Top FAQs:
Product Description
How do I view the MAC address and version number of my watch? How do I power on, restart, or power off the watch, or reset th e hardware, or reset
my watch?
View the Bluetooth name and MAC address of your watch:
View the Bluetooth name and MAC address in the Huawei Health app: Open the Huawei Health app and touch the watch icon in the upper right corner under
Home
. The information next to
Restore factory settings
is your watch's MAC address.
View the Bluetooth name and MAC address on the back of your watch: Your watch's Bluetooth name and MAC address are engraved o n its back.
View the Bluetooth name and MAC address on your watch: Swipe down on the watch's home screen and go to
Settings
>
About
, or press the up button on
your watch's home screen and go to
System Settings
>
About
to check the MAC address.
How do I check the watch's version number?
View the version number in the Huawei Health app: Open the Huawei Health app and touch
Firmware update
under
Devices
to check the current version
information.
View the version number on your watch: Swipe down on the watch's home screen and go to
Settings
>
About
, or press the up button on your watch's home
screen and go to
System Settings
>
About
to check the version information.
Power on your watch:
Hold the up button for 5 seconds to power on your watch.
Restart/Power off your watch:
When you are not doing an exercise, hold the up button and touch
Power off / Restart
.
Swipe down on the watch's home screen and go to
Setting
>
System
>
Restart / Power off
, or press the up button on your watch's home screen and go to
System Settings
>
System
>
Restart / Power off
.
Reset the hardware:
Hold the up button for 20 seconds to force restart the system.
Reset your watch:
Reset your watch using the Huawei Health app: Make sure that your watch is connected to the phone using the Huawei Health app. Open the Huawei Health
app and touch the watch icon in the upper right corner under
Home
and touch
Restore factory settings
.
Reset your watch on the watch: Swipe down on the watch's home screen and go to
Setting
>
System
>
Reset
, or press the up button on your watch's home
screen and go to
System Settings
>
System
>
Reset
.
