleshooting procedure
l
Configuration files, log files, and alarm files of the AR2200-S
----End
Relevant Alarms and Logs
Relevant Alarms
None.
Huawei AR2200-S Series Enterprise Routers
Troubleshooting
6 Voice
Issue 01 (2012-01-06)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
148